Experts Reviews · Company report
Trips Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Trips Exterminating

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 112 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trips Exterminating is better than 100% of bed bug exterminators.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trips Exterminating is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trips Exterminating is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trips Exterminating is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trips Exterminating is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trips Exterminating is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Trips Exterminating for 8 kinds of job.

Trips Exterminating for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “General pest inspection”

Lulu6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve been using Alex for years for our hours regular pest control services. He is always fast, professional, and takes care of all our problems. We just had a very urgent any problem in the house. He helped us cleared all the next day! Thank you Alex!

Paid $60–80Great priceGeneral pest inspectionAnt extermination
CLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

5 stars! Got a pest inspection done recently and it was straightforward and thorough. Alex came on time, checked everything properly, explained what they found clearly, and the report was solid. Friendly service, fair price, no pushy upsells. Happy customer—would use them again for sure!”

Paid $120–140Reasonable priceTermite inspectionGeneral pest inspection
Brock7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alex is easy to work with, reasonably priced, shows up when he says he will, and does a great job. No corporate nonsense, just an independent business owner who earns repeat customers.

Great priceGeneral pest inspection
KennethLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alex is very knowledgeable. Punctual and thorough with his applications. Offers best service comparative to pricing in the Inland Empire

Paid $200+Great priceHornet & wasp exterminationTermite inspectionSpider extermination
Krysmond5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great friendly service. Flexible. Honest and straight forward.

Great priceTermite inspectionGeneral pest inspection
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Alex 非常友善又細心,處理蟲害很專業,也很願意回答問題。

Hornet & wasp exterminationRodent exterminationGeneral pest inspection
Faith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been a client of Alex, Trips Exterminating, for years and highly recommend his service. The first time I contacted his company, I had a spider infestation and called a couple companies. One company could not come out for a week and the second did not answer at all. But when I called Trips Exterminating, a…

Paid $60–80Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
JeongHyun5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex provided excellent service and was highly responsive when I reached out to him. He offered valuable advice on maintaining cleanliness in my home. I truly appreciate his support—thank you! 집 안, 밖 소독이나 동물, 벌레관련 유지가 필요할때 알렉스에게 전화를 했는데 전화할때마다 매우 빠르게 대응해주고 전문적인 서비스를 제공해줍니다. 그 외 질문에 모두 자세하고 성실하게 응답해줍니다. 추천합니다!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
SarahLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome young man, very thorough and reasonably priced. Highly recommend this company!!!!

Ant exterminationBug & insect exterminationCockroach extermination+ Professionalism
Vincent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend. I called and they were able to come the day off . Took care of a roach and spider problem we were having in our town house due to trash and brush near the entry . I will be using him in the future for sure

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
rajniLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex is Very friendly honest hard working man. He did great job for my house needed to get spread for roaches. The result was great for job he did. Thank you 😊

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was professional & went above & beyond to help us start eradicating our rodent issue. He was able to come out same day, do an inspection, & provide a quote. He was even able to complete the work same day. Highly recommend this company, if you’re looking for any type of pest removal or maintenance- Trips Exterminating is the way to go.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
DonLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called Trip Exterminators for home inspection and was very responsive, the same day service, with weekly follow ups. Great Company to do business with. Thanks

General pest inspection+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service responded real quickly same-day service had a real good knowledge of insect of the ant life help me to understand that this is a science highly recommended

Bed bug exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lucille6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Trips Exterminating does a great job with quality work. Alex is very responsive and works hard at finding a solution. I’ve used their services from Inspections, to termite work to gopher control. Alex went above and beyond and did not give up until the issue was under control! I will continue definitely be using…

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
NurseMarii238 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called Alex due to having tons of bees in our restroom. He answered right away and told me he’d be at my house in 30 min. He showed up on time, did a quick estimate and got right to work. He did an excellent job and was very thorough. We’ll definitely be using him again in the near future for other things we need…

Bee exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Ivan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional and extremely helpful. Gave us a detailed explanation to our problems and walked us step by step on how he was going to help resolve the issue. Would recommend 100%.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Josephine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $120–140General pest inspection

Price

$136+31% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection21$133–$282
Termite extermination19$113–$371
General pest inspection18$68–$116
Rodent extermination12$88–$323
Spider extermination12$79–$141
Ant extermination10$63–$194
Hornet & wasp extermination6$83–$246
Cockroach extermination6$88–$282

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