iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%60+8.5Replies to reviews 7%87+6.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 22 retaining wall contractorsiPosition by Experts Score among all companies we track in this category. · better than 29%
4.9★★★★★59 Google reviews · 24 photos
95%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Top Landscape Construction 4.9 out of 5 based on 59 reviews, with the owner responding to 75% of them. Customers frequently cite punctuality, clear communication, competitive pricing, and quality workmanship for services including driveways, patios, retaining walls, and drainage solutions. While most feedback is positive, a recurring criticism in low-star reviews involves poor concrete workmanship, specifically citing issues with slab leveling, cracking, and improper pier installation.
Google rating: 4.9 out of 5 from 59 reviews (95% five-star).
Reviews on this page: 59 Google reviews (53 with written comments, 22 with photos).
Owner responses: the business replied to 75% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Top Landscape ConstructionRetaining Wall Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Landscape Construction: 90/100 on this factor. Category median: 96.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Landscape Construction: 87/100 on this factor. Category median: 94.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Landscape Construction: 60/100 on this factor. Category median: 99.B
60
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Landscape Construction: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Top Landscape Construction: 87/100 on this factor. Category median: 87.A
87
Bar = this company · dark tick = category median.
Star ratings
59 Google reviews we collected
4.9of 5
5 stars5695%
4 stars23%
3 stars00%
2 stars12%
1 star00%
Praise vs complaints
Phrases our text analysis found in 53 written reviews
99%praise
Praise12199%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
89%fair
Great price333%
Reasonable556%
Overpriced111%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2924%
Would recommend2218%
Speed & response2117%
Communication1714%
Staff & attitude1613%
Price & value1512%
Honesty & trust22%
What customers talk about
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His crews provide quality work and communicate excellent.”
“I highly recommend this company for any of your outdoor needs!”
“Joel has always been great to work with and very responsive.”
“I can say that we pulled several quotes and by far this one was the very best for our budget, most transparent, and professionally communicated!”
“The work crew was promptly on time with each project, friendly, and hard working.”
“Not only was Top Landscape very reasonably priced but they also did a fantastic job on the project.”
“I genuinely cannot say enough great things about this company.”
People customers mention
Joel5 reviews
Cole3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Top Landscape Construction for 1 kind of job. Pick one to see what they paid and said.
TTravisLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I’ve used Too Landcaoe multiple times now for different jobs: Mulch bed touch up/trimming, drainage issues and latest replacing our front mulch beds with rock.
Joel has always been great to work with and very responsive. His crews provide quality work and communicate excellent. I highly recommend this company for any of your outdoor needs!
RRobert3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
We are very pleased with a previous project which solved a drainage and landscaping problem. We were glad to hear that they had expanded into deck projects. Even with unforeseen items, they worked with us to give us a deck we will enjoy for many years to come. Justin worked in very unpleasant conditions and we appreciate his attention to detail.
Reasonable price
FFred9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★
The people are great, but the workmanship is very poor. There is huge low spot in the pad they poured for my farm equipment storage. (See Pics) There also a large crater under one side where they drilled one of the piers in the wrong location and didn't fill it in properly. There is a corner that slab tilted inward…
Overpriced
SShelliLocal Guide · 48 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I couldn't be happier with my new driveway installed by Top Landscape. Not only is it top quality construction, everything about the experience from quote to final completion was excellent, and the price was the best of all of the companies I contacted. I highly recommend Top Landscape Construction.
Great price
KKatLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I can say that we pulled several quotes and by far this one was the very best for our budget, most transparent, and professionally communicated! The work was completed efficiently and neatly. The driveway entry looks BETTER than the original!!! Highly recommend.
Great price
GGary8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I contracted with Top Landscape to replace a deteriorated concrete stoop for my elderly mom’s house. Not only was Top Landscape very reasonably priced but they also did a fantastic job on the project. They were punctual, communicated with me regularly about the project and completed it ahead of schedule. They…
I’ve used Too Landcaoe multiple times now for different jobs: Mulch bed touch up/trimming, drainage issues and latest replacing our front mulch beds with rock.
Joel has always been great to work with and very responsive. His crews provide quality work and communicate excellent. I highly recommend this company for any of your outdoor needs!
R
Robert B3 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
We are very pleased with a previous project which solved a drainage and landscaping problem. We were glad to hear that they had expanded into deck projects. Even with unforeseen items, they worked with us to give us a deck we will enjoy for many years to come. Justin worked in very unpleasant conditions and we appreciate his attention to detail.
Price assessment: Reasonable price
F
Fred C9 reviewsiTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
The people are great, but the workmanship is very poor. There is huge low spot in the pad they poured for my farm equipment storage. (See Pics) There also a large crater under one side where they drilled one of the piers in the wrong location and didn't fill it in properly. There is a corner that slab tilted inward and 2 cracks in one corner that appeared in just 2 weeks of it being poured.
Price assessment: Overpriced
Response from the owner · 2 weeks ago
Thank you for taking the time to share your feedback, and we appreciate your kind words about our team. We take the quality of our workmanship seriously and want to ensure your farm equipment storage pad is structurally sound.
Regarding the pier hole, we want to clarify that its location was moved mid-project at your request. While we filled the initial hole to accommodate the new layout, it appears the backfill has settled more than anticipated.
We want to make this right. Please reach out to us directly at (816) 343-8764 or [email protected] so we can schedule a time to come out, inspect the low spot, the shifting corner, and the cracking, and discuss the best way to resolve these issues for you.
S
Shelli ThompsonLocal Guide · 48 reviewsiTotal number of Google reviews Shelli has written across all businesses on Google Maps, not just this one.
I couldn't be happier with my new driveway installed by Top Landscape. Not only is it top quality construction, everything about the experience from quote to final completion was excellent, and the price was the best of all of the companies I contacted. I highly recommend Top Landscape Construction.
Price assessment: Great price
K
Kat KLocal Guide · 23 reviewsiTotal number of Google reviews Kat has written across all businesses on Google Maps, not just this one.
I can say that we pulled several quotes and by far this one was the very best for our budget, most transparent, and professionally communicated! The work was completed efficiently and neatly. The driveway entry looks BETTER than the original!!! Highly recommend.
Price assessment: Great price
G
Gary Broyles8 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
I contracted with Top Landscape to replace a deteriorated concrete stoop for my elderly mom’s house. Not only was Top Landscape very reasonably priced but they also did a fantastic job on the project. They were punctual, communicated with me regularly about the project and completed it ahead of schedule. They cleaned up the job site promptly and even removed some old overgrown shrubs near the stoop for my mom free of charge. I would highly recommend Top Landscape if you have a construction project.
Price assessment: Reasonable price
B
Becky Eagan1 reviewiTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
I have two great experiences with Top Landscape Construction. From the first project: a retaining wall, a concrete slab and a privacy fence/gate. To the second project: a french drain and some landscape cleanup. From the beginning estimates to the actual day of each project, they kept in contact with me, confirming projects days and times. The work crew was promptly on time with each project, friendly, and hard working. But most importantly to me was they listened to me regarding my needs. I love everything they did for my drainage issues around my house. It has made such a difference both with the drainage and in the appeal of my property. I will definitely recommend Top Landscape Construction. I constantly brag about them and about the work they have done around my home.
R
Russell Palmer15 reviewsiTotal number of Google reviews Russell has written across all businesses on Google Maps, not just this one.
The landscape crew was very meticulous in their work and completed job to our satisfaction
Price assessment: Reasonable price
Services: Concrete sidewalk building
Response from the owner · a year ago
Thank you, Russell! We’re glad to hear you were satisfied with the work our landscape crew delivered. The team takes pride in being detail-oriented, and it’s great to know their efforts showed in the final result. We truly appreciate your feedback and hope to work with you again in the future!
J
Josh Perrigo2 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Joel and Top Lanscape came into my disastrous backyard and created an amazing space. My backyard has a hill and had become a mudslide into the neighbor’s yard. They constructed three retaining walls and put in a firepit and stairs. The area is lighted and absolutely beautiful. Joel and Cole the site manager were amazing. I really did not have a vision and gave them creative license. They surpassed my wildest dreams. In addition, both Joel and Cole were exceptionally communicative. I would text with a question and they would be back with me in 15 minutes. I even bothered them on weekends, and they were back with a response immediately. I strongly recommend Top Landscaping for your landscape needs!!
Price assessment: Great price
Services: Landscape installations
Response from the owner · 4 months ago
Suzanne, thank you so much for your thoughtful words—we’re thrilled to hear the retaining walls, firepit, stairs, and lighting transformed your backyard so beautifully. We truly appreciate your support and your kind recognition of Joel and Cole’s communication.
