Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently praise the company for punctual arrivals, clear communication, and knowledgeable technicians who efficiently resolve heating, cooling, electrical, and plumbing issues. Recurring themes include professional conduct, thorough diagnostics, and reasonable pricing for routine services. However, some lower-rated reviews criticize inconsistent follow-up on estimates, perceived high labor costs, and instances where technicians left work areas messy or failed to complete repairs despite charging service fees.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
1,392 Google reviews we collected
Phrases our text analysis found in 1,048 written reviews
Price verdicts customers left with their Google review
Middle half of what 173 customers paid ($192–$585) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,048 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prompt, knowledgeable, and got our system back up and running right away.”
“Our furnace would not start and Ethan came out promptly diagnosed the issues and got it figured out he was fast and professional”
“Brian did a great job he was here on time quickly got to work.”
“Not only was this poor service and costly, but the follow up work would have generated more revenue for the company.”
“If you're looking for an HVAC company you can trust, I highly recommend them.”
“They have lost us as customers and we cannot recommend their services to others.”
“Alex was dispatched during communicated time frame and diagnosed problem then repaired.”
“Patrick was very apologetic for lack of communication and I feel he sincerely wants to make things right.”
“Got the minisplits running like new, and the annual subscription is worth it if you're doing regular maintenance with them.”
“Being overcharged, late service and poor response times I will pass on using this company for any future services.”
“Every technician who came to our home was courteous, knowledgeable, and genuinely cared about doing the job right.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Triple O Heating, Cooling, Electrical & Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Our furnace would not start and Ethan came out promptly diagnosed the issues and got it figured out he was fast and professional
Bug infiltrated gas piping in furnace and caused a partial blockage of fuel flow preventing furnace to climb to desired heat output. Alex was dispatched during communicated time frame and diagnosed problem then repaired. Thorough and professional.
Professional and Friendly. Diagnosed my furnace issue in 10 seconds and got a new part and fixed within 2 hours. Excellent service.
Kyle was great. He went right to work. He was informative and friendly. Kyle was excellent.
Brian did a great job he was here on time quickly got to work. It was easily apparent he knew exactly what he was doing and paid attention to every detail . He explained to me everything that he had done and why he did it , and he also took time to show me everything he did. I am an extremely satisfied customer!
As always triple 0 kept me informed on when they would be here, arrived on time, were friendly and knowledgeable, and got the job done. A great service with great personal.
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 105 | $124–$818 |
| Heating system repair | 103 | $161–$834 |
| HVAC system maintenance | 97 | $27–$251 |
| Heating system maintenance | 83 | $37–$278 |
| A/C system maintenance | 61 | $27–$483 |
| Heating system installation | 54 | — |
| Install AC | 48 | — |
| A/C system repair | 42 | $246–$998 |
4.9 ★★★★★ 1,392 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Five-star service from Julius. Prompt, knowledgeable, and got our system back up and running right away. Very impressed with his diagnostic skills and overall professionalism. Triple-O is lucky to have him on their team.
Our furnace would not start and Ethan came out promptly diagnosed the issues and got it figured out he was fast and professional
Contacted me when the technician was on his way. Technician was polite and knowledgeable. Quickly fixed the problem.
Bug infiltrated gas piping in furnace and caused a partial blockage of fuel flow preventing furnace to climb to desired heat output. Alex was dispatched during communicated time frame and diagnosed problem then repaired. Thorough and professional.
Thank you for the review, Maureen! We will let the team know.
The two electrical technicians that came to my home were knowledgeable and courteous. If I had a need for their services again, I would definitely call Triple O
Professional and Friendly. Diagnosed my furnace issue in 10 seconds and got a new part and fixed within 2 hours. Excellent service.
Thanks you Joshua!
Kyle was great. He went right to work. He was informative and friendly. Kyle was excellent.
Brian did a great job he was here on time quickly got to work. It was easily apparent he knew exactly what he was doing and paid attention to every detail . He explained to me everything that he had done and why he did it , and he also took time to show me everything he did. I am an extremely satisfied customer!
Thank you so much for the kind review, Alan. We will let John and team know!
Both guys were super professional and chill.
Called to have our furnace serviced before the cold hits and we are so glad we did! Our heat exchanger was severely cracked with very high level of carbon monoxide built up. It was a disaster waiting to happen. Our 40 yr. old unit was decommissioned on the spot and had estimates that day for a new furnace and AC. They were very quick to respond to all of our outreach and got us into their schedule very quickly as well. The techs were great, professional, and left our home clean when the work was done. The special financing also helped us with this big expense! Cannot recommend Triple O enough. We now have brand new units and one less safety hazard in our home.
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Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
