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Tribe Salon

Hair salon · Reno, NV · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%0+0Replies to reviews 7%99+7Craft & service penalty79−2.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#92 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 9%
4.8 ★★★★★ 578 Google reviews · 23 photos
92%five-star reviews
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
3.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$108typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Tribe Salon at a glance

Customers frequently praise the salon's welcoming atmosphere, skilled stylists, and attentive communication regarding hair cuts, color, and perms. Reviews highlight that staff often deliver requested results with precision and provide helpful product advice. However, some low-star comments cite issues with appointment punctuality, inconsistent service quality, and specific dissatisfaction with color outcomes or cuts.

  • Google rating: 4.8 out of 5 from 578 reviews (92% five-star).
  • Reviews on this page: 578 Google reviews (463 with written comments, 47 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Hair Salon serving Reno, Nevada.

Data from Google, last updated October 25, 2026.

Score profile vs other hair salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

Satisfaction80Reliability70Craft & service79Value0Momentum100Replies to reviews99Satisfaction: 80 (median 88)Reliability: 70 (median 84)Craft & service: 79 (median 98)Value: 0 (median 97)Momentum: 100 (median 100)Replies to reviews: 99 (median 47)
Tribe SalonHair Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tribe Salon: 80/100 on this factor. Category median: 88.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tribe Salon: 70/100 on this factor. Category median: 84.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tribe Salon: 79/100 on this factor. Category median: 98.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tribe Salon: 0/100 on this factor. Category median: 97.F
0
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tribe Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tribe Salon: 99/100 on this factor. Category median: 47.A
99

Bar = this company · dark tick = category median.

Star ratings

578 Google reviews we collected

  • 5 stars52992%
  • 4 stars132%
  • 3 stars51%
  • 2 stars41%
  • 1 star275%

Praise vs complaints

Phrases our text analysis found in 463 written reviews

  • Praise48596%
  • Complaints194%

Price

What customers reported paying

$108+85% vs typical hair salons

Middle half of what 161 customers paid ($83–$282) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude17735%
  • Quality & results13827%
  • Would recommend7415%
  • Communication5711%
  • Speed & response286%
  • Honesty & trust194%
  • Price & value112%

What customers talk about

We read 463 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “first appointment with Alina today and she was so sweet so knowledgeable and so considerate of my wants and wishes for my hair!”
    “I just moved to the area and wanted to give them a try and they were so rude to me.”
  • “She did an amazing job on my lived in blonde with a face framing haircut”
    “She was crying her cut was so bad and I unfortunately could not make her feel any better,Because it was a terrible cut.”
  • “I would absolutely recommend her to anyone considering a perm.”
    “They probably are fantastic at different services and have great personalities but would not recommend for festival/burning man braids.”
  • “She is super easy to talk to and friendly and she was VERY detail oriented when doing my hair, she was going the extra mile to make sure that she was…”
  • “During the consultation, Jade took her time in a way that immediately stood out.”
  • “…he makes sure that your hair is just the way you like it I can always trust her with my hair and im always confident she will make my hair visions com…”
  • “…cuts or cost cutters but again, you get what you paid for and it was worth every penny.…”
    “It's a rip off for cheap service.”

People customers mention

  • Kat 18 reviews
  • Josie 18 reviews
  • Ella 17 reviews
  • Jade 15 reviews
  • Gloria 9 reviews
  • Jessica 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Tribe Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

CaraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jessica did absolutely amazing with my hair! It’s everything I have been trying to achieve for the last couple years. Walking out was like finally feeling like me! If you’re looking for someone to cut your hair nicely and is also amazing and color and style, Jessica is your girl! This salon was amazing!

Paid $200+BlowoutsHaircutHair highlighting
SandraLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Shana was super! She gave me a great haircut that works for my wavy, somewhat curly hair. I've been in Reno for 2 years and she is the first stylist thatI found who knows how to work with my hair type. I highly recommend her. Bonus, she is friendly and provides a relaxing experience.

Paid $80–100Haircut
jaycie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jade was absolutely amazing! I picked this place on a whim as it had an appointment available early and it was close to work and I am more than happy with my experience. The shop itself is beautiful and welcoming. Jade took my vision and executed it beautifully! I left there with the exact haircut I asked for that…

Paid $80–100BlowoutsHaircut
Jordan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had such a great experience getting my perm done by Gloria! She did an amazing job and really took the time to make sure my hair turned out the way I wanted. She was professional, knowledgeable, and made me feel completely comfortable throughout the whole process. I’m so happy with how my hair turned out,…

Paid $120–140Perms
DoreenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I went to Cynthia today and she definitely knows how to use a razor to give a textured cut!!! I'm sooo happy I found her!!!

Paid $60–80Haircut
Daniela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

It was such an amazing experience! I don’t go to salons often, and this was my first time coming to this salon and I loved the ambiance, the friendly stylists, and I will definitely plan to come back soon! Edit: 8/21/26 Almost a year later and I had SO much fun and really enjoyed the stylists, the atmosphere, and…

Paid $200+HaircutHair coloring

Jobs customers hired them for

JobReviewsCategory typical
Haircut160$27–$53
Hairstyling110$27–$66
Hair coloring88$101–$214
Hair highlighting47$123–$214
Blowdry47—
Blowouts27$41–$109
Balayage15$190–$426
Hair hydration treatments10—

Compare with

Photos

Customer reviews

4.8 ★★★★★ 578 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Katia10 reviewsTotal number of Google reviews Katia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been getting my hair done for years and Jade is my favorite hair stylist I’ve been to!!! She did an amazing job on my lived in blonde with a face framing haircut

Jessica LoweryLocal Guide · 15 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time scheduling at Tribe Salon. My hairstyle was Jessica and she was AMAZING! I live my haor and I will definitely be back.

  • Services: Blowouts, Haircut
Response from the owner · a week ago

Thank you Jessica for the wonderful compliments! We look forward to your next hair appointment!

Kat KLocal Guide · 19 reviewsTotal number of Google reviews Kat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

first appointment with Alina today and she was so sweet so knowledgeable and so considerate of my wants and wishes for my hair!!! she did a wonderful job and was gentle with my hair as well as mindful of bleach i so appreciate that. i look forward to many appointments to come with her !!!!

  • Services: Haircut, Hair highlighting, Hair coloring
Response from the owner · 2 weeks ago

Thank you Kat for the compliments! We warmly welcome you to our hair community. We are happy you’re having happier hair days

Cara HymasLocal Guide · 12 reviewsTotal number of Google reviews Cara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jessica did absolutely amazing with my hair! It’s everything I have been trying to achieve for the last couple years. Walking out was like finally feeling like me! If you’re looking for someone to cut your hair nicely and is also amazing and color and style, Jessica is your girl! This salon was amazing!

  • Price: $200+
  • Services: Blowouts, Haircut, Hair highlighting, Balayage
  • Atmosphere: Energetic, Modern
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Thank you Cara for the compliments! We appreciate you! Good vibes tribe salon

Sandra TrappLocal Guide · 38 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shana was super! She gave me a great haircut that works for my wavy, somewhat curly hair. I've been in Reno for 2 years and she is the first stylist thatI found who knows how to work with my hair type. I highly recommend her. Bonus, she is friendly and provides a relaxing experience.

  • Price: $80–100
  • Services: Haircut
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Thank you, Sandra for the compliment. We appreciate your choosing Tribe Salon. Good vibes Traps on

Sarah3 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chill atmosphere,great customer service !!!

  • Atmosphere: Relaxing, Cozy
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Thank you! We are grateful for your business.

jaycie roberts2 reviewsTotal number of Google reviews jaycie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jade was absolutely amazing! I picked this place on a whim as it had an appointment available early and it was close to work and I am more than happy with my experience. The shop itself is beautiful and welcoming. Jade took my vision and executed it beautifully! I left there with the exact haircut I asked for that makes me feel BEAUTIFUL! I will be coming back and even bringing my partner to get his haircut!

  • Price: $80–100
  • Services: Blowouts, Haircut
Response from the owner · a month ago

We warmly welcome you to our community! Thank you for the wonderful comments! We are grateful for your support!

Jordan Broersma7 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such a great experience getting my perm done by Gloria! She did an amazing job and really took the time to make sure my hair turned out the way I wanted. She was professional, knowledgeable, and made me feel completely comfortable throughout the whole process. I’m so happy with how my hair turned out, especially the beautiful waves and added volume. You can tell Gloria really cares about her work and her clients. I would absolutely recommend her to anyone considering a perm. I’m already in love with my new hair! 💕✨

  • Price: $120–140
  • Services: Perms
Response from the owner · a month ago

We are so happy you love your hair! We are grateful for your business! Thank you for the compliment!

Doreen PhillipsLocal Guide · 33 reviewsTotal number of Google reviews Doreen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went to Cynthia today and she definitely knows how to use a razor to give a textured cut!!! I'm sooo happy I found her!!!

  • Price: $60–80
  • Services: Haircut
Response from the owner · a month ago

Thank you for the compliment Doreen and we are so happy that you have a flirty textured haircut that you love. We appreciate your business.

Daniela Ruiz2 reviewsTotal number of Google reviews Daniela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was such an amazing experience! I don’t go to salons often, and this was my first time coming to this salon and I loved the ambiance, the friendly stylists, and I will definitely plan to come back soon! Edit: 8/21/26 Almost a year later and I had SO much fun and really enjoyed the stylists, the atmosphere, and the service I have received. Monique has been recommended to me by a friend and I’m so glad I got to work with her! Love love love my hair, so glad I came in yesterday! She made my hair look even better than I could ever imagine!

  • Price: $200+
  • Services: Haircut, Hair coloring
Response from the owner · 11 months ago

We appreciate your business and commitment! Good vibes always

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Business details