Experts Reviews · Company report
Tony LaMartina Plumbing Co. Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%79+11.2Replies to reviews 7%99+7Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Tony LaMartina Plumbing Co. Inc

Des Peres, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 1,611 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tony LaMartina Plumbing Co. Inc is better than 88% of drain cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tony LaMartina Plumbing Co. Inc is better than 86% of drain cleaning services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tony LaMartina Plumbing Co. Inc is better than 96% of drain cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tony LaMartina Plumbing Co. Inc is better than 79% of drain cleaning services.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tony LaMartina Plumbing Co. Inc is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tony LaMartina Plumbing Co. Inc is better than 99% of drain cleaning services.A
99

Reviews for your job

Customers hired Tony LaMartina Plumbing Co. Inc for 8 kinds of job.

Tony LaMartina Plumbing Co. Inc for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$596
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 21 Google reviews tagged “Water heater repair”

DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The folks at LaMartina Plumbing are extremely accommodating. They communicate very well, and I always know when they are arriving, how much time it will take, how much it will cost. Nathan and Amel are knowledgeable and very skilled. Can’t say enough about these guys.

Paid $800–1,000Reasonable priceWater heater repair
ValerieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service. Technicians are polite and informative. They go the extra mile figuring out the issue and even called the manufacturer of the water heater and got it registered. I thought it was registered it wasn’t. Price is reasonable. I highly recommend Tony Lamartina Plumbing.

Paid $200–400Reasonable priceWater heater repair
Clardy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Was flexible and provided good worl

Reasonable pricePlumbing pipe repairWater heater repair
Elyse7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent service always from Tony LaMartina and very professional! He was on time and did a great job explaining everything. I would definitely request him again.

Drain cleaningToilet installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Have used them in the past. I keep going back. They do not disappoint. Very high-quality work. Very knowledgeable about their craft. I have confidence in them to do a great job.

Paid $300–400Reasonable priceWater heater installation+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Timely, polite, professional.

Paid $600–700Reasonable priceWater heater repair
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The technician arrived right on time and was very polite throughout the visit. He maintained our water heater efficiently and took care to wear shoe covers inside the house. Professional, courteous, and reliable service — highly recommend!

Paid $300–400Reasonable priceWater heater repair
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

9/5: Updating to 4 stars after LaMartina reached out regarding my issue and sent Mark over right away to correct the issue. Very pleased with the response and it has ensured I will consider LaMartina again! Initial visit: Cameron and Talan installed an expansion tank on my hot water heater and left my T&P valve…

Paid $1,000+OverpricedWater heater installationShower installationWater tank installation
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team did a great job with replacing our stack and taking care of our water heater issues. Everything was explained very well, and done super quick. We will definitely be calling you guys the next time we have problems.

Reasonable pricePlumbing pipe repairWater heater repair
DB2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional service, friendly, precise, great communication between office and field. Great problem solving with attention to value. Third time we have used LaMartina, they are now our go-to plumbing contractor.

Plumbing leak detectionWater tank repairWater heater repair
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nathan repaired our burst pipe and went the extra mile by re-routing our line to prevent a repeat. Answered all our questions and was very professional. Great job.

Toilet installationWater heater repairFaucet installation+ Responsiveness+ Punctuality+ Quality
eduardo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Connor was very patient and knowledgeable about the repairs of my old water heater.

Plumbing leak repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Not only was he prompt, but he also helped with the garbage disposal, which was not on the list and gave me some great tips on how to take care of my water heater in the future. He was so helpful and so kind and so efficient.

Water heater repair
Brett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Peter was comprehensive and took time to determine root cause before determining a solution. Saving me time and money. Would refer to anyone

Water heater repairWater tank repair+ Responsiveness+ Professionalism+ Value
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike was only supposed to fix one of the tankless heaters. But he was able to stay to clean both heaters and install a sump pump.

Water heater repairSump pump installation+ Responsiveness+ Punctuality+ Professionalism
Hannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had Mike come out and give us a bid on work for water heater repair. In looking at our pipes, we discovered the bigger issue being a corroded shut off. Mike took the time to explain to us what was happening, the danger of it, and then (without trying to sell us anything) what we could do to fix it. He sent us…

Plumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Greg8 months ago★★★★★

Rating only, no written review.

Paid $300–400Great priceWater heater repair
StevenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing leak detectionFaucet repairSump pump repair
JILL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceWater heater repair
who9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Professionalism

Price

$1.2k+145% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 67%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair145$353–$1.4k
Toilet repair126$239–$680
Faucet repair105$228–$585
Faucet installation96$340–$867
Plumbing leak repair93$248–$793
Plumbing leak detection63$205–$630
Water heater installation63$1.2k–$2.5k
Drain cleaning45$248–$593

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