Experts Reviews · Company report
Totta Hardwoods logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Totta Hardwoods

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 37 tile contractors · 4.8★ from 221 Google reviews

Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Totta Hardwoods is better than 89% of tile contractors.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Totta Hardwoods is better than 85% of tile contractors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Totta Hardwoods is better than 100% of tile contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Totta Hardwoods is better than 98% of tile contractors.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Totta Hardwoods is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Totta Hardwoods is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired Totta Hardwoods for 8 kinds of job.

Totta Hardwoods for oak wood

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Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Oak wood”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Oak wood”

Cinda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Love the new railing, support columns and oak floors! Their entire team was professional, considerate and made everything just right!!

Wood floor installationOak wood
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

David did a great job of repairing our hardwood floor that was damaged my movers. It was done so well that I could not tell anything had been done! Totta also installed some hardwood floors and refinished all of our floors. I would highly recommend them!

Reasonable priceInstall flooringFlooring repairOak wood
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had Totta Hardwoods refinish a 37 year old red oak floor in our dining room & add new hardwood into our kitchen & family room. We chose them after meeting with Mike who spent considerable time going over options & was always willing to answer our many questions. Their price for our 3 rooms & all that entailed was…

Customer photo from Gail's reviewCustomer photo from Gail's review
Reasonable priceWood floor installationInstall flooringOak wood
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Totta was recommended to me by a friend and they did an outstanding job. They responded quickly and came out and quoted me that same day. Easy to get scheduled and they handled the furniture storage and moving. They’re very professional, on time, and knowledgeable. Answered all the questions I had. I felt super…

Customer photo from Jessica's review
Install flooringInstallationOak wood+ Responsiveness+ Punctuality+ Quality
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Totta Hardwoods refinished original redwood and whitewood hardwood floors in 3 rooms in our home and installed new oak hardwood floors in an adjacent room. I interviewed several companies before contracting with them. Their professionalism, preparation, quality of work, attention to detail, and responsiveness were…

Engineered woodFloor refinishingInstall flooring+ Responsiveness+ Punctuality+ Quality
Andrew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Totta stripped and refinished our white oak floors, rebuilt some damaged flooring, and installed a handrail for the stairs. We are very happy with the results and highly recommend Totta Hardwoods. Cody and Abdel were professional, personable, and skilled.

Oak woodRepair flooring+ Quality+ Professionalism
MarkThatcherJr2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After reviewing our community Facebook group for hardwood floor companies, I noticed Totta Hardwoods name mentioned multiple times by different people. I went to their website and sent in an inquiry for pricing. I was contacted the next day to set up a survey appointment and a proposal was provided promptly…

Install flooringInstallationOak wood+ Responsiveness+ Professionalism
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike and crew installed, stained and finished our kitchen/dining/living room with solid oak flooring. Just stunningly beautiful. We arranged to be out of town the week they worked and they were on time starting and completing. I had a newel post that had to be worked around and they removed/reinstalled it better…

Oak wood+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and helpful from the beginning. We had a floor installed and another repaired that was badly damaged — they all look great. The crew was easy and actually fun to work with, as well as prompt and responsive. Well worth what we paid for. Highly recommend.

Install flooringOak woodRestoration
DanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The crew of craftsman were exceptional in the quality of work. They showed up clean and professional. Alex, David were talented and friendly. Didn’t have any worries about leaving them alone in our house. They were referred to us by our neighbor and what a choice!!!

CoatingRemodelingInstall flooring+ Quality+ Professionalism+ Value
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Was a very good experience all around. From the initial walkthrough with Mike to our installer, Alex, we were very pleased. Work was excellent, always on time, courteous, and finished on time for a reasonable price. Paid for quality, for sure, but worth the job getting done right.

CoatingInstall flooringOak wood+ Responsiveness+ Punctuality+ Quality
Eileen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great work for a fair price! The hardwood floors in our 60 year old house now look brand new!

CoatingOak woodRepair flooring
Faith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install flooringOak wood+ Responsiveness+ Punctuality+ Quality
Mason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install flooringOak woodWalnut wood+ Responsiveness+ Punctuality+ Quality
carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

CoatingInstall flooringOak wood+ Responsiveness+ Quality+ Professionalism
JohnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

CoatingRemodelingInstall flooring+ Quality+ Professionalism+ Value
Dan6 years ago★★★★★

Rating only, no written review.

RemodelingInstall flooringOak wood+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 73%Overpriced 0%Not sure 4%

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