How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORETop Tier Appliance Repair
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 312 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Top Tier Appliance Repair for 8 kinds of job.
Top Tier Appliance Repair for dishwasher repair
Clear ✕All 25 Google reviews tagged “Dishwasher repair”
Top Tier Appliance Repair did a great job fixing my dishwasher, washing machine, and dryer! It’s such a relief to have everything working properly again. I really appreciate their work and would definitely call them again for future repairs. Highly recommend!
Mike did a great job working on my dishwasher. He showed up on time, was very professional, ordered the parts and kept me informed. Thank you, Mike!
Your guy Amaury was the best. Knowledgeable, friendly, went the extra mile to explain what he did
Prompt, courteous service from start to finish.
Mike, the owner, was very knowledgeable and thorough. Would highly recommend him for GE dishwasher repairs.
Awesome company that’s very reliable. I would definitely use them again.
I was extremely pleased by the technician and his ability to solve the problem with my microwave. He was so polite and knowledgeable. I really can’t say enough about how pleased I was with this technician. I would highly recommend Top Tier and their technician.
Mike was Awesome!!! Fast, Friendly, Knowledgeable, and answered all my questions. I will definitely request him whenever I need a repair done!!!
Top is tops.
The technician was extremely helpful and polite his knowledge was appreciated and his calm demeanor was very reassuring!! Thanks
Top Tier lives up to its name. Quality service!!!
He was very prompt. He was knowledgeable and very polite.
Great, fast, thourough friendly service!
Excellent service and very professional! Arrived when they said they would and resolved our issue in a timely manner.
Repair was quick and effective. Technician was friendly and courteous.
Very professional and attention to details. Had previous companies come in and diagnose for 10 minutes. Amaury went into details and explained all the parts that needed to be changed. Highly recommend them
Highly recommend this veteran owned business! Professional, trustworthy, extremely knowledgeable and friendly. Had a wonderful experience…can not say enough good things.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 27 | $126–$371 |
| Dryer repair | 27 | $183–$365 |
| Dishwasher repair | 25 | $114–$390 |
| Microwave repair | 8 | $114–$334 |
| Stove, cooktop & oven repair | 7 | $126–$427 |
| Oven repair | 4 | $139–$427 |
| Washer/dryer repair | 2 | $126–$335 |
| Stove & cooktop repair | 2 | $126–$429 |
