How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORETriple O Heating, Cooling, Electrical & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,392 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Triple O Heating, Cooling, Electrical & Plumbing for 8 kinds of job.
Triple O Heating, Cooling, Electrical & Plumbing for ductless heating & a/c services
Clear ✕All 31 Google reviews tagged “Ductless heating & A/C services”
Our AC had died a few years ago. Max and his crew installed three mini-split systems over three days. I was very impressed with the level of competence and the way everybody worked together. The guys were very enjoyable to work with. Thank you for a very positive experience.
I have a Mr Cool mini split that National Grid fried with one of their many brownouts. The Triple O tech, Jake, did amazing fixing it. It was a nightmare job. Mr Cool wasn't helpful at all. Jake was working in sub-zero weather and high wind for multiple days. He remained positive and professional through the whole…
Literally the best in the business! They installed my new AC and were so professional. I liked the experience so much that I brought them back for a bathroom remodel. Will have them back!
I had Triple O install 2 mini splits inside my game room and they were phenomenal. Their sales team was very easy to work with and the technicians were very professional. They even helped me set up an app that me to run the splits wherever I may be. Top notch company.
really responsive to all my questions and concerns. Great job gentlemen.
Always send the nicest people to work and they do a great job. They always say thank you. It's a great company
RJ and Ryan were AMAZING!!! They were both professional and kind...they explained the issues and the installation to me as they went through the process of fixing my boiler. Thank you, thank you, thank you!!!
The work ended up significantly less than expected because the tech was able to find the issue was different than initially thought, they were fast and explained everything well so we know what to expect expect going forward with out unit
If I could give these guys 10 stars I would! Outstanding service. Honest, fair pricing and Mike and AJ were fantasic! Michelle in the office is fantastic too! Thank you!!!!
The 3 man installation team worked out last minute changes with me. They were courteous, efficient, and neat. They answered all of my questions.
Quick service. Very friendly. We’ll organized. On time. Knew their business. Would recommend company for services
We just had a new heat pump mini split system installed. The guys were professional and courteous. Brandon answered all of our questions and explained everything along the way. A 5 day job and they had patience for our kids and pets. They made sure we understood everything. Extra attention was payed attention to the…
Jose had to come back once to help me understand one of the units. He was very helpful and wanted to be sure I was satisfied.
My wife and I had our AC unit replaced with central air and Mike, Jose , Dominic , and Bob we're excellent and very professional. We would highly recommend them. Job well done & they love freeze pops !!
We have wanted to purchase a Mitsubishi Heat Pump/ ac system to supplement our oil boiler for years. Triple O services our boiler, and they are excellent, so we decided to get an estimate. Tim came to the house to discuss the project, and was wonderful. Prompt, courteous, professional and informative. Helped us with…
Great Job on installing & kept job site clean. Excellent product. Looking forward to future work with 000.
Had a great experience with this company. Very professional and clean!! Always very nice and answered any questions I had! Would recommend to my family and friends!!!
I was very pleased with Triple O. Pat came to do the estimate and was really great and professional. He really knew his stuff! He guided me in the right direction for what I needed for my house. Then AJ and two other guys came to do the install. They were on time, clean and very professional. They made sure I was…
Triple OOO is by far the best company around. Technicians are professional and friendly. I recommend them 100%.
Excellent service. Arrived on time.Serviced both heating/cooling systems very quickly. Shared all information on what was done, and the operating condition of our system. Very pleased with all aspects of TripleOOO, from installation to service
We just had Triple 0 install a new mini split heating and air system for us. Our installers were efficient, courteous, and very knowledgeable. Everything was done to our complete satisfaction so we give their service and equipment 5 stars. Great company to work with.
Great experience from these guys. Everyone was very professional and couldn't be happier with the finished work. If you want quality work and professionalism, contact them
When it seems so many contractors and suppliers cannot return calls or determine your needs are not a priority, it's a relief to have Triple O servicing the Greater Rochester Area. The entire team was responsive to our needs while making us feel we were important. The entire experience from scheduling to…
We can not say enough about Nate and the crew of installers ... talk about professional!!! These guys are on time, knowledgeable, considerate, and efficient. The installation went very well and our new Mitsubishi units have been wonderful. We are incredibly happy with both the system and service we recieved. 10/10 would recommend Triple O!
Back in July I ended up being on a travel quarantine and working from home I contacted Triple-O on a Thursday and asked about their Mitsubishi ductless system. I have been thinking about it for a few years but since being stuck working at home for 2 weeks with only window air conditioners in 90° weather it was the…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 105 | $124–$818 |
| Heating system repair | 103 | $161–$834 |
| HVAC system maintenance | 97 | $27–$251 |
| Heating system maintenance | 83 | $37–$278 |
| A/C system maintenance | 61 | $27–$483 |
| Heating system installation | 54 | — |
| Install AC | 48 | — |
| A/C system repair | 42 | $246–$998 |
