Experts Reviews · Company report
TriPoint Decks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TriPoint Decks

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 deck staining services · 4.9★ from 302 Google reviews

Report card

Percentile vs other deck staining services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TriPoint Decks is better than 91% of deck staining services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TriPoint Decks is better than 87% of deck staining services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TriPoint Decks is better than 100% of deck staining services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TriPoint Decks is better than 100% of deck staining services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TriPoint Decks is better than 100% of deck staining services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TriPoint Decks is better than 58% of deck staining services.C
58

Reviews for your job

Customers hired TriPoint Decks for 8 kinds of job.

TriPoint Decks for porch construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Porch construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 19 Google reviews tagged “Porch construction”

JamieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We used Tripoint decks for a screened-in porch and composite deck, and we were absolutely thrilled with the end result as well as the building process! The entire structure was completed in 5 days, which was incredible to watch. I was grateful to be able to minimize the disruption and get to enjoying our backyard…

Customer photo from Jamie's review
Composite decksDeck designDeck installation+ Responsiveness+ Quality+ Professionalism
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

From the moment our project started, John and his team worked diligently and expertly in putting on our screened in porch. The majority of the work was done in 36 hours. We could not get over it! We chose an A-frame design. We are floored with how gorgeous it turned out. When we had two requests mid-way through the…

Deck designDeck installationPorch construction+ Responsiveness+ Punctuality+ Quality
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently worked with TriPoint Decks for a deck replacement and porch update. Michaele was a huge help to us as we worked through the details and timing. She was responsive, well-informed of our request, and professional. The TriPoint Team truly delivered and we would highly recommend them!

Deck replacementPorch construction+ Responsiveness+ Punctuality+ Quality
Kaitlin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently contacted and worked with John and his team over at Tripoint Decks on a new screened in porch and deck extension project on my home in Cary and was absolutely blown away by the quality and execution of the work. From the very beginning, Tripoint provided great support and helped with what ended up being a…

Customer photo from Kaitlin's review
Deck cleaningDeck installationDeck remodeling+ Responsiveness+ Quality+ Professionalism
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a great experience! John was great to work with. He was friendly, passionate, responsive and professional. His team of experts were efficient, talented, and hardworking. Michaele was a logistical mastermind in terms of planning and scheduling all the moving parts for such a speedy project. It’s hard to find a…

Porch constructionWood deck construction+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you’re looking for a screened porch or deck, look no further. Tripoint was incredibly reliable, responsive, and completed top notch work for my wife and I. They also happily answered the numerous questions I had throughout the process. John and his team were very impressive in the turn time on my screened porch…

Deck installationPorch constructionWood deck construction+ Responsiveness+ Punctuality+ Quality
maha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m amazed at the professionalism and quality of my screened deck! They were very helpful in doing what I needed to make this room what I really wanted. They were earlier then anticipated and they built the whole screened deck in 2 days which really impressed me! The gentleman who built this deck for me were so…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Top notch all around. TriPoint Decks built a 14x18 screened porch plus small grilling deck for us in 2022. They got the job done timely and exceeded expectations. Any time I called with questions or requested changes, they were happy to accommodate.

Deck replacementPorch construction+ Responsiveness+ Punctuality+ Quality
Erin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From beginning to end, working with TriPoint Decks was a fantastic experience at every stage, from initial discussions with John, Roberto is a fantastic project manager, the team are a pleasure to have around. TriPoint built our screened porch, it is absolutely beautiful, the quality of the construction, wood work,…

Porch construction+ Responsiveness+ Punctuality+ Quality
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had quite a few projects completed by Tripoint and this review is well overdue! When we first moved into our home, we had an elevated deck that was quite old. Tripoint designed and built a new enclosed deck that we enjoyed through all of last spring, summer and fall! This past November, they also helped us…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are absolutely thrilled with our new screened porch constructed by Tripoint! We were amazed by their timeline and quality of work. They were amazing to work with throughout the whole process and accommodated all of our requests.

Porch construction+ Punctuality+ Quality+ Value
Jessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Every aspect of this project met and exceeded our expectations. Unlike most companies in the area, we didn't have to wait 6-9 months for our new screened porch to begin construction. John was friendly, responsive, extremely knowledgeable, and transparent. He gave us a timeline, outlining all the steps along the way,…

Porch construction+ Responsiveness+ Punctuality+ Quality
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend TriPoint Decks. Our project went extremely smooth and fast. Demo of the old deck and construction of the new porch/deck combo was complete in less than 2 weeks. This is an extremely well run company. They do what they say they will do, and all phases of the project from permitting to final…

Deck replacementPorch construction+ Responsiveness+ Punctuality+ Quality
Noel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was a pleasure working with TriPoint Decks. They recently turned my small porch into a larger enclosed porch and open air deck. The owners kept me informed all throughout the process as to what was going to happen when. All the crews were professional and did amazing work. I couldn't be happier with the…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Jeremy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tri Point Decks tore down our old deck and rebuilt a screen porch. Can’t say enough good things about John/Roberto and their team of professionals and their high quality work. They were great from start to finish and we are thrilled with our new screen porch. I would highly recommend!

Porch construction+ Quality+ Professionalism
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We could not love our new screened in porch and deck more! The quality and workmanship are exceptional. John and the crew were very easy to work with and addressed all of our concerns, were knowledgeable, polite and on time with no surprises. It took them less than 3 days to remove our old 10x12 deck, and build…

Deck designDeck installationDeck painting+ Responsiveness+ Punctuality+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a wonderful experience with TriPoint. The owners are great to work with, you can really tell they love what they do. They worked with the HOA and the Town of Cary to get all of the necessary permits, surveys, inspections, approvals, etc. The workers were professional, courteous, appreciative, and happy!!! The…

Deck designDeck replacementPatio enclosure construction
DLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John and team were very responsive to our design requests, kept us informed of all scheduling and maintained the project timeline. The build team took extra time to prep each piece of wood and provided options during the construction that made the overall result GREAT! I would highly recommend TriPoint Decks to anyone.

Porch construction+ Responsiveness+ Punctuality+ Quality
B2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Composite decksDeck designDeck replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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