How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORETriple O Heating, Cooling, Electrical & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,392 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Triple O Heating, Cooling, Electrical & Plumbing for 8 kinds of job.
Triple O Heating, Cooling, Electrical & Plumbing for a/c system maintenance
Clear ✕All 61 Google reviews tagged “A/C system maintenance” · showing 60
Very professional, job done in timely fashion.
Jake did a very thorough job inspecting and cleaning our air conditioner. Jake found a fire hazard and addressed it immediately to correct it. It was a pleasure to work with Jake!
On the day of appointment appreciated getting Photo of the tech and what time I could expect him.he was punctual and very knowledgeable about my products. It was a pleasure doing business with your company. Thank you!
Jake is great to work with. Seems like a skilled tradesperson who takes great pride in his work. He did the repairs he was scheduled to do. We discussed another item I was concerned about. He spent a reasonable amount of time diagnosing and checking the other concern. I would have service my systems in the future.
I signed up for Triple OOO Membership when I bought my house this year. They are a life saver, with the SO CALLED MARKET today seller deny inspection. Triple OOO saved my life literally. They do inspections twice a year with a membership. All the technicians are professional and trusted. The office personnel go…
Jake did an outstanding job. He was professional, courteous, and took the time to make sure everything was done correctly, he replaced parts, cleaned and reinstalled my AC. It's clear he cares about the quality of his work, and I want to make sure his efforts are acknowledged.
Great job as always
Literally the best in the business! They installed my new AC and were so professional. I liked the experience so much that I brought them back for a bathroom remodel. Will have them back!
We have always been so pleased with the service and quality of TripleO Heating. Awesome company and people that I highly recommend!
We first used Triple OOO to replace our furnace and add A/C over a decade ago. They installed a single room ductless heater/A/C in our addition. We have always had Triple OOO for service. They have always been professional, on time, and done a great job. Definitely recommend them.
We are so thankful we chose Triple-O! They are incredible! Fast to respond, reasonable & the techs are kind & knowledgable! They are the only ones we will choose!
Quick turnaround, great workmanship, knowledgeable and friendly.
Quick and prompt service. Went above and beyond to ensure the job was done in a timely manner. I will continue to use Triple O and their superior services in my new home!
Very nice thanks 👍
Max and Julian replaced my furnace. They explained everything to me, they were very efficient, worked hard. Excellent service!
So there are a few companies you can call for HVAC needs. However, you will be hard pressed to find anyone with the outstanding service levels that Triple O offers. Ryan was professional, informative and extremely personable.
They installed a few furnaces and air conditioning units in 2014 and not once that I called and they didn’t take good care of the problem quickly and professionally. I don’t usually rate anyone but these people deserves it.
The work ended up significantly less than expected because the tech was able to find the issue was different than initially thought, they were fast and explained everything well so we know what to expect expect going forward with out unit
We had our AC checked today and everything is working fine. The technician, Chadd, was very professional and helpful. We are so glad we have the Triple O service plan!
AJ ooo. helped service. A/C explained any questions and very knowledgeable regarding all things with. system
They did great. Triple OOO came out quick and fix the problem. Highly recommend.
Great company....got me right in same day....AJ was awesome...they have my future business!
Chadd was awesome and answered all of our questions!
A.J. was very polite and professional. He was able to quickly determine the problem with our AC. Triple O always does a great job!
Thank you, Josh from TripleOoO
AC would not startup. Triple O came out and got it running. Response and repair was quick and communications were great.
My AC went down during this hot spell, a friend suggested I call Triple O, he was right on. It was after hours and Josh showed up within 30 min. He was great, very kind, knowledgeable, explained everything to me. I would recommend Triple O to my family and friends!
Outstanding service technician! Very knowledgeable and friendly. Explained the entire process to me step by step. Answered all my concerns completely. Right on time. Great company. Highly recommend them!
Chadd did a great job with explaining what was happening. He also, replaced a necessary part to the A/C that would prevent a breakdown.
I use Triple-O for all my plumbing, HVAC and electric needs. In the past I've had a shower installed, my AC repaired then replaced all my equipment (AC, Furnace and hot water tank) for high efficiency. Most recently I've had electrical work done by Jack W. He was just as pleasant and professional as the others that…
Excellent service. Fast response time with my emergency call. Wouldn’t call anybody else.
Fernando was pleasant, patient, efficient. He explained everything that he did. I had a group of women meeting at my home; Fernando was polite and respectful. I’ve always been extremely happy with Triple O; today’s experience did not disappoint.
Triple O has always been very professional, communicative, and a pleasure to work with.
Sean was punctual, professional and got the job done quick would recommend this company again to anybody, everybody.
I reached out to Triple O when I noticed air circulating from our AC unit was room temperature, during the hottest week of the summer. They sent two techs out the next morning who quickly identified the problem and repaired it that day. They also cleaned out the AC unit where some dirt and leaves had accumulated.…
Couldn’t be happier with this company. Kind courteous professional cost effective just to name a few! Will definitely recommend.
I appreciate Triple O's timely response when I called and needed my furnace looked at. A service tech named Sean came out and was polite, professional and did a great job giving my furnace a tune up. I highly recommend Triple O and would use them again. Thank you.
Tim Kelly came and quoted us on a new hot water tank, furnace and AC. He was so personable and made sure to explain everything in the quote. Very happy we are going with triple O!
They fixed my AC to my house efficiently and I believe my AC works better than it did when I got it
Justin did a great job, very professional and explained the work he was doing to keep me informed throughout the process. I would recommend Triple-O to anyone who needs HVAC service. They have my repeat business!
Dependable, reliable, and professional! Technicians are always friendly, funny, and precise with their work. Office staff is gracious, efficient, and fantastic ambassadors for the TripleO brand. The whole team is fantastic!
Update: Another great experience with the Triple O team. AC died and they bent over backwards to get me taken care of. Less than 24 hours later our new AC was installed, on a Saturday! Older: Moving into our new home and experiencing multiple issues with the existing heating and cooling system that we had no idea…
Plumbing Issue . Called Sunday about 3pm and was greeted by a Gentleman! (no voicemail)! I was so shocked I did not get his name!! Told him our kitchen drain was clogged at the basement drain. He asked if i needed them that day. I said no, but as soon as possible maybe Monday. Heather called (she is great)…
Triple O is the best!
The very knowledgeable technician was very professional, personable and quick doing his job. I would have them back any time. Bob Kyle
Our fan/blower was making a loud noise, so we called Triple-O at the recommendation of a friend who told us "Triple-O is the only company he would let do work on his house." Fortunately, it was a simple fix for us, and the fan is nice and quiet again. The technician was friendly, professional, and right on time.…
Great customer service starting right when I called for an appointment. Service team was on time, concerned about safety, courteous, and got the job done well. They also were patient with me when I asked a lot of questions.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 105 | $124–$818 |
| Heating system repair | 103 | $161–$834 |
| HVAC system maintenance | 97 | $27–$251 |
| Heating system maintenance | 83 | $37–$278 |
| A/C system maintenance | 61 | $27–$483 |
| Heating system installation | 54 | — |
| Install AC | 48 | — |
| A/C system repair | 42 | $246–$998 |
