Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts
Google reviewers rate Top Shelf Carpet Cleaners five stars based on 547 reviews, with the owner responding to 19 percent of feedback. Customers frequently cite punctuality, professional communication, and reasonable pricing for carpet, upholstery, and grout cleaning services. Recurring themes include quick service times, thorough results, and friendly staff interactions. The only low-star excerpt provided describes the experience as unprofessional, though it lacks specific details to establish a broader pattern of complaint.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
546 Google reviews we collected
Phrases our text analysis found in 524 written reviews
Price verdicts customers left with their Google review
Middle half of what 21 customers paid ($103–$183) · gold mark = category median.
How often each topic comes up in the written reviews
We read 524 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was super nice when coming to our home and was finished with everything super quickly.”
“Very reliable does an excellent job, great communication.”
“He were professional, on time, and turned my couch back new.”
“I’m very happy with the results and would definitely recommend this company !”
“I cannot recommend Top Shelf Carpet Cleaners enough!”
“Always on time, overall just great company and affordable!”
“Great service, great communication, and beautiful results.”
“Honestly have gone to them many times the scheduling is easy and they are so nice would recommend to anyone”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Top Shelf Carpet Cleaners for 5 kinds of job. Pick one to see what they paid and said.
His service is great! He was super nice when coming to our home and was finished with everything super quickly.
Great experience! He did an amazing job cleaning my couch and chair , and it looks so good! He were professional, on time, and turned my couch back new. I’m very happy with the results and would definitely recommend this company ! 😊
I use this company for all my carpet cleaning needs. Very reliable does an excellent job, great communication. Always on time, overall just great company and affordable!
Honestly have gone to them many times the scheduling is easy and they are so nice would recommend to anyone
Did an amazing job! Did 2 rooms in my apartment and was in and out! I highly recommend this service if you are in need of such a service.
I want to take the time and share how top shelf, Top Shelve is. He arrived on time and completed a monster job in 3hours. He made our carpets look better than it has in a long time. The price was great and his work was great. I recommend you give Cody a call. I called on Thursday and he was here on Saturday.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 54 | $170–$334 |
| Pet stain & odor removal | 21 | $139–$373 |
| Carpet steam cleaning | 15 | $170–$334 |
| Upholstery cleaning | 11 | $189–$353 |
| Area rug cleaning | 10 | $170–$453 |
5.0 ★★★★★ 547 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
His service is great! He was super nice when coming to our home and was finished with everything super quickly.
Great experience! He did an amazing job cleaning my couch and chair , and it looks so good! He were professional, on time, and turned my couch back new. I’m very happy with the results and would definitely recommend this company ! 😊
I use this company for all my carpet cleaning needs. Very reliable does an excellent job, great communication. Always on time, overall just great company and affordable!
Honestly have gone to them many times the scheduling is easy and they are so nice would recommend to anyone
Thanks for having us out again, Alyssa!
Did an amazing job! Did 2 rooms in my apartment and was in and out! I highly recommend this service if you are in need of such a service.
Devin, thanks for always having us out. Great to see you!
Excellent service! They arrived right on time, and my carpet looks spotless! I would definitely hire them again. Highly recommended!
I want to take the time and share how top shelf, Top Shelve is. He arrived on time and completed a monster job in 3hours. He made our carpets look better than it has in a long time. The price was great and his work was great. I recommend you give Cody a call. I called on Thursday and he was here on Saturday.
Towanda, we’re so glad Coby could make your home more comfortable! Thank you again for having us out
Very happy with the service and results! It was quick and he was very polite!
Amazing service and amazing prices for two area rugs! They did everything they could to accommodate to clean our rugs in our apartment complex
Noelani, thank you for choosing Top Shelf for your carpet care needs! We look forward to seeing you again soon
Great experience, super happy with the service!
Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts
