How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORETriple O Heating, Cooling, Electrical & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,392 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Triple O Heating, Cooling, Electrical & Plumbing for 8 kinds of job.
Triple O Heating, Cooling, Electrical & Plumbing for heating system maintenance
Clear ✕All 83 Google reviews tagged “Heating system maintenance” · showing 80
Professional and Friendly. Diagnosed my furnace issue in 10 seconds and got a new part and fixed within 2 hours. Excellent service.
Technician was very polite and did the work quickly.
Technician was very professional. Good information and he was dog friendly
Very happy
Kyle was a great guy and explained everything to me in detail. I understood about half 😅. He went above to make sure I had heat. Thanks Kyle and Triple O for rushing to the rescue.
Julius Mizro came to my home to troubleshoot why my condenser fan wouldn't turn. Within minutes he determined the motor wasn't seized, the capacitor for the starter had failed, he had the part and replaced it and got my AC system back to operating order. Julius was professional and efficient. Thank you Triple 0…
We first used Triple OOO to replace our furnace and add A/C over a decade ago. They installed a single room ductless heater/A/C in our addition. We have always had Triple OOO for service. They have always been professional, on time, and done a great job. Definitely recommend them.
Kyle was a sweety pie. He showed me some issues and fixed them. I'm not a Triple O member. :-)
Our service technician was on point to was what wrong with the furnace and fixed this issue... I highly recommend this company to friends and family members and also want to thank them for their support and help
I've had a number of service calls with Triple-O (plumbing & HVAC). They're great to deal with, and the response time is fantastic. Jeshua has handled the last couple issues. He's been great!
Jake, the technician was knowledgeable, polite and professional
Very pleased as always. Jared was informative, friendly and professional. We recommend you to all our friends.
Chadd was friendly and efficient. He took care of an issue that a different company failed to fix and he explained what he did to fix it. The cost was reasonable as well.
Have had an issue with a Rheem Combi-Boiler since installation. Have worked with Triple-O to try to resolve the issue, resulting in a warranty replacement from Rheem. Replacement unit was certified by Chadd, and configuration was completed. New unit functions as it should. Very happy with Chadd as he is friendly…
Shane DeHaven replaced our hot water tank and did a great job and was very professional. We have been very please with service and workmanship when you installed our AC unit also. My brother-in-law Joe Siragusa recommended your company and knows the owner.
Triple O is the best! All who work there are professional, courteous and treat you like family. I have counted on Triple O for more than 15 years for numerous projects and have never never been disappointed. I recommend them to anyone who can use their services. Thank you TripleO for always being there for me. ❤️…
Chadd did a great job with explaining what was happening. He also, replaced a necessary part to the A/C that would prevent a breakdown.
My worker was thorough and did a great job. He was respectful of my dog, me, and my son while he worked.
Everyone I spoke to was pleasant and informed. The furnace quit late Friday afternoon in Dec. A tech was dispatched within an hour who found the part needed for a 1980 furnace was nowhere to be found. I told him I’d like to order a new furnace asap. The office sent an estimate for (3) models; I chose (1) and it…
Chadd was very personable, friendly, knowledgeable and efficient!! We have been dealing with Tripple O since 2003. Luke the owner installed our heater and it's still running strong!! In 2012 Tripple O installed our AC system and it's also running strong!! In all the years of having our systems maintained EVERYONE…
Fernando explained everything that I needed to know and also gave me recommendations. I will be calling to schedule a hot water tank replacement very soon. As expected, it’s time. Thank you Triple 0!!
All maintenance items were completely explained and completed perfectly. Chad worked very hard and paid great attention to detail. I will use Triple-0 for all my heating and cooling needs. Thanks
Excellent and timely customer service. Very friendly and professional
Very kind and informative gentlemen. Helped me out with the cleaning/revamping of my Steam Boiler. Will definitely use them again for when I need a complete update / replacement of my Boiler.
Triple O has always been very professional, communicative, and a pleasure to work with.
Very professional and on time. Knee exactly what was required and did an excellent job. Would definitely use him again
Have used Triple O on more than one occasion always on time and very respectful. Highly recommend
The service man was knowledgeable and quickly found the problem and repaired it fast. Would recommend his service to anyone who needs furnace repair
Tec was on time, very knowledgeable very pleasant to deal with. Answers were prompt and honest, price was fair considering Tec had to make run for parts bill was spot on to quoit I was given . I would highly recommended this company to anyone that needs heating , cooling repairs.
Brandon did a great job on doing my furnace. Triple O will be the only company I will use for my hearing needs. Can't ask for better service!!
Was very nice and honest. Took his time and educated us as well with the unit.
Friendly, knowledgeable, efficient.
He was very friendly, fast and did a great job getting our furnace running... Thank you!!!
Had a tuneup done on my AC and it’s been working great for a few years now! Great company! Great service! A+++++
I was looking for someone earliest and Triple O was able to help right away by scheduling a same day service. Kyle was very professional and knowledgeable. He was helpful in providing a quick solution and resources to solve our problem.
Had two techs today. Sean did a great job with my 1962 furnace at my home. He was early and informative. Thanks Sean! Justin was awesome! He did a great job cleaning the 5 furnaces at my office building. Two were even in an attic crawl space! Thank you Justin.
We had Sean . He was very awesome and personable ! He fixed our furnace , and installed a new thermostat. Would have him again in a heartbeat !
The service technician was courteous, competent, quick and complete. We highly recommend Triple O Heating, Cooling, Electrical & Plumbing.
Tech was great, took his time and was very thorough.
Excellent service. Arrived on time.Serviced both heating/cooling systems very quickly. Shared all information on what was done, and the operating condition of our system. Very pleased with all aspects of TripleOOO, from installation to service
Justin was fantastic/ will use again
The experience has been exceptional from office staff to technicians. I am recommending them to my family and friends. Thank you to Brandon, AJ & Anthony. Great job guys! I will be using you on another project soon.
Thank you Triple O for the quick and efficient response to me calling in with a boiler down... Jared was very efficient and professional. He went above and beyond to keep in contact with me every step of the way. That was a great help with me not being on location at the time and im grateful he also called me at…
The very knowledgeable technician was very professional, personable and quick doing his job. I would have them back any time. Bob Kyle
Great job very knowledgeable courteous and respectful. Thank you Tony
Triple O was here in a pinch and they were able to assist my furnace issues the same day. Highly recommend them to everyone !
Luke was very respectful and professional. He seemed very knowledgeable and fluent of his trade, I knew I could fully trust his expertise. He did a great job repairing our furnace and he was very kind to our kids so that's a huge bonus! A+++ Would highly recommend!
OOO is the best around! Super friendly, knowledgeable, responsive, and professional. We were in desperate need of having our furnace cleaned and they were able to come out with short notice to perform the work for a price that was more than reasonable. The technician took the time to explain to us everything he…
Technician Jared Thompson was very professional, extremely knowledgeable and I would recommend his service to my friends and family.
I used OOO for my annual furnace cleaning and inspection. Tech was on time, very polite, and knowledgeable about by Ruud furnace system. I will be calling on them again for my cleaning next year or a repair if ever needed.
Great Technicians, fast response got our house warmed back up in no time !! Thanks!!
They are the Best
Great customer service starting right when I called for an appointment. Service team was on time, concerned about safety, courteous, and got the job done well. They also were patient with me when I asked a lot of questions.
Jake came to our house and replaced a sensor and cleaned the area.He did an awesome job and was very friendly & professional while helping us out..
Brandon from Triple-O was very professional and friendly! Did and efficient job on a furnace tune up. Good price too!
Both Luke and sean have been exemplary technicians even though have spent 300.00 so far now a heat exchanger ugh met Luke (owner) at geck supply (I was Santa looking counter guy ) you were a genuine good guy and seemed very sincere so that's why I have chosen your company.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 105 | $124–$818 |
| Heating system repair | 103 | $161–$834 |
| HVAC system maintenance | 97 | $27–$251 |
| Heating system maintenance | 83 | $37–$278 |
| A/C system maintenance | 61 | $27–$483 |
| Heating system installation | 54 | — |
| Install AC | 48 | — |
| A/C system repair | 42 | $246–$998 |
