Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
TLC Action Income Tax Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%84+49.3Reliability 26%75+19.6Value 15%85+12.9Experts Score= 82Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

TLC Action Income Tax Service

Placentia, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 123 tax preparation services · 4.8★ from 53 Google reviews

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Report card

Percentile vs other tax preparation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TLC Action Income Tax Service is better than 84% of tax preparation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TLC Action Income Tax Service is better than 75% of tax preparation services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TLC Action Income Tax Service is better than —% of tax preparation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TLC Action Income Tax Service is better than 85% of tax preparation services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TLC Action Income Tax Service is better than 100% of tax preparation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TLC Action Income Tax Service is better than —% of tax preparation services.–
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Reviews for your job

Customers hired TLC Action Income Tax Service for 8 kinds of job.

TLC Action Income Tax Service for income tax return preparation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Income tax return preparation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Income tax return preparation”

VietLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

It's nearing a decade since my wife and I have gone with Scott. He's always taken care of us with our mix of 1099 and w2. Definitely appreciate the years and knowledge he has and that is why my family stands behind Scott!

Reasonable priceIncome tax filingIncome tax return filingTax Preparation
Patti9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Scott has been doing our taxes for approximately 6 years now. Very pleased with his service. Always responds when we need questions answered. His office assistants also helps with responding when he is busy. Don’t have to wait weeks to get answers.

Great priceIncome tax filingIncome tax return preparation
Robyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Scott has been a tax blessing! He's fast, smart and will always help you. Thank you for being our tax guy and making a not so fun taxes easy file.

Great priceIncome tax filingIncome tax return filingTax Preparation
ROYLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

TLC TAXES ARE THE BEST IN THE BUSINESS AND HAVE TAKEN CARE OF OUR FAMILY BUSINESS TAXES PERSONALLY FOR NEARLY YEARS 2000 TO NOW , FROM FATHER TO SON GENERATION AND I AM VERY BLESSED TO HAVE THEM AS OUR FAMILY BUSINESS TO HELP TAKE EXCELLENT CARE OF OUR TAXES AND AWESOME BLESSED TO CALL THERE FAMILY OUR FAMILY FRIENDS ♥️💯🙏🏾 THE LEWIS JR FAMILY ♥️💯🙏🏾

Great priceIRS audit representationTax problem consultingNew business tax consulting
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Scott & his team are always so quick, efficient and do everything they can to get us our maximum return. I've been going to him for several years and would HIGHLY recommend him and his team to anyone looking for a great tax specialist.

Great priceIncome tax filingTax PreparationIncome tax return preparation
Pascual9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have worked with TLC Action Tax Resolution and Representation for several years and have always received outstanding service. Their knowledge of IRS and state tax matters is second to none. Whether it’s tax preparation, resolving tax issues, or navigating complex IRS situations, they provide clear guidance,…

Reasonable priceNew business tax consultingIncome tax filingIncome tax return filing
Dabella8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been working with Scott, Liz, and the team at TLC Action Income Tax for a little over nine years now, and I can honestly say they have been solid for me, my family, and clients that I have sent their way over the years. What I respect about Scott is that he is not the type to waste your time or just give you…

Reasonable priceCryptocurrency tax planningTax problem consultingIncome tax return filing
Hin114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have used TLC Action Income Tax Service for several years, always with excellent results. Their digital portal is ultra secure and very easy to use, and they are always accessible via in person appointment. Highly recommend.

Reasonable priceIncome tax filingIncome tax return filingTax Preparation
Sheri4 months ago★★★★★

Rating only, no written review.

Great priceIncome tax filingIncome tax return preparation
Karl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceIncome tax return filingIncome tax return preparation
Joe4 months ago★★★★★

Rating only, no written review.

Great priceIncome tax return filingIncome tax return preparationTax planning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 47%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Income tax return filing16—
Income tax filing14—
Tax Preparation13—
Income tax return preparation11—
Tax planning6—
New business tax consulting5—
IRS audit representation5—
Accounting support4—

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