Experts Reviews · Company report
TriPoint Decks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TriPoint Decks

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 deck staining services · 4.9★ from 302 Google reviews

Report card

Percentile vs other deck staining services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TriPoint Decks is better than 91% of deck staining services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TriPoint Decks is better than 87% of deck staining services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TriPoint Decks is better than 100% of deck staining services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TriPoint Decks is better than 100% of deck staining services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TriPoint Decks is better than 100% of deck staining services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TriPoint Decks is better than 58% of deck staining services.C
58

Reviews for your job

Customers hired TriPoint Decks for 8 kinds of job.

TriPoint Decks for composite decks

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Composite decks”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 11 Google reviews tagged “Composite decks”

JamieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We used Tripoint decks for a screened-in porch and composite deck, and we were absolutely thrilled with the end result as well as the building process! The entire structure was completed in 5 days, which was incredible to watch. I was grateful to be able to minimize the disruption and get to enjoying our backyard…

Customer photo from Jamie's review
Composite decksDeck designDeck installation+ Responsiveness+ Quality+ Professionalism
CalliLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and his team were great to work with. They finished a complete deck renovation in 3 days! We’re absolutely in love with the results. Thanks guys!

Composite decksDeck installationDeck remodeling
maha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m amazed at the professionalism and quality of my screened deck! They were very helpful in doing what I needed to make this room what I really wanted. They were earlier then anticipated and they built the whole screened deck in 2 days which really impressed me! The gentleman who built this deck for me were so…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
AndreaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and the team were awesome. The old deck was removed, and the new trex deck was built in under 4 days. They took care of the permitting and were competitive price wise compared to other deck proposals we received. Highly recommend. We love the finished product.

Composite decksDeck installation+ Quality+ Professionalism
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From beginning to end, my experience with TriPoint Decks has been easy! They excel at communication, from the initial contact (I got a response within 12 hours) to updates on permits, to scheduling, to follow up. And it is fast! The longest part was waiting for permits. When I was told in mid-January that my…

Composite decksDeck replacementService not listed+ Responsiveness+ Punctuality+ Quality
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had quite a few projects completed by Tripoint and this review is well overdue! When we first moved into our home, we had an elevated deck that was quite old. Tripoint designed and built a new enclosed deck that we enjoyed through all of last spring, summer and fall! This past November, they also helped us…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
BenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It's been a year since we had TriPoint Decks tear down and rebuild our deck and we are so happy with the results. The new deck feels like we have so much more space even though the footprint is the same and that's due to the design that John and his team suggested. We sprang for the Trex boards for the flooring…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Wesley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Replaced decking on porch with composite.

Composite decksDeck replacement+ Responsiveness+ Punctuality+ Quality
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent all around. Not only was the work top notch, but John and his team were friendly and very organized. Each step in the construction of our deck and screen room was like a well oiled machine. John even went above and beyond after money had exchanged hands. Would 100% use again or recommend to friends and family

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience with Tripoint! They were personable, honest, responsive, skilled, and even went above and beyond to help us fix unknown issues that popped up. From the management to the back office to the building crew, everyone was easy and pleasant to work with. Deck looks great and feels very sturdy. Highly recommend!

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
B2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Composite decksDeck designDeck replacement+ Responsiveness+ Punctuality+ Quality

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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