How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORETriple O Heating, Cooling, Electrical & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,392 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Triple O Heating, Cooling, Electrical & Plumbing for 8 kinds of job.
Triple O Heating, Cooling, Electrical & Plumbing for install AC
Clear ✕All 48 Google reviews tagged “Install AC” · showing 40
I want to express my thanks and gratitude to Triple-O on the recent installation of my HVAC system. They went OVER and BEYOND to help. Everyone from the top down to the installers were incredible - they came on a Friday, installed on a Monday. I can't express my thanks or gratitude enough for the work done. Even…
I just wanted to share my deepest thanks for Triple O's excellent service installing 2 AC units in July as well as a brand new efficient Heating Gas Furnace. I called for an estimate and Josh came right away and explained exactly what I needed. Based on my 35 year old furnace, he suggested the best option for me…
Literally the best in the business! They installed my new AC and were so professional. I liked the experience so much that I brought them back for a bathroom remodel. Will have them back!
Quick turnaround, great workmanship, knowledgeable and friendly.
AJ and Max did an outstanding job getting my AC and Furnace installed in just one day. We initially had planned to get it done across two days but they knocked it out in one! Everything works great! They were both very professional and personable. Everything was clean when they were done you could hardly tell they…
Repair a house generator that hadn’t run in years
Triple-O came out and gave me a fast quote that beat their competitors pricing. On install day, the crew showed up on time and gave me an estimate of how long they would be and they conducted the install professionally for our agreed-upon price.
I've used Triple 0 for two big projects- AC installation and ductwork replacement. We had a great experience from start to finish both times. Tim in sales was very responsive and understanding of all of our concerns. He took the time to explain and answer my questions even when outside of normal business hours. Our…
Triple O was incredibly responsive, professional, and thorough from start to finish! They performed an install of new HVAC system and hot water tank at our home. They left everything clean, installed the products quickly, and were friendly to work with throughout. Highly recommend!
What an awesome experience from start to finish! From the no pressure quote to the complete installation everyone was nice, knowledgeable and fair. We will definitely be using Triple-O again for our home improvement needs.
I use Triple-O for all my plumbing, HVAC and electric needs. In the past I've had a shower installed, my AC repaired then replaced all my equipment (AC, Furnace and hot water tank) for high efficiency. Most recently I've had electrical work done by Jack W. He was just as pleasant and professional as the others that…
Nice job guys ! Great and very informative,AJ went over the new system and the thermostat.Everyone answered all my questions .I'm not kidding these guys were cool .and now it's not cool in my house anymore!! thank you so much!!
Everything went well. Faster than expected. Jonah is a good guy and works hard. So far Triple 0 gets 👍👍
Installed my new AC in leßs than a day job was done hhreat vrewvwas very polite installed all new parts recommend to all
Very clean professional personnel. I have met at least 4 different individuals in person. They were all detail oriented. Installs were quick.
The whole process was fast great excellent work by Christian Ferrante he was profesional neat and install it just like i wanted it walked me through the whole process thanks triple and Christian
Triple OOO was very professional right from the very first phone call to them. Their prices were very good and the service was even better. They did everything they could to make my furnace replacement and A/C installation the best and easiest it could be. The knowledge of the estimator, and technician was second to…
Both times I used this company were great experiences! I would definitely use them again and highly recommend their services. Their workers are very knowledgeable, personable and respectful!
They arrived on time, even alittle early. Got right to work and did a great job. Made sure everything was working before they left.
We had both a gas furnace (for the main house) and a two-head mini-split (for an attached in-law apartment) installed last December. We just this week had them replace our 30-year old ac. We couldn't be happier with the service. Everyone we have talked/worked with was first rate. This is a company that truly cares about their customers.
These guys are always there when you need them...fast....polite....and fair. They take the time to talk to you and explain what is going on! Once again again they came through...had another mishap with a furnace and they were right out that again...Love this place...all the staff is top notch and friendly and professional!!
Triple O was a great company to work with from getting an estimate on the job to getting the installation done. Philip and Jose, the technicians did a great job installing our two air conditioning units. They were very professional and knowledgeable about the work they completed for us. They were very polite and…
I called Triple-o for a furnace qoute and they sent Nate and Aidan. These two are extremely polite and they didn't miss a beat. Thanks again Triple-o!!
TripleO is Awsome!! Mike Trice, Nate, and the gang did a great job! Their work was mint! They kept everything very clean, and were very helpful and knowledgeable. We felt very comfortable with them in our home. Will defiNately be recommending them!
Our furnace and ductwork was completely replaced with the addition of ac. All the work was explained and done very professionally. I would highly recommend Tripple O to any needing HVAC work done.
We had Brandon Mason come out to give us a quote on installing our unit. He was very professional and personable. We will be doing business with them in the future! Update: Today 6/25 we had technician Christian Ferrante come out to install our mini split. He was right on time, took his time installing the system,…
From the beginning with the salesperson Fred, to the end with the installers Nate and (sorry, I forgot the others installers name) was absolutely the best service! Very knowledgeable about everything and if they didn’t know something they reached out to coworker to get answers. We are recommending to all our…
Had Triple O come in and do an estimate on putting a Central Air system on our split level home. Had them do the work to find out it’s not cooling all the rooms in the house. It’s freezes the basement, barely keeps the main level cool and only cools the upstairs bathroom but not the bedrooms. Had them come out and…
Every person we worked with from estimate to install was fantastic. We didn’t feel pressured by Brian when he came out to our house for the estimate. He clearly explained all of our options and what would work best for us. Only took a week for our equipment to come in and the guys were out first thing in the morning…
Outstanding. Exceptional quality work.
Update: Another great experience with the Triple O team. AC died and they bent over backwards to get me taken care of. Less than 24 hours later our new AC was installed, on a Saturday! Older: Moving into our new home and experiencing multiple issues with the existing heating and cooling system that we had no idea…
Triple O was contracted to install a Mitsubishi Mini Split in our back porch. Kylar Polatas and his assistant did a very professional job on not an easy install. Very polite and cleaned up after themselves. Would highly recommend.
AJ and Antwuan did a great job. Made sure we were happy with everything they did. Very professional, great communication and cleaned up after themselves. I would recommend them to everyone. Thanks Joe and Amy
Nothing but great things to say about Triple O and their employees. Everyone who I dealt with from Nicole in the office, Brandon who gave us our quote, and Kylar who installed our AC unit were kind, responsive & professional. No complaints.
AJ was awesome he did a great job and answered all of my questions . Plus he got the job done in 1 day when the job might have been a 2 day job. Thanks Luke for having such great dependable staff from owner, to sales and of course maintenance awesome job and a great experience for sure.
I had my air conditioning unit break in the middle of the summer. I called Triple-O and not only did they give me a great price, they were able to fit me in immediately! The installers were professional, friendly and left everything in better condition than they found it!
Jeff Martin and Triple O crew installed new furnace, AC unit ,in a timely fashion ,very professional, very friendly ,very polite, very carefully removing old units with no damage to interior or exterior, did an excellent job can't thank Triple O enough for professional and prompt services! Billy and Donna Reichert
Both my furnace and air conditioning failed I called Triple-O on Monday and by Friday afternoon both units were replaced and installed. It was clear from the start that the installers were not only efficient and experienced but their attention to detail and ensuring my satisfaction were as important as completing…
Triple O was very professional and efficient. I would highly recommend them for any service they provide!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 105 | $124–$818 |
| Heating system repair | 103 | $161–$834 |
| HVAC system maintenance | 97 | $27–$251 |
| Heating system maintenance | 83 | $37–$278 |
| A/C system maintenance | 61 | $27–$483 |
| Heating system installation | 54 | — |
| Install AC | 48 | — |
| A/C system repair | 42 | $246–$998 |
