Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts
Google reviewers rate this McKinney towing and roadside service five stars based on 222 reviews, with the owner responding to every comment. Customers frequently highlight rapid arrival times, professional communication, and fair pricing for services including battery jumps, tire changes, and long-distance tows. Recurring themes describe staff members as knowledgeable, patient, and helpful during stressful situations, such as unlocking steering wheels or replacing flat tires. No significant patterns of criticism appear in the provided excerpts, as the vast majority of feedback remains positive regarding speed and service quality.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
222 Google reviews we collected
Phrases our text analysis found in 192 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 192 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were so patient and helpful on the phone and arrived quickly!”
“Prompt, friendly, affordable, and professional service from Jimmy and the rest of the staff!”
“Jimmy was very knowledge and helped me bring my car back to life and saved the day … great service, highly recommended!”
“Highly recommend him if you’re looking for quality work and good communication.”
“He checked underneath the car to make sure nothing else was damaged.”
“Great customer service by the person who answered the phone and the tow truck driver; reasonable time frame of arrival, and worth the price.”
“Its honestly been a minute since I have had this kind of service.”
“I so appreciate the reasonable prices, prompt communication, and friendly service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Towing & Roadside Service | RoadAngel for 8 kinds of job. Pick one to see what they paid and said.
Came back from vacation , and my car decided to die on me … so I used Road Angel road side assistance …. Jimmy was very knowledge and helped me bring my car back to life and saved the day … great service, highly recommended!!!
Many thanks to Towing & Roadside Service Road Angel. He told me how to unlock my steering wheel by phone. I am very grateful for his kind help. He wouldn't accept any payment. He is truly an angel.
I was stranded with a blow out while out of town. They were so patient and helpful on the phone and arrived quickly! My tire was replaced and I was on my way in no time. Highly recommend!
Jimmy and his team are amazing and super patient. Any situation where you’re needing a tow can be stressful, but the process was easy and straightforward. Price was also fair. Hopefully I don’t need another tow for awhile, but if I do I’ll definitely be calling them again.
My very average day running errands became a near nightmare recently. We went to my car after enjoying lunch, went to start it, nothing but that winding sound that tells you battery is dead. I struggled for a half an hour how to move forward, opened google and literally found an angel named Jimmy from Road Angel. He…
Jimmy responded quickly and got me back on the road. He was able to get my tire changed and get my spare on so I could get to the tire store. Highly recommend this company for your roadside needs. Thank you Jimmy for getting there so quickly.
| Job | Reviews | Category typical |
|---|---|---|
| Battery service | 38 | — |
| Car towing | 20 | — |
| Tire change | 16 | — |
| Tires | 15 | — |
| Car lockouts | 7 | — |
| Battery | 6 | — |
| Special vehicle towing | 5 | — |
| Motorcycle towing | 2 | — |
5.0 ★★★★★ 222 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jimmy knows his stuff and was a pleasure to work with. Top notch & on time.
Thanks for this great review, Brian! Glad your warranty covers the major repair to your Silverado. Nice looking truck bro!!!
Came back from vacation , and my car decided to die on me … so I used Road Angel road side assistance …. Jimmy was very knowledge and helped me bring my car back to life and saved the day … great service, highly recommended!!!
Thanks Hina for this awesome review and trusting RoadAngel to come to your car at Orien McKinney Apartments to jumpstart your Acura. Please save and share our phone number with all you know to better prepare them for when unexpected car trouble of any kind happens to them.
Many thanks to Towing & Roadside Service Road Angel. He told me how to unlock my steering wheel by phone. I am very grateful for his kind help. He wouldn't accept any payment. He is truly an angel.
It was our pleasure to help you over the phone at no charge to get your steering wheel unlocked. Please call us for any type of car trouble and we will help! Even if it is just great money and time saving advise or coaching when car trouble stops your day.
I was stranded with a blow out while out of town. They were so patient and helpful on the phone and arrived quickly! My tire was replaced and I was on my way in no time. Highly recommend!
Tammy thanks for your business and this welcome review! It was our pleasure to assist you with a blown tire in the Medical City McKinney Hospital parking lot. We were able to replace that blown tire with a new one in under an hour from the time you ordered service to lowering your BMW 328i to the ground to get back on the road again. Please save our number and share with your family and friends to save to their phones so they can be better prepared when unexpected car trouble of any kind happens to them!
Jimmy and his team are amazing and super patient. Any situation where you’re needing a tow can be stressful, but the process was easy and straightforward. Price was also fair. Hopefully I don’t need another tow for awhile, but if I do I’ll definitely be calling them again.
Thank you Alexandria for your business and taking the time to post this awesome review! We hope you will save our number to your phone and make RoadAngel your very first call when any kind of car trouble occurs no matter where you travel across the U.S. Please also share our number with family and friends to save to their phones so they will be able to skip the online search that more times than not, land them with bad operators in our space that charge way more and take longer to get there.
My very average day running errands became a near nightmare recently. We went to my car after enjoying lunch, went to start it, nothing but that winding sound that tells you battery is dead. I struggled for a half an hour how to move forward, opened google and literally found an angel named Jimmy from Road Angel. He rescued us, changed battery, going above and beyond what someone thinks of GREAT customer service. This is who you need if you find yourself needing a battery, a tow or just helping you and your auto out of a jam!! Load the app, use the app, call Road Angel, you will be glad you did.
Lori thanks for your business and posting this amazing review! Thanks also for calling only a week later to provide the same great battery replacement service on Bill's GMC Sierra! It was an absolute pleasure getting acquainted with such an awesome couple! Thanks again and be blessed!
Jimmy responded quickly and got me back on the road. He was able to get my tire changed and get my spare on so I could get to the tire store. Highly recommend this company for your roadside needs. Thank you Jimmy for getting there so quickly.
Thank you, JoAnn for your business today and for sharing your great RoadAngel experience to others. It was our pleasure to change your tire just off HWY 121 in Frisco on your Toyota Sequoia. Have a blessed rest of your day and don't forget to save our number and share it freely with family and friends so they can avoid the many scammers in our space that charge 2-3 times what we charge for the same services.
Great service! Quick and easy! Really helpful and friendly!
Thanks Mark for your business and this great review! Having our phone number, 972-301-7717 saved to your phone will keep you in a good spot to share with others to have ready when the unexpected car trouble of any kind happens to them.
Very professional, very fast service. Highly recommend!
Crystal thanks for your business and for posting this kind review! It was our pleasure to tow your Ford F150 to Bob Tomas Ford in McKinney. We hope all goes well and quickly with your repairs and that you will save our number to your phone contacts and share freely with others so they can be better prepared when any type of car trouble happens to them.
Road Angel was so incredibly helpful this morning. Communication was fantastic! Hopeful to not need towing services in the future but saving their number just in case.
Thanks for your business and for posting this review! Have a blessed holiday weekend and don't forget to save our number to your phone and share openly with others so they can be ready when unexpected car trouble happens to them!
Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts
