How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORETriple O Heating, Cooling, Electrical & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,392 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Triple O Heating, Cooling, Electrical & Plumbing for 8 kinds of job.
Triple O Heating, Cooling, Electrical & Plumbing for HVAC system maintenance
Clear ✕All 97 Google reviews tagged “HVAC system maintenance” · showing 40
Five-star service from Julius. Prompt, knowledgeable, and got our system back up and running right away. Very impressed with his diagnostic skills and overall professionalism. Triple-O is lucky to have him on their team.
I was very pleased with technicians and there work always there to help
Great work and great staff! Got the minisplits running like new, and the annual subscription is worth it if you're doing regular maintenance with them.
Our technician Noah was professional, friendly and knowledgeable. He did an exceptional job cleaning and checking out our A/C unit. He answered all my questions and concerns.
On the day of appointment appreciated getting Photo of the tech and what time I could expect him.he was punctual and very knowledgeable about my products. It was a pleasure doing business with your company. Thank you!
The technician we had (Ethan Ryan) was amazing!!! Professional, hard working, the best we’ve ever dealt with. Explained the issue and solution, even though at this moment we can’t afford the complete resolution we would definitely come back to the company for any future issues bc of him!!!
It’s not often you get the feeling if total trust in a company. Triple-O bought out my previous HVAC company and needless to say I was a bit leery. But the 2 techs Ive had so far (Julius, and Alex) have been professional, thorough, knowledgeable and helpful. All the way through to the office staff people I have…
AJ does all the work in my house. Solid job each time. Quick and efficient. Triple ooo always my go to for all my HVAC needs
Kyle was very knowledgeable and helpful. Very satisfied with the service. Signed up for annual maintenance agreement.
This is my first foray into Rochester HVAC companies. On the advice of a family friend, I went with Triple- O. Best decision I’ve ever made. Julius was wonderful! Patient and knowledgeable and painstaking, he was going to make certain the system works properly, and he did just that. I could not have asked for better…
This is a 5 Star Shout-out to the last 2 technicians who serviced me. Both Alex and Julius were polite, professional and knowledgeable. I could not ask for more. Impressive.
Great place
Kyle returned today to replace the gas valve and ignitor on our propane furnace and to do the heating maintenance as well. He always does a great job for us, he is kind, personable and knowledgeable. The work was done in a timely manner. Thanks Kyle! Thanks Triple O
These guys are GREAT!! Very informative, actually saved me some money! Extremely honest and very Professional!!
Very polite, explained the malfunction clearly, fixed it quickly, and the price seemed very fair for a Sunday emergency cal.
We finished renovating a house we bought in July and although the furnace was working, it never felt very warm. Nick and Cody spent a little over 4 hours cleaning the ducts. They were professional, friendly, and did a thorough job. After they removed years of pet hair, lint, pieces of wood, a fork, and recent…
Upstate Breaker Wholesale, They consistently do a lot of work for us, We’ve had them as our primary source for HVAC for many many years super lucky to have them.. Christian base company with a Christian base owner..
Woke up to no heat today, that sucked! Called up Triple0 and they sent Kyle. Kyle was great, professional and gave me some advice, that I asked for, in a separate electrical situation. He also figured out, what we believe, the root cause of the problem was fairly quickly. Things are back on and running. Honestly,…
Furnace shut down. Triple O was there shortly after we called them. Problem solved ! Friendly technician. Great service 👍👍
He was five stars plus one, he was extremely transparent, soft spoken, respectful, courteous, and experienced. It would be a pleasure to have him work with us again in case of crisis.
Very professional will recommend to others 👍
The two technicians were very courteous and informative. Service went without a hitch. A1 review for both and the woman I spoke with on the phone. Would definitely recommend Triple 0 for all your needs, products and service.
great service from Jake. Highly recommend him.
The workers did an excellent job and were very friendly.
I highly recommend having a maintenance contract with Triple-O. Communication is great, service is prompt and friendly.
Great job 👍
Great prompt service with short notice! Thank you so much!
Our technician was very helpful and very knowledgeable. This young man painstakingly was able to rectify our issue. Always a pleasure working with, 000.
Jake was awesome. Very through and shared his progress and was neat . Complete fix a difficult problem. Highly recommend his work and expertise
Jake was awesome! Very professional, he walked me through what he was doing, showed before and after pictures and explained the outcome. I would recommend Jake and Triple O!
We first used Triple OOO to replace our furnace and add A/C over a decade ago. They installed a single room ductless heater/A/C in our addition. We have always had Triple OOO for service. They have always been professional, on time, and done a great job. Definitely recommend them.
They did a very good install
I've had a number of service calls with Triple-O (plumbing & HVAC). They're great to deal with, and the response time is fantastic. Jeshua has handled the last couple issues. He's been great!
Triple 0 is the best! AJ the tech, was courteous and knowledgeable. Got the job done efficiently. I would recommend Triple O to anyone!!!!
Quick and prompt service. Went above and beyond to ensure the job was done in a timely manner. I will continue to use Triple O and their superior services in my new home!
Truly superior in every aspect. Prompt, courteous, efficient and fair. We had a very complex furnace repair that required hours of labor, ordering a special part, and multiple visits. They could have charged much more than they did. Also had serious emergency electrical work in a storm that was remarkable. Highly recommend
Chadd was extremely knowledgeable and very pleasant. He discussed options for a future purchase without ANY pressure. This was our second experience with Triple O - and we’re sold!
Have had an issue with a Rheem Combi-Boiler since installation. Have worked with Triple-O to try to resolve the issue, resulting in a warranty replacement from Rheem. Replacement unit was certified by Chadd, and configuration was completed. New unit functions as it should. Very happy with Chadd as he is friendly…
AJ was incredible. Excellent customer service! He explained everything extremely well. Thank you
Had a great service from AJ at Triple-O today! Polite, professional and prompt. Answered my couple questions and shared ideas on how to have security of discounted maintenance calls with the new Triple, Double and Single-O plans. I believed Luke had the right skills and character to develop an excellent company - and I was right!! Go Triple-O!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 105 | $124–$818 |
| Heating system repair | 103 | $161–$834 |
| HVAC system maintenance | 97 | $27–$251 |
| Heating system maintenance | 83 | $37–$278 |
| A/C system maintenance | 61 | $27–$483 |
| Heating system installation | 54 | — |
| Install AC | 48 | — |
| A/C system repair | 42 | $246–$998 |
