Experts Reviews · Company report
TriPoint Decks logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

TriPoint Decks

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 10 deck staining services · 4.9★ from 302 Google reviews

Report card

Percentile vs other deck staining services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TriPoint Decks is better than 91% of deck staining services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TriPoint Decks is better than 87% of deck staining services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TriPoint Decks is better than 100% of deck staining services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TriPoint Decks is better than 100% of deck staining services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TriPoint Decks is better than 100% of deck staining services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TriPoint Decks is better than 58% of deck staining services.C
58

Reviews for your job

Customers hired TriPoint Decks for 8 kinds of job.

TriPoint Decks for wood deck construction

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Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood deck construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 20 Google reviews tagged “Wood deck construction”

NadiaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

John and team really are best-in-class builders. John walked me through my options, timeline, showed me prior builds, made suggestions and even spoke with my gas relocation contractor. His team were real pros and built us a great screened porch and grill deck!

Customer photo from Nadia's review
Deck designDeck installationDeck remodeling+ Responsiveness+ Punctuality+ Quality
Kaitlin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently contacted and worked with John and his team over at Tripoint Decks on a new screened in porch and deck extension project on my home in Cary and was absolutely blown away by the quality and execution of the work. From the very beginning, Tripoint provided great support and helped with what ended up being a…

Customer photo from Kaitlin's review
Deck cleaningDeck installationDeck remodeling+ Responsiveness+ Quality+ Professionalism
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a great experience! John was great to work with. He was friendly, passionate, responsive and professional. His team of experts were efficient, talented, and hardworking. Michaele was a logistical mastermind in terms of planning and scheduling all the moving parts for such a speedy project. It’s hard to find a…

Porch constructionWood deck construction+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you’re looking for a screened porch or deck, look no further. Tripoint was incredibly reliable, responsive, and completed top notch work for my wife and I. They also happily answered the numerous questions I had throughout the process. John and his team were very impressive in the turn time on my screened porch…

Deck installationPorch constructionWood deck construction+ Responsiveness+ Punctuality+ Quality
maha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m amazed at the professionalism and quality of my screened deck! They were very helpful in doing what I needed to make this room what I really wanted. They were earlier then anticipated and they built the whole screened deck in 2 days which really impressed me! The gentleman who built this deck for me were so…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This past March we offered 4 contractors to bid on a large project at our home. A 16x16 3 season porch and a 10x10 deck that included demolition. There was also some complexity regarding our backyard and a 100 year flood plan that required some navigation. 2 out of 4 contractors told us it was likely not possible.…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had quite a few projects completed by Tripoint and this review is well overdue! When we first moved into our home, we had an elevated deck that was quite old. Tripoint designed and built a new enclosed deck that we enjoyed through all of last spring, summer and fall! This past November, they also helped us…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Vanessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and his crew were incredible. They kept us informed throughout the permitting process on timing for our project, and were quick to respond to questions about our project. John was upfront and honest from the beginning. The Tripoint team set up for deck removal and construction in the morning. By the evening,…

Wood deck construction+ Punctuality+ Quality+ Professionalism
MYC5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing work with a reliable team We cannot be happier with the work performed by TriPoint Decks. John and his team were very professional, quick, safe, clean, and polite. I wish there were more companies like this! Our project involved a full deck re-do and they completed the whole thing in three days. Their…

Deck designDeck replacementWood deck construction+ Responsiveness+ Punctuality+ Quality
Noel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was a pleasure working with TriPoint Decks. They recently turned my small porch into a larger enclosed porch and open air deck. The owners kept me informed all throughout the process as to what was going to happen when. All the crews were professional and did amazing work. I couldn't be happier with the…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Doris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John and his crew did a great job on our screened porch! They completed the project on time and was amazed how quickly it was done! We love it!

Deck designDeck installationPatio enclosure construction+ Responsiveness+ Punctuality+ Quality
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had the best experience with John and his team. They had to take down an old porch, get new permits and build our new beautiful porch. His team is very professional and pay super attention to detail. We could not be happier with our addition and looking forward to working with Tripoint again on our front porch. I…

Deck designDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We could not love our new screened in porch and deck more! The quality and workmanship are exceptional. John and the crew were very easy to work with and addressed all of our concerns, were knowledgeable, polite and on time with no surprises. It took them less than 3 days to remove our old 10x12 deck, and build…

Deck designDeck installationDeck painting+ Responsiveness+ Punctuality+ Quality
Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John and his crew were great to work with from start to finish and we trusted them completely to execute our project. John was accessible and answered any of our questions quickly. The final product is beautiful and top quality! We absolutely love our new outdoor space.

Wood deck construction+ Responsiveness+ Quality+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a wonderful experience with TriPoint. The owners are great to work with, you can really tell they love what they do. They worked with the HOA and the Town of Cary to get all of the necessary permits, surveys, inspections, approvals, etc. The workers were professional, courteous, appreciative, and happy!!! The…

Deck designDeck replacementPatio enclosure construction
AkiedoLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

There’s a reason TriPoint Decks are the best! John and his team are the go to professionals in this arena. From the onset of the initial conversation about our deck replacement and enclosure; John was knowledgeable and fielded all of our questions with ease. He was well versed on local municipality permitting and…

Deck installationDeck replacementWood deck construction+ Responsiveness+ Quality+ Professionalism
Doug9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at TriPoint Decks did a phenomenal job. They were timely (major construction took ~1 week for demo, porch, and deck), efficient, knowledgeable and respectful. Their pricing was fair and the final bill was consistent with the original estimate. I think the major selling point for me, however, was the fact…

Patio enclosure constructionWood deck construction+ Responsiveness+ Punctuality+ Quality
LeannLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

TriPoint Decks is phenomenal! We had an existing deck removed and replaced and also added a lower deck. John met with us and said he could have it done in 3 weeks, depending on the permitting and HOA approvals. And he did it! They are professional, they take pride in their workmanship, and left the work area clean.…

Deck installationDeck replacementWood deck construction+ Responsiveness+ Quality+ Professionalism
Gus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John, the owner and his team are the absolute best! Each of his crew members are professional from start to finish. Fast is an understatement. They worked efficiently without cutting corners. My neighbors and I were amazed with how quickly they finished our deck and cat walk! We have had lots of projects over the…

Deck installationWood deck construction+ Responsiveness+ Punctuality+ Quality
sunshine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tripoint decks is amazing and professional. They did a top notch job of replacing our deck. The crews attention to detail surpassed all our expectations. They sanded and used a router on the railings and exposed 6x6s!!!!. They were very reasonably priced and completed the job in 5 days!! I can’t say enough good…

Deck designDeck installationDeck remodeling+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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