Experts Reviews · Company report
TriPoint Decks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TriPoint Decks

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 deck staining services · 4.9★ from 302 Google reviews

Report card

Percentile vs other deck staining services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TriPoint Decks is better than 91% of deck staining services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TriPoint Decks is better than 87% of deck staining services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TriPoint Decks is better than 100% of deck staining services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TriPoint Decks is better than 100% of deck staining services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TriPoint Decks is better than 100% of deck staining services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TriPoint Decks is better than 58% of deck staining services.C
58

Reviews for your job

Customers hired TriPoint Decks for 8 kinds of job.

TriPoint Decks for patio enclosure construction

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Patio enclosure construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 14 Google reviews tagged “Patio enclosure construction”

Kaitlin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently contacted and worked with John and his team over at Tripoint Decks on a new screened in porch and deck extension project on my home in Cary and was absolutely blown away by the quality and execution of the work. From the very beginning, Tripoint provided great support and helped with what ended up being a…

Customer photo from Kaitlin's review
Deck cleaningDeck installationDeck remodeling+ Responsiveness+ Quality+ Professionalism
maha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m amazed at the professionalism and quality of my screened deck! They were very helpful in doing what I needed to make this room what I really wanted. They were earlier then anticipated and they built the whole screened deck in 2 days which really impressed me! The gentleman who built this deck for me were so…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

TriPoint decks did an exceptional job on my screened in porch. I'm extremely happy with the result and I'd recommend them to anyone looking to improve their outdoor space.

Patio enclosure construction+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This past March we offered 4 contractors to bid on a large project at our home. A 16x16 3 season porch and a 10x10 deck that included demolition. There was also some complexity regarding our backyard and a 100 year flood plan that required some navigation. 2 out of 4 contractors told us it was likely not possible.…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had quite a few projects completed by Tripoint and this review is well overdue! When we first moved into our home, we had an elevated deck that was quite old. Tripoint designed and built a new enclosed deck that we enjoyed through all of last spring, summer and fall! This past November, they also helped us…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Noel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was a pleasure working with TriPoint Decks. They recently turned my small porch into a larger enclosed porch and open air deck. The owners kept me informed all throughout the process as to what was going to happen when. All the crews were professional and did amazing work. I couldn't be happier with the…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Key1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We cannot say enough about how happy we are with the enlargement of our porch and the replacement of the wood on our deck. Everything was seamless, the team working on the project were excellent, very professional and incredibly fast. Communication with John and Roberto was great. They also gave us great…

Deck paintingDeck replacementPatio enclosure construction+ Responsiveness+ Punctuality+ Quality
Doris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John and his crew did a great job on our screened porch! They completed the project on time and was amazed how quickly it was done! We love it!

Deck designDeck installationPatio enclosure construction+ Responsiveness+ Punctuality+ Quality
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We could not love our new screened in porch and deck more! The quality and workmanship are exceptional. John and the crew were very easy to work with and addressed all of our concerns, were knowledgeable, polite and on time with no surprises. It took them less than 3 days to remove our old 10x12 deck, and build…

Deck designDeck installationDeck painting+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John and his team were a dream to work with. John responded extremely fast with every question I had and was always very helpful!! Tripoint Decks worked very fast and efficiently from the moment they tore down our old deck to building our new, BEAUTIFUL deck and screened in porch. We could not be happier with how everything turned out.

Deck installationDeck paintingPatio enclosure construction+ Responsiveness+ Punctuality+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a wonderful experience with TriPoint. The owners are great to work with, you can really tell they love what they do. They worked with the HOA and the Town of Cary to get all of the necessary permits, surveys, inspections, approvals, etc. The workers were professional, courteous, appreciative, and happy!!! The…

Deck designDeck replacementPatio enclosure construction
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent all around. Not only was the work top notch, but John and his team were friendly and very organized. Each step in the construction of our deck and screen room was like a well oiled machine. John even went above and beyond after money had exchanged hands. Would 100% use again or recommend to friends and family

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Doug9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at TriPoint Decks did a phenomenal job. They were timely (major construction took ~1 week for demo, porch, and deck), efficient, knowledgeable and respectful. Their pricing was fair and the final bill was consistent with the original estimate. I think the major selling point for me, however, was the fact…

Patio enclosure constructionWood deck construction+ Responsiveness+ Punctuality+ Quality
sunshine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tripoint decks is amazing and professional. They did a top notch job of replacing our deck. The crews attention to detail surpassed all our expectations. They sanded and used a router on the railings and exposed 6x6s!!!!. They were very reasonably priced and completed the job in 5 days!! I can’t say enough good…

Deck designDeck installationDeck remodeling+ Responsiveness+ Punctuality+ Quality

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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