Experts Reviews · Company report
Total Pest Solutions, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Total Pest Solutions, Inc.

Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 565 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Total Pest Solutions, Inc. is better than 95% of rodent control.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Total Pest Solutions, Inc. is better than 96% of rodent control.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Total Pest Solutions, Inc. is better than 100% of rodent control.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Total Pest Solutions, Inc. is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Total Pest Solutions, Inc. is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Total Pest Solutions, Inc. is better than 89% of rodent control.A
89

Reviews for your job

Customers hired Total Pest Solutions, Inc. for 8 kinds of job.

Total Pest Solutions, Inc. for yard work

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard work”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Yard work”

JLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing customer service!

Great priceWeed controlLawn pest controlYard work
Chloe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mike with Total Pest is awesome! He gave me a great quote and was able to complete the service that same morning. The office staff is also very nice and easy to work with. I highly recommend total pest!

Paid $40–60Great priceGeneral pest inspectionLawn pest controlYard work
Josh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

James and his guys are lawn wizards and experts. 10/10 - keep it up fellas.

Paid $160–180Reasonable priceYard work
DouglasLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The customer service is fantastic 😊. They went above and beyond with their knowledge, expertise, and willingness to help us. I highly recommend them.

Reasonable priceWeed controlLawn pest controlYard work
Samuel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

First Class Business!! James is always very professional, does a great job !

Yard work+ Responsiveness+ Punctuality+ Quality
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently switched to TPS and couldn’t be happier. My lawn compared to neighbors lawns was not looking very healthy and full of crabgrass. In less than 30 days from switching to TPS my lawn hasn’t looked this good in years. Results are as promised and James at TPS is professional, courteous and knowledgeable on how to maintain and service the lawn.

Lawn pest controlGeneral pest inspectionWeed control+ Responsiveness+ Punctuality+ Quality
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent company to deal with. They do an excellent job and are very professional and friendly. I highly recommend Total Pest Control!

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
VeronicaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been customers for about two years. The office staff is super nice and when I call with a lawn issue they always schedule someone to come out asap. We have had our same lawn professional, Jesus, more than a year. He is timely, always professional and if we are home he asks if we have any questions. I…

Lawn pest controlWeed controlYard work+ Responsiveness+ Punctuality+ Professionalism
BlvdCustomsOfLakelandLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James is the best, he has managed our last two lawns. We get many compliments and have even been chosen as our neighborhood staple for standards of how a great healthy lawn should be. Truly blessed to have met him and were very appreciative for all of his hard efforts. If you want the darkest green, just ask him and…

Lawn pest controlWeed controlYard work+ Responsiveness+ Punctuality+ Quality
Roberta9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Total Pest Solutions is our go to company for our lawn service needs. Our tech, James Harper, is very knowledgeable, courteous, prompt and dependable. With he and Total Pest Solutions as our partners in lawn care, our lawn looks amazing and we are so proud to say - that's our house and lawn! Office staff is always…

Lawn pest controlTermite inspectionWeed control+ Responsiveness+ Punctuality+ Quality
Don1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent professional company from office staff to service techa

Cockroach exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Lave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would like to commend Joshua on the job he is doing in our neighborhood. He is very thorough and very careful when spraying our shrubs and grass. I have noticed him looking closely at some of our plants to see if there is a problem; and I image if he does see a problem he either addresses it himself or reports it…

Lawn pest controlYard work+ Responsiveness+ Punctuality+ Quality
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used this company for many years to spray and fertilize our lawn. During the pandemic we stopped for 1 year to save money and our lawn suffered. Once we started back up they help bring our lawn back to life. They are professional, knowledgeable and friendly. Most importantly they are honorable. God bless them

Yard work+ Responsiveness+ Punctuality+ Quality
Rob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Lawn pest controlWeed controlYard work

Price

$144+50% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn pest control69$60–$144
Weed control45—
General pest inspection43$48–$111
Bug & insect extermination37$53–$121
Ant extermination29$58–$171
Cockroach extermination25$63–$188
Termite inspection19$124–$323
Spider extermination18$53–$151

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