How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORETriple O Heating, Cooling, Electrical & Plumbing
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,392 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Triple O Heating, Cooling, Electrical & Plumbing for 8 kinds of job.
Triple O Heating, Cooling, Electrical & Plumbing for install thermostat
Clear ✕All 29 Google reviews tagged “Install thermostat”
On the day of appointment appreciated getting Photo of the tech and what time I could expect him.he was punctual and very knowledgeable about my products. It was a pleasure doing business with your company. Thank you!
I just wanted to share my deepest thanks for Triple O's excellent service installing 2 AC units in July as well as a brand new efficient Heating Gas Furnace. I called for an estimate and Josh came right away and explained exactly what I needed. Based on my 35 year old furnace, he suggested the best option for me…
Literally the best in the business! They installed my new AC and were so professional. I liked the experience so much that I brought them back for a bathroom remodel. Will have them back!
Outstanding service! With attention to detail and great customer service. We couldn't be happier! Thank you Triple O!
I've had a number of service calls with Triple-O (plumbing & HVAC). They're great to deal with, and the response time is fantastic. Jeshua has handled the last couple issues. He's been great!
Repair a house generator that hadn’t run in years
I've used Triple 0 for two big projects- AC installation and ductwork replacement. We had a great experience from start to finish both times. Tim in sales was very responsive and understanding of all of our concerns. He took the time to explain and answer my questions even when outside of normal business hours. Our…
What an awesome experience from start to finish! From the no pressure quote to the complete installation everyone was nice, knowledgeable and fair. We will definitely be using Triple-O again for our home improvement needs.
Kyle installed a Google Learning Thermostat for us. He was very professional and knew what he was doing. We were very pleased with the installation.
Nice job guys ! Great and very informative,AJ went over the new system and the thermostat.Everyone answered all my questions .I'm not kidding these guys were cool .and now it's not cool in my house anymore!! thank you so much!!
Everything went well. Faster than expected. Jonah is a good guy and works hard. So far Triple 0 gets 👍👍
From beginning to end the entire everything was fantastic, and above expectations. Knowledgeable estimates, and timely install.
Just had a new furnace installed by Triple-O. From Tim Kelly in sales to Jonah and David the installers, and Patty in the office they were all great. A nice clean install and after a chilly weekend we are warm and cozy again
Installed my new AC in leßs than a day job was done hhreat vrewvwas very polite installed all new parts recommend to all
Both times I used this company were great experiences! I would definitely use them again and highly recommend their services. Their workers are very knowledgeable, personable and respectful!
These guys are always there when you need them...fast....polite....and fair. They take the time to talk to you and explain what is going on! Once again again they came through...had another mishap with a furnace and they were right out that again...Love this place...all the staff is top notch and friendly and professional!!
I called Triple-o for a furnace qoute and they sent Nate and Aidan. These two are extremely polite and they didn't miss a beat. Thanks again Triple-o!!
The two gentlemen's, did a very very good job today.! Battling the cold and the snow to install the new furnace system for me and my family!! I'm very grateful, and blessed to have these gentlemen and this business. to come and saved the day for us. God bless you and we thank you from the bottom of our hearts!!
From the beginning with the salesperson Fred, to the end with the installers Nate and (sorry, I forgot the others installers name) was absolutely the best service! Very knowledgeable about everything and if they didn’t know something they reached out to coworker to get answers. We are recommending to all our…
Dependable, reliable, and professional! Technicians are always friendly, funny, and precise with their work. Office staff is gracious, efficient, and fantastic ambassadors for the TripleO brand. The whole team is fantastic!
When it seems so many contractors and suppliers cannot return calls or determine your needs are not a priority, it's a relief to have Triple O servicing the Greater Rochester Area. The entire team was responsive to our needs while making us feel we were important. The entire experience from scheduling to…
AJ and Antwuan did a great job. Made sure we were happy with everything they did. Very professional, great communication and cleaned up after themselves. I would recommend them to everyone. Thanks Joe and Amy
AJ was awesome he did a great job and answered all of my questions . Plus he got the job done in 1 day when the job might have been a 2 day job. Thanks Luke for having such great dependable staff from owner, to sales and of course maintenance awesome job and a great experience for sure.
They are the Best
Triple O was very professional and efficient. I would highly recommend them for any service they provide!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 105 | $124–$818 |
| Heating system repair | 103 | $161–$834 |
| HVAC system maintenance | 97 | $27–$251 |
| Heating system maintenance | 83 | $37–$278 |
| A/C system maintenance | 61 | $27–$483 |
| Heating system installation | 54 | — |
| Install AC | 48 | — |
| A/C system repair | 42 | $246–$998 |
