Experts Reviews · Company report
Trips Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Trips Exterminating

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 112 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trips Exterminating is better than 100% of bed bug exterminators.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trips Exterminating is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trips Exterminating is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trips Exterminating is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trips Exterminating is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trips Exterminating is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Trips Exterminating for 8 kinds of job.

Trips Exterminating for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Rodent extermination”

Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Alex was extremely prompt and knowledgeable. He arrived same day, resolved our issue and secured our home all within 48 hours. Very friendly, quick and clear to respond. I would recommend this company to anyone that requires these services.

Great priceRodent extermination
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I recently had a consultation of my attic for rodent activity, and I wanted to express my appreciation for the outstanding service provided by Alex. He was extremely thorough, knowledgeable, and offered clear, effective recommendations. His attention to detail and expertise in this field, good price, great service…

Great priceRodent extermination
Chi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Trip Exterminating came to my house for an inspection. He was courteous, thorough and HONEST. Another company came the following day and quoted $$$ for setting traps and exclusion, even though they couldn’t prove to me any current activity.

Rodent extermination
Glen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex was great! showed up on time each visit, caught the pest in our attic (rat) the first day/night came back right away to dispose and we have not had any since! he has been back twice to check the traps and we have no more pest problem. we are so impressed by his professionalism that we signed up for monthly pest…

Paid $200+Great priceRodent exterminationTermite exterminationSpider extermination
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Was looking for a pest control (spiders) for my tenant. Alex has great communication and very transparent. He came the same day to take care of issue and even took care of the cobwebs. So nice! Also was able to help with the ant and rodent preventative.

Rodent exterminationSpider exterminationAnt extermination
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I called TRIPS after discovering a potential rat issue in our garage, and Alex arrived the very next day. He was incredibly thorough, setting up traps and inspecting the entire perimeter for entry points. After catching a few rats, the activity stopped completely. I’ve continued using Alex’s service for ongoing…

Great priceRodent extermination
JayLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’m very appreciative Alex war great Very cool person I know he has great friends that h keeps company with very honest. He gave me agree instruction and told me he’s sees no problems but to be safe the sorry I asked he to boom my couches after so he helped me take my old couch to the trash without me asking for help great person over all

Paid $120–140Great priceRodent extermination
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Alex 非常友善又細心,處理蟲害很專業,也很願意回答問題。

Hornet & wasp exterminationRodent exterminationGeneral pest inspection
JeongHyun5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex provided excellent service and was highly responsive when I reached out to him. He offered valuable advice on maintaining cleanliness in my home. I truly appreciate his support—thank you! 집 안, 밖 소독이나 동물, 벌레관련 유지가 필요할때 알렉스에게 전화를 했는데 전화할때마다 매우 빠르게 대응해주고 전문적인 서비스를 제공해줍니다. 그 외 질문에 모두 자세하고 성실하게 응답해줍니다. 추천합니다!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
TheCHUriginal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex gives good professional services. He clearly explains all the itemized cost and give great value. He also has good communication throughout the jobs.

Bug & insect exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was professional & went above & beyond to help us start eradicating our rodent issue. He was able to come out same day, do an inspection, & provide a quote. He was even able to complete the work same day. Highly recommend this company, if you’re looking for any type of pest removal or maintenance- Trips Exterminating is the way to go.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Laneta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Removed old duct work, vacuumed out old insulation and sanitized attic. Excellent customer service. Responds in person to calls on weekends when most companies barely accept messages. Very clean. Covered floors and furniture.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$136+31% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection21$133–$282
Termite extermination19$113–$371
General pest inspection18$68–$116
Rodent extermination12$88–$323
Spider extermination12$79–$141
Ant extermination10$63–$194
Hornet & wasp extermination6$83–$246
Cockroach extermination6$88–$282

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