Experts Reviews · Company report
TriPoint Decks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TriPoint Decks

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 deck staining services · 4.9★ from 302 Google reviews

Report card

Percentile vs other deck staining services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TriPoint Decks is better than 91% of deck staining services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TriPoint Decks is better than 87% of deck staining services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TriPoint Decks is better than 100% of deck staining services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TriPoint Decks is better than 100% of deck staining services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TriPoint Decks is better than 100% of deck staining services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TriPoint Decks is better than 58% of deck staining services.C
58

Reviews for your job

Customers hired TriPoint Decks for 8 kinds of job.

TriPoint Decks for deck installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 26 Google reviews tagged “Deck installation” · showing 20

JamieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We used Tripoint decks for a screened-in porch and composite deck, and we were absolutely thrilled with the end result as well as the building process! The entire structure was completed in 5 days, which was incredible to watch. I was grateful to be able to minimize the disruption and get to enjoying our backyard…

Customer photo from Jamie's review
Composite decksDeck designDeck installation+ Responsiveness+ Quality+ Professionalism
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

From the moment our project started, John and his team worked diligently and expertly in putting on our screened in porch. The majority of the work was done in 36 hours. We could not get over it! We chose an A-frame design. We are floored with how gorgeous it turned out. When we had two requests mid-way through the…

Deck designDeck installationPorch construction+ Responsiveness+ Punctuality+ Quality
NadiaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

John and team really are best-in-class builders. John walked me through my options, timeline, showed me prior builds, made suggestions and even spoke with my gas relocation contractor. His team were real pros and built us a great screened porch and grill deck!

Customer photo from Nadia's review
Deck designDeck installationDeck remodeling+ Responsiveness+ Punctuality+ Quality
CalliLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and his team were great to work with. They finished a complete deck renovation in 3 days! We’re absolutely in love with the results. Thanks guys!

Composite decksDeck installationDeck remodeling
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work. And sooo fast. We had a new screened patio and deck in 3 days. The guys did a great job. It's a joy to have this extra living space to work-at-home, relax after a long day, and have neighbors over. We are so glad to have hired TriPoint, and have recommended them to all our friends.

Deck installation+ Responsiveness+ Quality+ Professionalism
Kaitlin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently contacted and worked with John and his team over at Tripoint Decks on a new screened in porch and deck extension project on my home in Cary and was absolutely blown away by the quality and execution of the work. From the very beginning, Tripoint provided great support and helped with what ended up being a…

Customer photo from Kaitlin's review
Deck cleaningDeck installationDeck remodeling+ Responsiveness+ Quality+ Professionalism
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with TriPoint decks has been one of the best choices I’ve made in my adult life. They believe in total quality and it certainly shows in the work that they do. Our job was a demolishment of two large decks and an old poorly built screened in porch. We contracted John @ TriPoint to replace both decks and…

Deck designDeck installationDeck remodeling
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you’re looking for a screened porch or deck, look no further. Tripoint was incredibly reliable, responsive, and completed top notch work for my wife and I. They also happily answered the numerous questions I had throughout the process. John and his team were very impressive in the turn time on my screened porch…

Deck installationPorch constructionWood deck construction+ Responsiveness+ Punctuality+ Quality
maha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m amazed at the professionalism and quality of my screened deck! They were very helpful in doing what I needed to make this room what I really wanted. They were earlier then anticipated and they built the whole screened deck in 2 days which really impressed me! The gentleman who built this deck for me were so…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This past March we offered 4 contractors to bid on a large project at our home. A 16x16 3 season porch and a 10x10 deck that included demolition. There was also some complexity regarding our backyard and a 100 year flood plan that required some navigation. 2 out of 4 contractors told us it was likely not possible.…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
AndreaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and the team were awesome. The old deck was removed, and the new trex deck was built in under 4 days. They took care of the permitting and were competitive price wise compared to other deck proposals we received. Highly recommend. We love the finished product.

Composite decksDeck installation+ Quality+ Professionalism
Marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tripoint did a great job of installing a new deck for us, and I can’t recommend them more highly! They obtained the permits for the job, and gave me the drawings to get HOA approval in record time. The combination of the excellent quality of work and speed of delivery is unmatched in my experience. John and Roberto…

Deck installation+ Responsiveness+ Punctuality+ Quality
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had quite a few projects completed by Tripoint and this review is well overdue! When we first moved into our home, we had an elevated deck that was quite old. Tripoint designed and built a new enclosed deck that we enjoyed through all of last spring, summer and fall! This past November, they also helped us…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
BenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It's been a year since we had TriPoint Decks tear down and rebuild our deck and we are so happy with the results. The new deck feels like we have so much more space even though the footprint is the same and that's due to the design that John and his team suggested. We sprang for the Trex boards for the flooring…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Alexander7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our experience with TriPoint Decks was amazing. We wanted to add a 150 sq ft section to our existing deck using Trex boards. We were very happy with their plan for us and the price was very fair. The process of obtaining a permit from our town was handled by the team at TriPoint and they were very communicative…

Deck installation+ Responsiveness+ Punctuality+ Quality
Noel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was a pleasure working with TriPoint Decks. They recently turned my small porch into a larger enclosed porch and open air deck. The owners kept me informed all throughout the process as to what was going to happen when. All the crews were professional and did amazing work. I couldn't be happier with the…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Doris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John and his crew did a great job on our screened porch! They completed the project on time and was amazed how quickly it was done! We love it!

Deck designDeck installationPatio enclosure construction+ Responsiveness+ Punctuality+ Quality
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had the best experience with John and his team. They had to take down an old porch, get new permits and build our new beautiful porch. His team is very professional and pay super attention to detail. We could not be happier with our addition and looking forward to working with Tripoint again on our front porch. I…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We could not love our new screened in porch and deck more! The quality and workmanship are exceptional. John and the crew were very easy to work with and addressed all of our concerns, were knowledgeable, polite and on time with no surprises. It took them less than 3 days to remove our old 10x12 deck, and build…

Deck designDeck installationDeck painting+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John and his team were a dream to work with. John responded extremely fast with every question I had and was always very helpful!! Tripoint Decks worked very fast and efficiently from the moment they tore down our old deck to building our new, BEAUTIFUL deck and screened in porch. We could not be happier with how everything turned out.

Deck installationDeck paintingPatio enclosure construction+ Responsiveness+ Punctuality+ Quality

Show more deck installation reviews (6 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with