Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate the company five stars based on 482 reviews, with the owner responding to 98 percent of them. Customers frequently describe roof replacements, leak repairs, gutter work, and inspections, highlighting punctuality, efficient one-day completion, thorough cleanup, and clear communication throughout the process. While most praise the professional service and pricing, a minority of low-star reviews criticize unnecessary service recommendations and report that ceiling leaks recurred within months of the initial repair.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
482 Google reviews we collected
Phrases our text analysis found in 457 written reviews
Price verdicts customers left with their Google review
Middle half of what 49 customers paid ($613–$9.6k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 457 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent service, professional, and highly recommended.”
“Poor quality, high price, terrible customer service, not recommended”
“The crew showed up on time, worked like a well-oiled machine, and treated my property like it was their own.”
“Friendly, professional, and crystal-clear in their communication.”
“I’d recommend them in a heartbeat to anyone who wants their home improvement project done right the first time.”
“I am happy to recommend them without reservation.”
“The crew left everything very clean and the price was fair.”
“…services, we only took what we needed (we found out they were still overpriced after a while).…”
“They took the time to explain everything that was happening with my roof and kept me informed every step of the way.”
“If you need/want a contractor who’s reliable, communicative, and genuinely cares about doing things right, stop searching.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired TOP 1 Expert Home Improvement for 8 kinds of job. Pick one to see what they paid and said.
I had a great experience with Top 1 Experts! Their team was quick, professional, and delivered quality roofing work. The entire process was smooth, and I’m very happy with the results. Highly recommend them to anyone looking for a reliable roofing company!
Mike and Alex did a great job! They worked quickly and efficiently and expertly.
Needed my roof over living room extension redone, everything new and they did it in one day. Owner and workers very respectful Cleaned up everything as if they were never there. And price was excellent. EXTREMELY HAPPY Will definitely recommend to everyone
had an excellent experience with this roofing inspection company! They were professional, knowledgeable, and friendly throughout the entire process. They took the time to explain everything that was happening with my roof and kept me informed every step of the way. I truly appreciated their honesty and…
Had a great wonderful experience with this company after searching high and low for someone to help with our gutters and roof. They were fast, prompt and very responsive with decent prices!
Very professional and on time. The entire crew keep the worksite clean and orderly.
| Job | Reviews | Category typical |
|---|---|---|
| Roof repair | 97 | $613–$8.1k |
| Roof installation | 82 | $9.3k–$18k |
| Gutter repairs | 40 | $371–$1.7k |
| Gutter installation | 29 | $613–$3.0k |
| Roof inspection | 26 | — |
| Gutter cleaning | 21 | — |
| Roof damage repair | 11 | — |
| General construction | 6 | — |
5.0 ★★★★★ 482 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Perfect job
We’re pleased to hear your positive experience with top 1 Expert home improvement
Wow… where do I even start? Hiring Mike & TOP 1 Expert Home Improvement to replace my roof was hands-down one of the best decisions I’ve made for my home. From day one, they were on it. Friendly, professional, and crystal-clear in their communication. I never had to wonder what was going on because they kept me in the loop at every stage, even sending updates as the work progressed. The price? Totally reasonable! Especially for the level of skill, care, and precision they brought to the job. The crew showed up on time, worked like a well-oiled machine, and treated my property like it was their own. By the time they were done, my roof looked amazing. My front yard & backyard was spotless. If you need/want a contractor who’s reliable, communicative, and genuinely cares about doing things right, stop searching. TOP 1 Expert Home Improvement is the one. I’d recommend them in a heartbeat to anyone who wants their home improvement project done right the first time.
We’re pleased to hear your positive experience with top 1 Expert home improvement
Mike at Top 1 Expert Professional is outstanding! Excellent service, professional, and highly recommended.
We’re pleased to hear your positive experience with top 1 Expert home improvement
I had a great experience with Top 1 Experts! Their team was quick, professional, and delivered quality roofing work. The entire process was smooth, and I’m very happy with the results. Highly recommend them to anyone looking for a reliable roofing company!
We’re pleased to hear your positive experience with top 1 Expert home improvement
Mike and Alex did a great job! They worked quickly and efficiently and expertly.
We’re pleased to hear your positive experience with top 1 Expert home improvement
The service was very quick and efficient. Great customer service and support.
We’re pleased to hear your positive experience with top 1 Expert home improvement
Needed my roof over living room extension redone, everything new and they did it in one day. Owner and workers very respectful Cleaned up everything as if they were never there. And price was excellent. EXTREMELY HAPPY Will definitely recommend to everyone
We’re pleased to hear your positive experience with top 1 Expert home improvement
They did great job on gutter repair
We’re pleased to hear your positive experience with top 1 Expert home improvement
had an excellent experience with this roofing inspection company! They were professional, knowledgeable, and friendly throughout the entire process. They took the time to explain everything that was happening with my roof and kept me informed every step of the way. I truly appreciated their honesty and professionalism, which gave me confidence that I was receiving a thorough and honest inspection. It’s not always easy to find a company you can trust, and I’m very happy with the service I received. I highly recommend them to anyone looking for a reliable and trustworthy roofing inspection company!
We’re pleased to hear your positive experience with top 1 Expert home improvement
Great job they did in my roof replacement
We’re pleased to hear your positive experience with top 1 Expert home improvement
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
