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Top Tech Automotive

Auto repair shop · Chandler, AZ · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 119 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 65%
4.9 ★★★★★ 285 Google reviews · 10 photos
94%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
Nov 2026latest review

Top Tech Automotive at a glance

Customers frequently praise Top Tech Automotive for honest pricing, quick turnaround times, and clear communication regarding repairs, including work on classic vehicles. The shop is noted for avoiding upselling and providing detailed updates throughout the service process. However, some low-star reviews criticize the front desk for rudeness or failing to honor appointments, while others report unresolved mechanical issues or feeling pressured into unnecessary repairs.

  • Google rating: 4.9 out of 5 from 285 reviews (94% five-star).
  • Reviews on this page: 285 Google reviews (232 with written comments, 4 with photos).
  • Owner responses: the business replied to 75% of reviews.
  • Most recent review: November 7, 2026.
  • Service: Tire Repair Shop serving Chandler, Arizona.

Data from Google, last updated November 11, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction88Reliability89Craft & service92Value100Momentum100Replies to reviews53Satisfaction: 88 (median 83)Reliability: 89 (median 79)Craft & service: 92 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 53 (median 50)
Top Tech AutomotiveTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Tech Automotive: 88/100 on this factor. Category median: 83.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Tech Automotive: 89/100 on this factor. Category median: 79.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Top Tech Automotive: 92/100 on this factor. Category median: 99.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Top Tech Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Tech Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Top Tech Automotive: 53/100 on this factor. Category median: 50.C
53

Bar = this company · dark tick = category median.

Star ratings

285 Google reviews we collected

  • 5 stars26894%
  • 4 stars62%
  • 3 stars41%
  • 2 stars21%
  • 1 star52%

Praise vs complaints

Phrases our text analysis found in 232 written reviews

  • Praise44498%
  • Complaints92%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2441%
  • Reasonable3356%
  • Overpriced12%
  • Not sure12%

Topic share

How often each topic comes up in the written reviews

  • Price & value9421%
  • Quality & results7917%
  • Honesty & trust7617%
  • Speed & response7015%
  • Staff & attitude5813%
  • Would recommend5813%
  • Communication184%

What customers talk about

We read 232 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Chris probably could have made a fortune from me but has always been more than fair.”
  • “Chris and crew were thorough and ahead of schedule.”
    “Terrible and rude customer service, wouldn't recommend coming here!”
  • “Fortunately I found Chris who has also provided stellar service but been honest and quick.”
  • “They figured out what was going on, got everything sorted out quickly, and the quality of the work was excellent.”
  • “I brought my vehicle in for a specific problem and Chris was kind enough to point out some other issues that I should focus on.”
  • “Very satisfied with overall experience & will use them again if need arises.”
    “So my oil light stayed on till I took to a more honest place,never again.”
  • “Brought my 78 Ford Ranger in for some work and they kept me updated during the week along with returning my truck running beautifully”

People customers mention

  • Chris 32 reviews
  • Jeep 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Top Tech Automotive for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

junior5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Brought my 78 Ford Ranger in for some work and they kept me updated during the week along with returning my truck running beautifully

Curt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a very good experience at Top Tech Automotive. Fast turnaround. Reasonable price. Quality work evaluating and fixing the problem.

Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This review is way overdue, but Top Tech absolutely deserves the recognition. About a year ago, I was having a really hard time finding a shop that was willing and able to work on my classic 1977 Ford Bronco, which was having some serious overheating issues. Top Tech took it on and did an outstanding job. They…

Customer photo from Alicia's reviewCustomer photo from Alicia's review
Great priceSteering & suspension repairGeneral repairs & maintenance
MichaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our car had a/c problems and was able to drop it off prior to closing. They had the diagnosis results by mid morning with estimates for the a/c work & some other recommendations. No pressure to accept additional work, so not a case of “upselling”. Very satisfied with overall experience & will use them again if need arises.

Great priceA/C installation & repair
Brady6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Honest work was done. I har three different mechanics quote me for a problem that didnt exists and I knew what it was and this guy didn't cheat me. I recommend this guy because most mechanics will cheat you he doesn't was impressed.

Great priceService not listed
Weston1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Kind and friendly service with high quality work. Estimates seem high but comparable to other places.

Overpriced

Photos

Customer reviews

4.9 ★★★★★ 285 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
William James Boyes1 reviewTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very accommodating. Have used their services and been very pleased.

  • Price assessment: Reasonable price
  • Services: Air & cabin filter replacement
Timmy CooperLocal Guide · 43 reviewsTotal number of Google reviews Timmy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work great price will be going back to them

  • Price assessment: Reasonable price
  • Services: Auto engine diagnostic, Engine repair
Response from the owner · a month ago

Thank you, Timmy! We're glad to hear you were satisfied with our work and pricing. We look forward to seeing you again!

Becky Boat9 reviewsTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had always been lucky enough to have had a mechanic for a father and a husband that not only repaired any maintenance on out cars right down to rebuilding a transmission but also built our boats and off road toys. Unfortunately after they passed away I was at the mercy of some dubious repair places. Fortunately I found Chris who has also provided stellar service but been honest and quick. There have been many times he has made quick adjustments and never charged me. I have taken my grandkids cars to him for advice and he has never given me bad advice. Chris probably could have made a fortune from me but has always been more than fair. His services are done quickly and helped me avoid car rental fees. He can work on any make or model no matter how old the vehicle is. I don't know what I will do if he ever retires! My son in law also used to own and operate a Mercedes Repair Shop before he changed profession and became a RN and he fully has faith in everything Chris has done. I fully refer anyone concern about car issues to Chris and not ever had anyone dissatisfied.

Response from the owner · a week ago

Thank you, Becky! We're so glad to hear about your positive experiences with Chris and his exceptional service. It's wonderful that you feel confident referring him to others. Your support means a lot to us!

junior Lopez5 reviewsTotal number of Google reviews junior has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brought my 78 Ford Ranger in for some work and they kept me updated during the week along with returning my truck running beautifully

Response from the owner · a week ago

Thank you, Junior! We're glad to hear that your 78 Ford Ranger is running beautifully and that you appreciated the updates throughout the week. Your satisfaction means a lot to us!

kevin smith3 reviewsTotal number of Google reviews kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super service and knowledgeable people!!!

  • Services: Electrical repair
Response from the owner · 3 weeks ago

Thank you, Kevin! We're glad to hear you had a great experience with our knowledgeable team. Your support means a lot to us!

Curt Rambo1 reviewTotal number of Google reviews Curt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a very good experience at Top Tech Automotive. Fast turnaround. Reasonable price. Quality work evaluating and fixing the problem.

Response from the owner · a month ago

Thank you, Curt, for your kind words! We're glad to hear you had a great experience with our fast service and quality work. Your support means a lot to us!

Alicia Corona1 reviewTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This review is way overdue, but Top Tech absolutely deserves the recognition. About a year ago, I was having a really hard time finding a shop that was willing and able to work on my classic 1977 Ford Bronco, which was having some serious overheating issues. Top Tech took it on and did an outstanding job. They figured out what was going on, got everything sorted out quickly, and the quality of the work was excellent. I was especially impressed by their attention to detail and how reasonably priced everything was, particularly for a classic vehicle that not every shop knows how to work on. It’s been about a year since they worked on the Bronco, and I’ve been extremely happy with the work they did. Great quality, quick turnaround, fair pricing, and people who actually know what they’re doing. I really appreciated the experience and wouldn’t hesitate to bring the Bronco back.

  • Price assessment: Great price
  • Services: Steering & suspension repair, General repairs & maintenance
Response from the owner · a month ago

Thank you, Alicia! We truly appreciate your kind words and are glad to hear you had a positive experience with your classic Bronco. It's great to know that our team's attention to detail and quality of work made a difference for you. We look forward to seeing you again!

Michael FrearkLocal Guide · 15 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our car had a/c problems and was able to drop it off prior to closing. They had the diagnosis results by mid morning with estimates for the a/c work & some other recommendations. No pressure to accept additional work, so not a case of “upselling”. Very satisfied with overall experience & will use them again if need arises.

  • Price assessment: Great price
  • Services: A/C installation & repair
Response from the owner · a month ago

Thank you, Michael, for sharing your positive experience! We're glad to hear that you found our service efficient and pressure-free. We appreciate your trust and look forward to assisting you again in the future.

Brady Schultz6 reviewsTotal number of Google reviews Brady has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest work was done. I har three different mechanics quote me for a problem that didnt exists and I knew what it was and this guy didn't cheat me. I recommend this guy because most mechanics will cheat you he doesn't was impressed.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a month ago

Thank you, Brady! We appreciate your trust and are glad to hear you had an honest experience with us. Your recommendation means a lot!

Weston Anderson1 reviewTotal number of Google reviews Weston has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kind and friendly service with high quality work. Estimates seem high but comparable to other places.

  • Price assessment: Overpriced
Response from the owner · 2 months ago

Thank you for sharing your experience, Weston. We're glad to hear you appreciated our kind and friendly service, as well as the quality of our work. We understand that estimates can feel high, but we strive to provide value that aligns with industry standards. If you have any further questions or need assistance, feel free to reach out to us.

Top Tech Automotive on Google Maps →

Business details