Analyzing 6,718,5806.7M ReviewsFor 18,91718.9K Experts

Experts Reviews · Company report
Totta Hardwoods logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Totta Hardwoods

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 37 tile contractors · 4.8★ from 221 Google reviews

📞 Call (816) 507-5281Request a call backWebsite ↗

Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Totta Hardwoods is better than 89% of tile contractors.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Totta Hardwoods is better than 85% of tile contractors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Totta Hardwoods is better than 100% of tile contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Totta Hardwoods is better than 98% of tile contractors.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Totta Hardwoods is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Totta Hardwoods is better than 100% of tile contractors.A
100

Reviews for your job

Customers hired Totta Hardwoods for 8 kinds of job.

Totta Hardwoods for wood floor sanding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood floor sanding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Wood floor sanding”

Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Totta was excellent, the end result looked absolutely amazing. Randy oversaw the project and clearly pays attention to the details, our flooring was damaged in a water leak and after the work was completed, it was as if nothing happened...except the floors looked even better than before.

Reasonable priceWood floor installationInstall flooringFlooring repair
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had Totta Hardwoods refinish a 37 year old red oak floor in our dining room & add new hardwood into our kitchen & family room. We chose them after meeting with Mike who spent considerable time going over options & was always willing to answer our many questions. Their price for our 3 rooms & all that entailed was…

Customer photo from Gail's reviewCustomer photo from Gail's review
Reasonable priceWood floor installationInstall flooringOak wood
Sherri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Second time using Totta Hardwoods. First time they refinished my kitchen floors from a very dark stain to a lighter finish. This time they removed carpet throughout the main level and installed wood to match the kitchen floors. The transition was seamless. They are professional and handle all cleanup without sawdust…

Reasonable priceWood floor installationCoatingWood floor sanding
Cindy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

If you’re looking for great craftsmanship and quality, look no further-Totta is the best choice to make. Josh and his wonderful crew ditched the nasty carpet and interlaced new wood with the original wood flooring we had. There are no seams in sight. Jose and his sons came in to stain and complete the new look.…

Great priceWood floor installationWood floor sandingRepair flooring
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ben had been a good freind in my life, I just recently had Business with hose company, I absolutely would recommend them for any flooring is sure you have. Can quote me on it

Great priceWood floor installationStair flooringFloor refinishing
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Wow! The Totta team did such a great job on our stair railing and hardwoods. We love the end result. Everyone was so kind throughout the process and addressed any of our concerns along the way. Thank you!

Wood floor installationRestorationStair flooring
Branko4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Totta Hardwoods completed our sanding and refinishing project recently. Damian, Joshua, and TJ were very professional and did quality work. The sanding process they used enabled us to be present in the home due to the minimal amount of dust in the air. Our Tigerwood floor looks amazing and the stair treads are a…

Reasonable priceStair flooringWood floor sandingWood floor refinishing
Lois1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be happier with the whole process of replacing the flooring in my living, dining room and kitchen. The planning was effortless and the installation was spot on. It was a pleasure working with all members of the staff and crew (Dwain and Damien). Thank you so much for your attention to detail and craftsmanship.

Baseboard installationInstall flooringWood floor installation+ Responsiveness+ Punctuality+ Quality
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Totta Hardwoods refinished original redwood and whitewood hardwood floors in 3 rooms in our home and installed new oak hardwood floors in an adjacent room. I interviewed several companies before contracting with them. Their professionalism, preparation, quality of work, attention to detail, and responsiveness were…

Engineered woodFloor refinishingInstall flooring+ Responsiveness+ Punctuality+ Quality
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Totta Hardwoods did an exvellent job at restoring my beat up floors. They were professional and on time. They finished my whole house in just four days. I highly recommend them.

Wood floor restorationWood floor sanding+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 73%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring25—
Wood floor installation23—
Oak wood17—
Restoration15—
Wood floor refinishing11—
Wood floor sanding10—
Repair flooring10—
Flooring repair9—

Compare with

Kuhlman Tile & Luxury Vinyl logoKuhlman Tile & Luxury VinylExperts Score 100Kansas City · 5.00★Absolute Tile and Grout logoAbsolute Tile and GroutExperts Score 99Kansas City · 4.99★Flooring Butler logoFlooring ButlerExperts Score 98Kansas City · 4.97★