Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
TR Design Build (Total Restore, Inc.) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty74−2.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

TR Design Build (Total Restore, Inc.)

Elyria, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 103 interior designers · 4.8★ from 76 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TR Design Build (Total Restore, Inc.) is better than 83% of interior designers.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TR Design Build (Total Restore, Inc.) is better than 77% of interior designers.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TR Design Build (Total Restore, Inc.) is better than 74% of interior designers.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TR Design Build (Total Restore, Inc.) is better than 100% of interior designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TR Design Build (Total Restore, Inc.) is better than 100% of interior designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TR Design Build (Total Restore, Inc.) is better than 98% of interior designers.A
98

Reviews for your job

Customers hired TR Design Build (Total Restore, Inc.) for 8 kinds of job.

TR Design Build (Total Restore, Inc.) for flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Flooring”

Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We used TR to do a total kitchen remodel and installation of floors throughout our home. Our project was pretty extensive and required the installation of a sliding back door out of our existing dining room and removing a wall as well as moving and replacing some windows in the kitchen and installing new AC and…

Customer photo from Dan's review
Reasonable priceExterior structural repairsPaint indoorsRemodeling
Kristy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We met with multiple contractors for our kitchen, and from the start TR was responsive and genuinely seemed interested in the project. Our choice was easy. They offered great design advice and were very transparent about all of the costs and billing. We wanted to keep our existing cabinets and flooring, and they…

Great priceTile work replacementRemodelingDrywall installation
Misael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Thank you, Total Restore, for a job well done! Our bathroom remodel came out better than expected. They had excellent communication, project management and came in on budget. We will be calling them in the future if we have any more remodeling needs.

Bathroom remodelingFlooringRemodeling+ Responsiveness+ Punctuality+ Quality
Justine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Total Restore for the following: - Luxury Vinyl Floor install throughout first floor and stairs - Two new door installations - New casings around our windows - Mud closet build - Removal of wall We were very pleased with the overall work! Total Restore's team was attentive and responsive throughout the…

FlooringRemodelingInstall flooring
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We can't say enough about how rewarding our experience was working with the team from Total Restore. We have a tricky situation, living in 140+ year old carriage house -- nothing is easy. They were able to figure out all the necessary work-arounds and did their integration of 3 kinds of tile and stone work…

Bathroom remodelingFlooringFan installation+ Responsiveness+ Punctuality+ Quality
Ananeya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Total Restore did an amazing job in renovating one of our two unit properties. Throughout the process, Total Restore stayed in communication and provide the right level of transparency I need to ensure we were making quality progress on the renovation. Xhuljo was my primary contact throughout the renovation and was…

FlooringRemodelingInstall flooring+ Responsiveness+ Punctuality+ Quality
Mina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Total Restore team was wonderful! I felt like I was working with family. They responded to me promptly, addressed all my concerns, and touched base with me frequently. They were honest, thorough, and flexible. All around great team and I intend to work them for future needs.

Customer photo from Mina's review
RemodelingDrywall installationFan installation+ Responsiveness+ Quality+ Professionalism
Alec3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I waited a bit to settle in and get a feel for my new room. The remodel of my basement was very well done. It is like walking into a completely different house. Enea and his crew were very good to work with. Detailed plans, timely responses, flexible schedules. The price was very reasonable, and their resolution…

RemodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
joshLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I am in the customer service industry and deal with many business on a weekly basis. Total Restore is the best that I have ever dealt with by far. Enea, Martin, and Manny were incredibly helpful throughout the process of my project. They were patient, professional, and honest. They also respond to your calls or…

Install flooringPaint indoorsDrywall repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling22—
Install flooring16—
Drywall installation15—
Interior painting11—
Paint indoors10—
Plumbing fixture installation10—
Flooring10—
Tile work installation9—

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