Experts Reviews · Company report
Toucan Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty85−1.5Momentum penalty14−8.6Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Toucan Cleaning Services

Winter Park, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.9★ from 157 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Toucan Cleaning Services is better than 86% of move-in/move-out cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Toucan Cleaning Services is better than 77% of move-in/move-out cleaning services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Toucan Cleaning Services is better than 85% of move-in/move-out cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Toucan Cleaning Services is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Toucan Cleaning Services is better than 14% of move-in/move-out cleaning services.F
14
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Toucan Cleaning Services is better than 96% of move-in/move-out cleaning services.A
96

Reviews for your job

Customers hired Toucan Cleaning Services for 5 kinds of job.

Toucan Cleaning Services for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$221–$423
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 9

All 29 Google reviews tagged “General carpet cleaning” · showing 20

Deron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great job takes longer than 6 hours to dry tho

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Anita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job. Carpet looks great!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Luz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente servicio

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Miguel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Muy buen servicio y la persona muy amable y profesional

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 386 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Danny was thorough and did a superb job.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
VickiLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely one of the best I've ever had. On time and Danny was a joy and very professional. Will definitely call again. Our carpet went back from dark to light. I am so happy to wake up to a clean bright carpet thus morning.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Emely6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex was very professional and very fast the rooms came out looking brand new we will definitely use your services again the only bad thing that I have to say is that they kept changing my appointment time but other than that I’m very very satisfied with the job and professionalism thanks Alex

General carpet cleaning+ Responsiveness+ Quality+ Professionalism
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carpets looked great when he was done. Very punctual.

General carpet cleaning
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! Alexis was very professional, on time and great work!!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ernie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very satisfied with the service. Alexis did an excellent job cleaning our stairs. Highly recommended.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
CourtneyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so happy I found Toucan! We had our carpets and tile cleaned and I feel like I have a brand new house. It is so evident they take so much pride in their work. Their prices are also much more competitive than other vendors. Don’t hesitate, book them.

General carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

First time using Toucan Carpet cleaning and they went beyond my expectations, Alexis Jimenez took his time and did not rush like other company's. Stanley Steamer wanted to charge me almost $400.00 for two bedrooms a hall way, stairs and a living room and Toucan did for less than half. Great price lowest I have found…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
TheLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Suyen was very responsive to my call, when my 3 story townhouse stairs were soaked with water from a dishwasher being replaced. I decided from their affordability that I would go ahead and just do the whole house 🏡! Alex came on time, spent extra time on 3 flights of stairs, treated my carpet for pet odor and…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Kiran13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We are 100% satisfied with the work done. Alex, the technician did awesome job.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality
patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Quality+ Professionalism
Jinny4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Shay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Quality+ Professionalism
DanielLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Professionalism
Ricardo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (9 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning29$221–$423
Upholstery cleaning20$144–$277
Pet stain & odor removal14—
Area rug cleaning11—
Carpet steam cleaning3$158–$290

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