Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
TR Design Build (Total Restore, Inc.) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty74−2.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

TR Design Build (Total Restore, Inc.)

Elyria, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 103 interior designers · 4.8★ from 76 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TR Design Build (Total Restore, Inc.) is better than 83% of interior designers.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TR Design Build (Total Restore, Inc.) is better than 77% of interior designers.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TR Design Build (Total Restore, Inc.) is better than 74% of interior designers.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TR Design Build (Total Restore, Inc.) is better than 100% of interior designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TR Design Build (Total Restore, Inc.) is better than 100% of interior designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TR Design Build (Total Restore, Inc.) is better than 98% of interior designers.A
98

Reviews for your job

Customers hired TR Design Build (Total Restore, Inc.) for 8 kinds of job.

TR Design Build (Total Restore, Inc.) for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Tile work installation”

michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From start to finish the team at TR Design were nothing but professional. We would not hesitate to use their services again in the future

Reasonable priceTile work installationInstall flooringBasement remodeling
WhitneyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

TR Design Build did an outstanding job on our full basement renovation, transforming ~2,000 square feet of unfinished concrete space to a gorgeous living space including a gym, entertainment space, bedroom, full bath, office, playroom, and hidden wine storage room. From the start, they brought creative, practical…

Reasonable priceTile work installationInstall flooringBathroom remodeling
Misael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Thank you, Total Restore, for a job well done! Our bathroom remodel came out better than expected. They had excellent communication, project management and came in on budget. We will be calling them in the future if we have any more remodeling needs.

Bathroom remodelingFlooringRemodeling+ Responsiveness+ Punctuality+ Quality
Manon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HIGHLY recommend using Total Restore for any home renovation. They recently completed a mudroom for us and relocated our laundry upstairs. Fantastic communication throughout the entire project, always timely, cleaned up thoroughly throughout the day and after each day, and total perfectionists. We will definitely be…

RemodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone we dealt with were amazing. Any issues that came up were addressed immediately. They gave me my dream kitchen!!! I love our new space.

Customer photo from Susan's review
RemodelingTile work installationInterior structural repairs+ Responsiveness+ Punctuality+ Quality
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my second time using total restore for a remodel in my home. They did a fantastic job and the bathroom looks beautiful. It was a great experience working with them and the craftsmanship is fantastic. Great communication and very responsive to my changes. I had the same crew who worked on my first remodel,…

Bathroom remodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We can't say enough about how rewarding our experience was working with the team from Total Restore. We have a tricky situation, living in 140+ year old carriage house -- nothing is easy. They were able to figure out all the necessary work-arounds and did their integration of 3 kinds of tile and stone work…

Bathroom remodelingFlooringFan installation+ Responsiveness+ Punctuality+ Quality
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Total Restore remodeled our bathroom and did a beautiful job. They were very professional and kept us updated to each phase of the project. We LOVE our new bathroom. They were available to do the work as soon as my materials were chosen. We didn't have to wait 3-6 months for them to do the work and they were…

RemodelingDrywall installationFan installation+ Responsiveness+ Punctuality+ Quality
Mina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Total Restore team was wonderful! I felt like I was working with family. They responded to me promptly, addressed all my concerns, and touched base with me frequently. They were honest, thorough, and flexible. All around great team and I intend to work them for future needs.

Customer photo from Mina's review
RemodelingDrywall installationFan installation+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling22—
Install flooring16—
Drywall installation15—
Interior painting11—
Paint indoors10—
Plumbing fixture installation10—
Flooring10—
Tile work installation9—

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