How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORETriple O Heating, Cooling, Electrical & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,392 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Triple O Heating, Cooling, Electrical & Plumbing for 8 kinds of job.
Triple O Heating, Cooling, Electrical & Plumbing for HVAC duct & vent installation
Clear ✕All 17 Google reviews tagged “HVAC duct & vent installation”
Literally the best in the business! They installed my new AC and were so professional. I liked the experience so much that I brought them back for a bathroom remodel. Will have them back!
I've used Triple 0 for two big projects- AC installation and ductwork replacement. We had a great experience from start to finish both times. Tim in sales was very responsive and understanding of all of our concerns. He took the time to explain and answer my questions even when outside of normal business hours. Our…
Timely, professional and helpful! Highly recommended
Very clean professional personnel. I have met at least 4 different individuals in person. They were all detail oriented. Installs were quick.
Triple OOO was very professional right from the very first phone call to them. Their prices were very good and the service was even better. They did everything they could to make my furnace replacement and A/C installation the best and easiest it could be. The knowledge of the estimator, and technician was second to…
*UPDATE* The NEXT DAY I got a call from the most amazingly kind, empathetic, down to earth customer service rep. They back right back out and fixed everything they'd forgotten. They apologized so much and were very understanding. They even have me 10% off my bill. I will use them forever. They are VERY accountable…
Phil & Jeff were very professional and friendly. Answered all my questions with good explanations.
Tim Kelly came and quoted us on a new hot water tank, furnace and AC. He was so personable and made sure to explain everything in the quote. Very happy we are going with triple O!
Installed anew heating system and new duct work Robert was excellent exceptional professional and very courteous to our needs !
Our furnace and ductwork was completely replaced with the addition of ac. All the work was explained and done very professionally. I would highly recommend Tripple O to any needing HVAC work done.
We have used Triple-0 many times for plumbing, heating, and installing shower base and toilets. Everyone at this business is very courteous, friendly, and knowledgeable from office staff to on call workers. Very pleased with their work and happy they are local in our community. Absolutely recommend them !
Both workers were polite, courteous, professional, knowledgeable, did a nice job, kept the place clean and did a nice job cleaning up.
Out of transparency my first review was 4/5 stars. The service guys were great in explaining out options and during install very helpful and professional. There was a little issue with communication for scheduling the instal but when I posted the review the marketing person reached out and was super kind, listened…
Great experience always on time an professional!!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 105 | $124–$818 |
| Heating system repair | 103 | $161–$834 |
| HVAC system maintenance | 97 | $27–$251 |
| Heating system maintenance | 83 | $37–$278 |
| A/C system maintenance | 61 | $27–$483 |
| Heating system installation | 54 | — |
| Install AC | 48 | — |
| A/C system repair | 42 | $246–$998 |
