Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Towing & Roadside Service | RoadAngel logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Towing & Roadside Service | RoadAngel

McKinney, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 60 towing services · 5.0★ from 222 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Towing & Roadside Service | RoadAngel is better than 99% of towing services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Towing & Roadside Service | RoadAngel is better than 99% of towing services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Towing & Roadside Service | RoadAngel is better than —% of towing services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Towing & Roadside Service | RoadAngel is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Towing & Roadside Service | RoadAngel is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Towing & Roadside Service | RoadAngel is better than —% of towing services.–
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Reviews for your job

Customers hired Towing & Roadside Service | RoadAngel for 8 kinds of job.

Towing & Roadside Service | RoadAngel for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Tires”

Tammy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was stranded with a blow out while out of town. They were so patient and helpful on the phone and arrived quickly! My tire was replaced and I was on my way in no time. Highly recommend!

Customer photo from Tammy's review
Reasonable priceTires
JoAnn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jimmy responded quickly and got me back on the road. He was able to get my tire changed and get my spare on so I could get to the tire store. Highly recommend this company for your roadside needs. Thank you Jimmy for getting there so quickly.

Reasonable priceTires
Rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Flat tire. Jimmy was "Johnny on the spot." He went above and beyond by picking me up at home and driving to the stranded car. He popped off the flat and installed the doughnut in a jiffy. Highly recommended. Put his number on speed dial. You won't regret it!

Great priceTires
OmarLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jimmy helped my wife when I was out of town. He removed the flat tire, took it to the shop, got it replaced, and put it back in the car. He saved me a lot of money by not towing the car al the way to the shop. He is truly the "Road Angel". 5⭐️ completely recommended.

Great priceTiresCar towingTire change
Taylor11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They really helped me!!!

Tires
Erika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very fast service. Incredibly helpful and would definitely recommend!

Great priceTiresTire change
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My Tesla model Y had an unexpected flat tire. The hole was too big for the flat kit in the Tesla. I was stuck. Fortunately, I found Road Angel, they took off both the rear tires had them replaced with new rubber and I was back on the road. This was truly a great experience. I don’t know what I would have done without their help.

Customer photo from John's review
Reasonable priceTires
Emma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a flat tire due to construction and poor road maintenance in Princeton. I put on my spare, it was flat 🥵. I hopped I could nurse it to a station . No luck, I broke the bead. Called several companies from the search engine, but they were too busy for me. I called RoadAngel and got an answer immediately.…

Tires
Micheala3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer service & expedited service. Highly recommend! Thank you again!

Great priceTiresTire change
Michaela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fabulous service start to finish—they had Cesar sent to me within 30 mins to help me with my flat tire, he was very kind and able to evaluate my tire/ get the spare on without any issues. Would definitely use this company again!

Tires
Karla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jimmy offered fast service and great to work with. I would highly recommend this service!!!

Reasonable priceTires
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast and efficient! I received amazing service after experiencing a blowout. Road Angels got me up and running, with no issues!

Reasonable priceTiresTire change
Lariesha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Road Angels did an excellent job! When i got a flat tire, changed it, aired my spare up and Jimmy recommended the best tire place close by. He was patient, kind, and went above and beyond to make sure I was safe.He took the time to ensure I thoroughly understood the process. Best of all, they arrived super quick…

Great priceTiresTire change
macey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jimmy has always gone above and beyond when I am in a car emergency. Whether it be towing, tires or a battery replacement, Road Angel has my back!!

Great priceBattery serviceTiresSpecial vehicle towing
Adar10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time fast and pleasant!

Tires

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 38%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Battery service38—
Car towing20—
Tire change16—
Tires15—
Car lockouts7—
Battery6—
Special vehicle towing5—
Motorcycle towing2—

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