Analyzing 6,752,6376.8M ReviewsFor 19,09219.1K Experts
Google reviewers report a 4.9-star average from 312 reviews, with the owner responding to 31 percent of them. Customers frequently praise punctual appointments, clear communication, fair pricing, and thorough diagnostics for appliances like dishwashers, washers, and dryers. However, several low-star reviews describe unresolved repairs, unexpected charges, and poor coordination with home warranty providers that resulted in denied coverage or additional costs.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
312 Google reviews we collected
Phrases our text analysis found in 233 written reviews
Price verdicts customers left with their Google review
Middle half of what 41 customers paid ($81–$146) · gold mark = category median.
How often each topic comes up in the written reviews
We read 233 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He showed up on time, was very professional, ordered the parts and kept me informed.”
“This is unprofessional of this company and American Home Shield.”
“Quick appraisal of the problem, parts came in a timely manner and install appointment soon followed.”
“Top Tier Appliance Repair did a great job fixing my dishwasher, washing machine, and dryer!”
“After coming out twice, my washing machine is still broken.”
“I would recommend him to anyone interested in appliance service.”
“Knowledgeable, friendly, went the extra mile to explain what he did”
“I feel like if any other appliances go out I have a honest reputable company I can trust will come quick and he brought the parts so the communication…”
“Clean and thorough work done quickly at a fair price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Top Tier Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
Quick appraisal of the problem, parts came in a timely manner and install appointment soon followed.
Top Tier Appliance Repair did a great job fixing my dishwasher, washing machine, and dryer! It’s such a relief to have everything working properly again. I really appreciate their work and would definitely call them again for future repairs. Highly recommend!
Mike did a great job working on my dishwasher. He showed up on time, was very professional, ordered the parts and kept me informed. Thank you, Mike!
Mike and his helper were great. Only took him minutes to figure out what was wrong. Will ask for him in future along with recommending him to friends.
Mike is excellent at his job. Timely, very knowledgeable, extremely fair. And personable. I would recommend him to anyone interested in appliance service.
Your guy Amaury was the best. Knowledgeable, friendly, went the extra mile to explain what he did
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 27 | $126–$371 |
| Dryer repair | 27 | $183–$365 |
| Dishwasher repair | 25 | $114–$390 |
| Microwave repair | 8 | $114–$334 |
| Stove, cooktop & oven repair | 7 | $126–$427 |
| Oven repair | 4 | $139–$427 |
| Washer/dryer repair | 2 | $126–$335 |
| Stove & cooktop repair | 2 | $126–$429 |
4.9 ★★★★★ 312 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quick appraisal of the problem, parts came in a timely manner and install appointment soon followed.
Top Tier Appliance Repair did a great job fixing my dishwasher, washing machine, and dryer! It’s such a relief to have everything working properly again. I really appreciate their work and would definitely call them again for future repairs. Highly recommend!
Quick & tidy! Very professional
Mike did a great job working on my dishwasher. He showed up on time, was very professional, ordered the parts and kept me informed. Thank you, Mike!
Mike and his helper were great. Only took him minutes to figure out what was wrong. Will ask for him in future along with recommending him to friends.
Noticed the problem and solved it!
Mike is excellent at his job. Timely, very knowledgeable, extremely fair. And personable. I would recommend him to anyone interested in appliance service.
Your guy Amaury was the best. Knowledgeable, friendly, went the extra mile to explain what he did
Thanks to amari. I hope im spelling correctly. He was on time professional he figured out the problem right away. Also replaced the belt because he checked and saw it was a little stretched out. He did a thorough check on everything. He made sure it worked before he left. I feel like if any other appliances go out I have a honest reputable company I can trust will come quick and he brought the parts so the communication before he got here was great.
Prompt, courteous service from start to finish.
Analyzing 6,752,6376.8M ReviewsFor 19,09219.1K Experts
