Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts

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Tree City

Window cleaning service · Boise City, ID · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 44 garage cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 186 Google reviews
99%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Feb 2024latest review
📞 Call (208) 514-1841Request a call backWebsite ↗

Tree City at a glance

Tree City receives a 5/5 rating from 186 Google reviews, with owners responding to 96% of feedback. Customers frequently cite punctuality, professional communication, and fair pricing for window and gutter cleaning services. Many note thorough results, including debris removal and attention to details like screens and tracks. The service is described as efficient and flexible, with staff often arriving on time even in challenging weather conditions. No recurring criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 186 reviews (99% five-star).
  • Reviews on this page: 186 Google reviews (158 with written comments).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: February 21, 2024.
  • Service: Garage Cleaning Service serving Boise City, Idaho.

Data from Google, last updated November 1, 2026.

Score profile vs other garage cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction99Reliability98Craft & service100Value100Momentum–Replies to reviews–Satisfaction: 99 (median 95)Reliability: 98 (median 95)Craft & service: 100 (median 100)Value: 100 (median 100)
Tree CityGarage Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tree City: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tree City: 98/100 on this factor. Category median: 95.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tree City: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tree City: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–

Bar = this company · dark tick = category median.

Star ratings

186 Google reviews we collected

  • 5 stars18599%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 158 written reviews

  • Praise343100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Quality & results9828%
  • Staff & attitude7823%
  • Speed & response6719%
  • Would recommend4613%
  • Price & value298%
  • Communication216%
  • Honesty & trust51%

What customers talk about

We read 158 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are always super professional, responsive and do a great job!”
  • “Fast, professional, super easy to schedule and pay for their services.”
  • “I appreciate their scheduling flexibility and responsive attitude.”
  • “I will use them again and highly recommend them to others.”
  • “I didn't need an appointment to get an estimate, the cost was very fair, and the windows look great.”
  • “Listened carefully to my vision, and followed it precisely.”
  • “I honestly don't think our windows have ever been this clean!”

People customers mention

  • Thomas 17 reviews
  • Cleaners 16 reviews
  • Joe 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tree City for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

RogerLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I didn't need an appointment to get an estimate, the cost was very fair, and the windows look great. Wonderful business to deal with.

Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very impressed with this company. They responded to my request for service quickly. I made an appointment for gutter cleaning and they went above and beyond; leaving my deck cleaner than it was. I will use them again and highly recommend them to others.

Chuck2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tree City has cleaned our downtown Boise business exterior windows several times and has always done an excellent job. Fast, professional, super easy to schedule and pay for their services. I would highly recommend them.

Interior & exterior window cleaning+ Professionalism+ Value
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

As always an excellent, professional job. I appreciate their scheduling flexibility and responsive attitude. Thanks Joe and Tom!

Janet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The guys from Tree City Window Cleaner do a phenomenal job everytime. This is my second time with them. Always on time and make my windows shiny and clean .

Interior & exterior window cleaning
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very professional company. They did a great job. I didn’t even realize how filthy our windows had gotten. 10 out of 10 service!

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning100—
Window washing33—
Gutter cleaning24—
Power/pressure washing15—
Glass & mirror cleaning11—
Rooftop/skylight cleaning7—
Soft wash cleaning2—
Roof cleaning2—

Compare with

Customer reviews

5.0 ★★★★★ 186 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Christine Doran13 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, windows look fabulous! Highly recommend.

  • Positive: Responsiveness, Professionalism
  • Services: Interior & exterior window cleaning
Response from the owner · 4 years ago

Thanks so much Christine! Happy to help and looking forward to next time. - Joe and Thomas

Kelly McAtee7 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always do a great job!

Response from the owner · 2 years ago

Thanks so much Kelly!

Roger SomazziLocal Guide · 21 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I didn't need an appointment to get an estimate, the cost was very fair, and the windows look great. Wonderful business to deal with.

Response from the owner · 2 years ago

Thank you very much for the great review Roger, we’re always happy to help! Our best, Tree City Window Cleaners

Paul Thomas5 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service!

Response from the owner · 3 years ago

Thanks for your review Paul, much appreciated! - Joe and Thomas

Linda Meyers4 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very impressed with this company. They responded to my request for service quickly. I made an appointment for gutter cleaning and they went above and beyond; leaving my deck cleaner than it was. I will use them again and highly recommend them to others.

Response from the owner · 2 years ago

Good to hear your gutter cleaning turned out well Linda, it was our honor to be chosen for your project! Our best, Tree City Window Cleaners

Haley McCarthy6 reviewsTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt, efficient, and did a great job!!

Response from the owner · 2 years ago

Thanks so much Haley!

Richard Edwards2 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt and complete, old fashion sevice. Highly recommend !

Response from the owner · 2 years ago

Thank you so much Richard! We’re glad your service turned out well and we’re always here to help. Tree City Window Cleaners

jennifer bean7 reviewsTotal number of Google reviews jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are always super professional, responsive and do a great job!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Interior & exterior window cleaning, Window washing
Response from the owner · 3 years ago

Thanks so much for your review Jennifer, we appreciate it a ton!

Chuck Moore2 reviewsTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tree City has cleaned our downtown Boise business exterior windows several times and has always done an excellent job. Fast, professional, super easy to schedule and pay for their services. I would highly recommend them.

  • Positive: Professionalism, Value
  • Services: Interior & exterior window cleaning
Response from the owner · 5 years ago

Thanks for the great review and continued business with AlphaGraphics, Chuck! See you again soon, Joe

Jim Clayton2 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As always an excellent, professional job. I appreciate their scheduling flexibility and responsive attitude. Thanks Joe and Tom!

Response from the owner · 2 years ago

Thank you greatly for the kind review, Jim! Always here to help. Tree City Window Cleaners

Tree City on Google Maps →

Business details