Experts Reviews · Company report
Tony LaMartina Plumbing Co. Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%79+11.2Replies to reviews 7%99+7Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Tony LaMartina Plumbing Co. Inc

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,611 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tony LaMartina Plumbing Co. Inc is better than 88% of drain cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tony LaMartina Plumbing Co. Inc is better than 86% of drain cleaning services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tony LaMartina Plumbing Co. Inc is better than 96% of drain cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tony LaMartina Plumbing Co. Inc is better than 79% of drain cleaning services.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tony LaMartina Plumbing Co. Inc is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tony LaMartina Plumbing Co. Inc is better than 99% of drain cleaning services.A
99

Reviews for your job

Customers hired Tony LaMartina Plumbing Co. Inc for 8 kinds of job.

Tony LaMartina Plumbing Co. Inc for water heater installation

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Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 63 Google reviews tagged “Water heater installation” · showing 20

Emery3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tony LaMartina Plumbing has done two jobs at my house this year, including a new Navian on-demand hot water system and a water softener plus another visit to reconfigure several water lines. All great work by Dan, Michael & Talan, from the estimate visit through installation. I recommend these plumbers. They know…

Reasonable priceWater heater installation
marion3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Over the past several years we have used Tony La Martina Plumbing Co. to solve different issues that have occurred in our home. Their response was quick. The employees who have come are very professional. They were mindful of our home, wearing shoe protectors every time they entered. They were thorough, happy to…

Paid $2,000+Reasonable priceToilet repairWater heater installationFaucet repair
Julie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Professional and on time.

Water heater installation
Lawrence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Perfect in every way. Impeccable work, scrupulously clean, no short cuts. Solved every problem that arose. Installation is a work of art.

Paid $2,000+Reasonable priceWater heater installationFaucet repairFaucet installation
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The sales rep was well-spoken and informed about his product. He evaluated our problem (dead water heater) and discussed various options. The installation crew were (on time) courteous and thorough, and interested in my feedback on the problem. They also arranged for an electrician to complete that part of the…

Paid $2,000+Not sureWater heater installation
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very knowledgeable, professional plumber who took time to explain things and offer options.

Paid $2,000+Reasonable priceWater heater installationService not listed
ThomLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been pleased with Tony LaMartina Plumbing and have employed them five or more times. After the previous appointment, I signed up as a VIP member, and that came in handy when our water heater conked out on a Saturday. They got an estimator here promptly Monday morning and were able to arrange a service team…

Paid $2,000+Reasonable priceWater heater installation+ Punctuality+ Quality+ Professionalism
Pat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have used LaMartina for years and would not even consider using anyone else. Over the years I have had a variety of professionals from their company and each was pleasant and proficient in his own way. One gave me a tip to improve my cat’s fur… not plumbing related but engaging. The young man who just installed…

Paid $2,000+Reasonable priceToilet repairWater heater installation
Bill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent experience. The three employees I interacted with were excellent.

Paid $2,000+Not sureWater heater installation
Janice10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My mom was very pleased with the service she received from Caleb, Mark and Talen (sp). Caleb arrived last week to determine what was needed and Mark came today, Monday to complete the tasks, to include installation of a new hot water heater. The were prompt, thorough and quick! Thanks!!

Paid $2,000+Reasonable priceWater heater installation
Madt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fast, clean work. Brendan and Joel did a beautiful installation. Thanks!

Reasonable priceWater heater installation
CJ6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I highly recommend LaMartina Plumbing. I had a very old, leaky water heater and had put off getting a new one thinking it would be a complicated, frustrating experience. Not so with this company. I called on a Wednesday, got an estimate that Friday and had a newly installed water heater the following Wednesday. Easy…

Paid $1,000+Reasonable priceWater heater installation
CharisLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We always have a great experience with Tony LaMartina. Michael and a colleague replaced our hot water heaters today and they did a great job. They were professional and courteous and went above and beyond by replacing the gas line that feeds the hot water heater to make it bigger. That was not part of the initial…

Water heater installation+ Responsiveness+ Punctuality+ Quality
NicholeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

I paid about $4,000 for a water heater installation that ultimately failed inspection. The company later acknowledged that the original technician ordered the wrong unit and that the installers knew the heater was too tall but installed it anyway while trying to make it work. The unit now has to be removed and…

Paid $1,000+OverpricedWater heater installation
BlueLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Plumber Glenn Cheung was friendly and answered my questions. They were timely and there were no problems.

Paid $1,000+Not sureWater heater installation
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Efficient and courteous service in the installation of a new water heater today.! We were glad we found this company.

Water heater installation
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Have used them in the past. I keep going back. They do not disappoint. Very high-quality work. Very knowledgeable about their craft. I have confidence in them to do a great job.

Paid $300–400Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The service was great and Nathan was very thorough.

Paid $1,000+Reasonable priceWater heater installation
BrianLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great responsive team work! From Rachel who answered my call on the first try and got me scheduled to Amel who came out quickly and gave me a great price on the water heater install. Never tried to over sell me and even talked me out of doing some work that was not needed. My objective was to pass inspection. He…

Customer photo from Brian's review
Paid $1,000+Great priceWater heater installation
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We purchased a new HW Heater and a new Sump Pump from LaMartina Plumbing. Joel was our installer and did an excellent job! He was very knowledgeable and precise. He was very considerate in keeping our home clean. We highly recommend this company!

Paid $1,000+Reasonable priceWater heater installationSump pump installation

Show more water heater installation reviews (43 more) →

Price

$1.2k+145% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 67%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair145$353–$1.4k
Toilet repair126$239–$680
Faucet repair105$228–$585
Faucet installation96$340–$867
Plumbing leak repair93$248–$793
Plumbing leak detection63$205–$630
Water heater installation63$1.2k–$2.5k
Drain cleaning45$248–$593

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