Alex is the best! Always there when I need him and always on time. I can count on him and he's helped me during several flea and rat infestations.

Trips Exterminating
Trips Exterminating at a glance
Google reviewers rate Trips Exterminating five stars based on 112 reviews, highlighting punctual same-day or next-day arrivals and clear communication regarding arrival times. Customers frequently cite fair, transparent pricing without aggressive upselling, alongside thorough inspections and effective treatments for pests like rats, termites, and ants. The service is described as professional and knowledgeable, often leading to repeat business for ongoing maintenance. No specific criticisms appear in the provided excerpts, as all reviews are positive.
- Google rating: 5.0 out of 5 from 112 reviews (100% five-star).
- Reviews on this page: 112 Google reviews (106 with written comments, 6 with photos).
- Owner responses: the business replied to 13% of reviews.
- Most recent review: October 25, 2026.
- Service: Bed Bug Exterminator serving Pomona, California.
Data from Google, last updated November 1, 2026.
Score profile vs other bed bug exterminators
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.
Bar = this company · dark tick = category median.
Star ratings
112 Google reviews we collected
- 5 stars112100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 106 written reviews
- Praise269100%
- Complaints10%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1352%
- Reasonable1248%
- Overpriced00%
- Not sure00%
Middle half of what 14 customers paid ($121–$282) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5520%
- Speed & response5320%
- Would recommend4416%
- Quality & results4216%
- Price & value2911%
- Communication2610%
- Honesty & trust218%
What customers talk about
We read 106 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was extremely thorough, knowledgeable, and offered clear, effective recommendations.”
“He is always fast, professional, and takes care of all our problems.”
“I would recommend this company to anyone that requires these services.”
“I recently had a consultation of my attic for rodent activity, and I wanted to express my appreciation for the outstanding service provided by Alex.”
“Alex does excellent, honest work and is fair with his pricing.”
“Very communicative and kept me well informed about the process and time of arrival.”
“I’m very appreciative Alex war great Very cool person I know he has great friends that h keeps company with very honest.”
People customers mention
- Alex 34 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Trips Exterminating for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
I’m a repeat customer of Trips Exterminating. Alex treated my house for a localized termite infestation and most recently for ant extermination and prevention. Alex does excellent, honest work and is fair with his pricing. As a repeat customer, Alex is definitely someone I trust and I wholeheartedly recommend to neighbors, friends, and family.
We’ve been using Alex for years for our hours regular pest control services. He is always fast, professional, and takes care of all our problems. We just had a very urgent any problem in the house. He helped us cleared all the next day! Thank you Alex!
We called Alex on a Sunday (Father's day, no less!) and within an hour he arrived at our house. He even texted once with an updated ETA. Communication is excellent. He is professional, knowledgeable, friendly, and definitely put our minds at ease with his thorough inspection of our home and property. We are so…
Alex was great! showed up on time each visit, caught the pest in our attic (rat) the first day/night came back right away to dispose and we have not had any since! he has been back twice to check the traps and we have no more pest problem. we are so impressed by his professionalism that we signed up for monthly pest…
5 stars! Got a pest inspection done recently and it was straightforward and thorough. Alex came on time, checked everything properly, explained what they found clearly, and the report was solid. Friendly service, fair price, no pushy upsells. Happy customer—would use them again for sure!”
I’m very appreciative Alex war great Very cool person I know he has great friends that h keeps company with very honest. He gave me agree instruction and told me he’s sees no problems but to be safe the sorry I asked he to boom my couches after so he helped me take my old couch to the trash without me asking for help great person over all
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 21 | $133–$282 |
| Termite extermination | 19 | $113–$371 |
| General pest inspection | 18 | $68–$116 |
| Rodent extermination | 12 | $88–$323 |
| Spider extermination | 12 | $79–$141 |
| Ant extermination | 10 | $63–$194 |
| Hornet & wasp extermination | 6 | $83–$246 |
| Cockroach extermination | 6 | $88–$282 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 112 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Alex was extremely prompt and knowledgeable. He arrived same day, resolved our issue and secured our home all within 48 hours. Very friendly, quick and clear to respond. I would recommend this company to anyone that requires these services.
- Price assessment: Great price
- Services: Rodent extermination
- Pest type: Rodents
Best price by far. Did not try to upsell us On tenting our home, which three other companies did. Alex was very knowledgeable and saved us money!
- Price assessment: Reasonable price
- Pest type: Termites, Rodents
Fast response, knowledgable and realistic pricing. I will absolutely use Trips again.
- Price assessment: Reasonable price
- Services: Termite inspection, Termite extermination
- Pest type: Termites
Alex was great and helped us with our pest issues! Would recommend to on anyone who needs this service.
I’m a repeat customer of Trips Exterminating. Alex treated my house for a localized termite infestation and most recently for ant extermination and prevention. Alex does excellent, honest work and is fair with his pricing. As a repeat customer, Alex is definitely someone I trust and I wholeheartedly recommend to neighbors, friends, and family.
- Price assessment: Reasonable price
- Price: $120–140
- Services: Termite inspection, Termite extermination, Ant extermination
- Pest type: Ants, Termites
I recently had a consultation of my attic for rodent activity, and I wanted to express my appreciation for the outstanding service provided by Alex. He was extremely thorough, knowledgeable, and offered clear, effective recommendations. His attention to detail and expertise in this field, good price, great service has changed my mind to switching from another pest control company to his.
- Price assessment: Great price
- Services: Rodent extermination
- Pest type: Rodents
Trip Exterminating came to my house for an inspection. He was courteous, thorough and HONEST. Another company came the following day and quoted $$$ for setting traps and exclusion, even though they couldn’t prove to me any current activity.
- Services: Rodent extermination
We’ve been using Alex for years for our hours regular pest control services. He is always fast, professional, and takes care of all our problems. We just had a very urgent any problem in the house. He helped us cleared all the next day! Thank you Alex!
- Price assessment: Great price
- Price: $60–80
- Services: General pest inspection, Ant extermination
Alex is great to work with! Would recommend his service!
Business details
- Address: 15583 Ethel St, Chino Hills, CA 91709
- Phone: (909) 438-5772
- Website: sites.google.com
- Service area: Pomona, CA