Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Total Pest Solutions, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Total Pest Solutions, Inc.

Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 565 Google reviews

📞 Call (863) 585-3636Request a call backWebsite ↗

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Total Pest Solutions, Inc. is better than 95% of rodent control.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Total Pest Solutions, Inc. is better than 95% of rodent control.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Total Pest Solutions, Inc. is better than 100% of rodent control.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Total Pest Solutions, Inc. is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Total Pest Solutions, Inc. is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Total Pest Solutions, Inc. is better than 89% of rodent control.A
89

Reviews for your job

Customers hired Total Pest Solutions, Inc. for 8 kinds of job.

Total Pest Solutions, Inc. for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 24

All 4 Google reviews tagged “Bed bug extermination”

AliciaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best in Polk county Florida I know because I see it live and the dedication the owner gives is above any company up 🥰

Customer photo from Alicia's review
Paid $80–100Great priceHornet & wasp exterminationRodent exterminationTermite inspection
TianLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ricky is your “go-to” pest control tech for any pest issue you have! He’s very communicative, his professionalism is off the charts, his work is extremely thorough, and he knows how to make you feel like he genuinely cares about your needs. I would recommend him to anyone looking for a pest solution.

Hornet & wasp exterminationRodent exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Art1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ricky is doing a great job here at Carlton Arms Winter Haven

Hornet & wasp exterminationRodent exterminationSpider extermination
DustinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dean & Randall did an amazing job! Quality people doing great work with the highest level of integrity. Highly recommend this company.

Bed bug extermination+ Quality+ Professionalism

Price

$144+30% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn pest control69—
Weed control45—
General pest inspection43$53–$116
Bug & insect extermination37$63–$128
Ant extermination29$86–$167
Cockroach extermination25$91–$246
Termite inspection19$58–$255
Spider extermination18$81–$144

Compare with

McDonald Exterminators Inc logoMcDonald Exterminators IncExperts Score 100Lakeland · 5.00★Florida Pestworx logoFlorida PestworxExperts Score 100Lakeland · 5.00★Anti-Pesto Bug Killers Inc logoAnti-Pesto Bug Killers IncExperts Score 98Lakeland · 4.97★