Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts

Experts Reviews · Company report
Trips Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Trips Exterminating

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 112 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trips Exterminating is better than 100% of bed bug exterminators.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trips Exterminating is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trips Exterminating is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trips Exterminating is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trips Exterminating is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trips Exterminating is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Trips Exterminating for 8 kinds of job.

Trips Exterminating for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Spider extermination”

Glen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex was great! showed up on time each visit, caught the pest in our attic (rat) the first day/night came back right away to dispose and we have not had any since! he has been back twice to check the traps and we have no more pest problem. we are so impressed by his professionalism that we signed up for monthly pest…

Paid $200+Great priceRodent exterminationTermite exterminationSpider extermination
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Was looking for a pest control (spiders) for my tenant. Alex has great communication and very transparent. He came the same day to take care of issue and even took care of the cobwebs. So nice! Also was able to help with the ant and rodent preventative.

Rodent exterminationSpider exterminationAnt extermination
Ramona3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

20 minutes after Alex left, I already saw a dieing bug, this guy is legit

Customer photo from Ramona's review
Paid $80–100Reasonable priceSpider exterminationCockroach extermination
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was dealing with spiders and ants, and Alex came out super fast and went above and beyond. He explained everything clearly and made me feel comfortable. Within a few days, I noticed a big difference, almost no activity. Highly recommend!

Spider exterminationAnt extermination
KennethLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alex is very knowledgeable. Punctual and thorough with his applications. Offers best service comparative to pricing in the Inland Empire

Paid $200+Great priceHornet & wasp exterminationTermite inspectionSpider extermination
Faith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been a client of Alex, Trips Exterminating, for years and highly recommend his service. The first time I contacted his company, I had a spider infestation and called a couple companies. One company could not come out for a week and the second did not answer at all. But when I called Trips Exterminating, a…

Paid $60–80Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
SarahLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome young man, very thorough and reasonably priced. Highly recommend this company!!!!

Ant exterminationBug & insect exterminationCockroach extermination+ Professionalism
Vincent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend. I called and they were able to come the day off . Took care of a roach and spider problem we were having in our town house due to trash and brush near the entry . I will be using him in the future for sure

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
rajniLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex is Very friendly honest hard working man. He did great job for my house needed to get spread for roaches. The result was great for job he did. Thank you 😊

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service responded real quickly same-day service had a real good knowledge of insect of the ant life help me to understand that this is a science highly recommended

Bed bug exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Laneta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Removed old duct work, vacuumed out old insulation and sanitized attic. Excellent customer service. Responds in person to calls on weekends when most companies barely accept messages. Very clean. Covered floors and furniture.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I can't recommend Alex enough! We have/had a crazy spider problem and were having a bad experience with Terminix (literally paid a fortune for them to do nothing essentially). Alex came highly recommended by a family member and he even made a trip to OC from the IE! Very professional and extremely helpful with…

Spider extermination+ Responsiveness+ Punctuality+ Quality

Price

$136+31% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection21$133–$282
Termite extermination19$113–$371
General pest inspection18$68–$116
Rodent extermination12$88–$323
Spider extermination12$79–$141
Ant extermination10$63–$194
Hornet & wasp extermination6$83–$246
Cockroach extermination6$88–$282

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