How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORETriple O Heating, Cooling, Electrical & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,392 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Triple O Heating, Cooling, Electrical & Plumbing for 8 kinds of job.
Triple O Heating, Cooling, Electrical & Plumbing for heating system installation
Clear ✕All 54 Google reviews tagged “Heating system installation” · showing 20
Called to have our furnace serviced before the cold hits and we are so glad we did! Our heat exchanger was severely cracked with very high level of carbon monoxide built up. It was a disaster waiting to happen. Our 40 yr. old unit was decommissioned on the spot and had estimates that day for a new furnace and AC.…
I just wanted to share my deepest thanks for Triple O's excellent service installing 2 AC units in July as well as a brand new efficient Heating Gas Furnace. I called for an estimate and Josh came right away and explained exactly what I needed. Based on my 35 year old furnace, he suggested the best option for me…
My furnace had stopped igniting and therefore wasn't heating the house. I called Triple O and they had a guy out later that afternoon. Repaired the igniter, but noted that when it kicked on, there was a large flame coming out of the furnace on ignition (possibly due to a lot of carbon buildup). Options were to take…
They did a very good install
I've had a number of service calls with Triple-O (plumbing & HVAC). They're great to deal with, and the response time is fantastic. Jeshua has handled the last couple issues. He's been great!
AJ and Max did an outstanding job getting my AC and Furnace installed in just one day. We initially had planned to get it done across two days but they knocked it out in one! Everything works great! They were both very professional and personable. Everything was clean when they were done you could hardly tell they…
Triple O was incredibly responsive, professional, and thorough from start to finish! They performed an install of new HVAC system and hot water tank at our home. They left everything clean, installed the products quickly, and were friendly to work with throughout. Highly recommend!
They care about the job being done right
Could not be more satisfied. Took one day to have my furnace replaced. Very professional. Outstanding!
The tech was quick and knew what the issue was right away and noticed another issue that he was going to look into further.
Such a great company. Fast installation,very professional
What an awesome experience from start to finish! From the no pressure quote to the complete installation everyone was nice, knowledgeable and fair. We will definitely be using Triple-O again for our home improvement needs.
I use Triple-O for all my plumbing, HVAC and electric needs. In the past I've had a shower installed, my AC repaired then replaced all my equipment (AC, Furnace and hot water tank) for high efficiency. Most recently I've had electrical work done by Jack W. He was just as pleasant and professional as the others that…
Great and fast!
TLDR: Short story, amazing company with a heart, led by Bob Falkowski on our job completed the work at the quoted rate even though extra labor was required to get the job done right. Could not recommend Triple O, or Bob's leadership, more. If you need anything related HVAC, plumbing or electrical work I would…
Nice job guys ! Great and very informative,AJ went over the new system and the thermostat.Everyone answered all my questions .I'm not kidding these guys were cool .and now it's not cool in my house anymore!! thank you so much!!
Everything went well. Faster than expected. Jonah is a good guy and works hard. So far Triple 0 gets 👍👍
From beginning to end the entire everything was fantastic, and above expectations. Knowledgeable estimates, and timely install.
Just had a new furnace installed by Triple-O. From Tim Kelly in sales to Jonah and David the installers, and Patty in the office they were all great. A nice clean install and after a chilly weekend we are warm and cozy again
For the past 3 days we have had AJ and Brandon work on installing ductless heating and cooling units in our house. Their work was done quickly, efficiently, and thoroughly. Not only did they walk around with me after the job was done to verify I was content with their work, they left my yard and house cleaner than…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 105 | $124–$818 |
| Heating system repair | 103 | $161–$834 |
| HVAC system maintenance | 97 | $27–$251 |
| Heating system maintenance | 83 | $37–$278 |
| A/C system maintenance | 61 | $27–$483 |
| Heating system installation | 54 | — |
| Install AC | 48 | — |
| A/C system repair | 42 | $246–$998 |
