VETERINARY DENTISTS · EL PASO, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%16+2.4Craft & service 20%50+10Value 10%9+0.9Momentum 8%11+0.9Track record 7%98+6.9Accountability 5%61+3.1Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%16+2.4Craft & service 20%50+10Value 10%9+0.9Momentum 8%11+0.9Track record 7%98+6.9Accountability 5%61+3.1Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORETLC Animal Hospital
Better than 14% of veterinary dentists · #19 of 22
4.7★1,364 Google reviewsGoogle star rating as shown on Google Maps.
4.38★last 12 monthsAverage stars on reviews from the last 12 months only.
11.3%1–2★ in 2 yrs (avg 5.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
61%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Recent priced reviews
No written reviews mention this job yet.
vs category
Blue = TLC, grey = veterinary dentists average
Rating over time
Price
Not enough reviews with a price yet.
Great price 19%Reasonable 66%Overpriced 9%Not sure 6%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%16+2.4Craft & service 20%50+10Value 10%9+0.9Momentum 8%11+0.9Track record 7%98+6.9Accountability 5%61+3.1Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
20
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
16
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
50
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
9
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
11
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
61
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+82 / −7
Professionalism
+93 / −3
Responsiveness
+75 / −0
Punctuality
+0 / −0
Value
+58 / −6
