Experts Reviews · Company report
Trips Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Trips Exterminating

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 112 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trips Exterminating is better than 100% of bed bug exterminators.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trips Exterminating is better than 99% of bed bug exterminators.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trips Exterminating is better than 99% of bed bug exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trips Exterminating is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trips Exterminating is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trips Exterminating is better than —% of bed bug exterminators.–
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Reviews for your job

Customers hired Trips Exterminating for 8 kinds of job.

Trips Exterminating for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$113–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 77
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Termite extermination”

Tracie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Fast response, knowledgable and realistic pricing. I will absolutely use Trips again.

Reasonable priceTermite inspectionTermite extermination
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m a repeat customer of Trips Exterminating. Alex treated my house for a localized termite infestation and most recently for ant extermination and prevention. Alex does excellent, honest work and is fair with his pricing. As a repeat customer, Alex is definitely someone I trust and I wholeheartedly recommend to neighbors, friends, and family.

Paid $120–140Reasonable priceTermite inspectionTermite exterminationAnt extermination
Glen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex was great! showed up on time each visit, caught the pest in our attic (rat) the first day/night came back right away to dispose and we have not had any since! he has been back twice to check the traps and we have no more pest problem. we are so impressed by his professionalism that we signed up for monthly pest…

Paid $200+Great priceRodent exterminationTermite exterminationSpider extermination
Octavio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently worked with Trips Exterminating for termite services at my home, and the experience was excellent from start to finish. Alex was incredibly informative, taking the time to explain the process while maintaining a professional and friendly demeanor throughout the job. He worked hard to address the full…

Customer photo from Octavio's reviewCustomer photo from Octavio's reviewCustomer photo from Octavio's review
Termite inspectionTermite extermination
Dulce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alex did an amazing job with termite fumigation. He goes above and beyond, repaired wood as well. We got 3 different quotes and Alex had best price. He is very knowledgeable and provided best treatment. He's addressed all of our concerns. We were really worried about the whole process and having to leave home for…

Reasonable priceTermite inspectionTermite extermination
Katherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Trips Exterminating provided termite fumigation services for our home. Alex provided great customer service and prompt, helpful communication throughout. Highly recommend!

Paid $200+Reasonable priceTermite inspectionTermite extermination
Huy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trips Exterminating did some repairs on my roof that had damages from water and termite. The job was completed in a timely manner. The price was very reasonable because I had 3 estimates. But most importantly, this company is very honest and will not do repairs that are not necessary. I highly recommend !!!

Paid $200+Great priceTermite extermination
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex is a life saver!! Floor installers noticed termite damage while installing tiles. Alex responded within 30 minutes and treated the wood allowing the installers to finish! This was also on Labor Day! Thanks Alex! You will always be my first call.

Termite extermination
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have a small guest house that showed signs of termites and we were worried about how extensive the damage could be. We messaged on yelp on a Sunday, and didn’t expect for anyone to get back to us until Monday. In a matter of 1 hr, on a Sunday, we received a reply message and an appointment confirmation for next…

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
rajniLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex is Very friendly honest hard working man. He did great job for my house needed to get spread for roaches. The result was great for job he did. Thank you 😊

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
TheCHUriginal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex gives good professional services. He clearly explains all the itemized cost and give great value. He also has good communication throughout the jobs.

Bug & insect exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Alex for a quote on termites treatment and got a good quote. I was pleasantly surprised by how thorough and his treatment was. He spent a good 5 hours making sure he covered all the bases. I'm very happy that I chose his services and will continue to be a customer.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We found termites during a bathroom remodel. Alex came out to assess our needs. He was exteremely knowledgeable and his services were affordable. He scheduled his work on a Sunday to accomodate the remodel which was to resume Monday so we had no down time on our project. The work included the termite treatment and…

Termite extermination+ Responsiveness+ Punctuality+ Quality
Laneta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Removed old duct work, vacuumed out old insulation and sanitized attic. Excellent customer service. Responds in person to calls on weekends when most companies barely accept messages. Very clean. Covered floors and furniture.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Lucille6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Trips Exterminating does a great job with quality work. Alex is very responsive and works hard at finding a solution. I’ve used their services from Inspections, to termite work to gopher control. Alex went above and beyond and did not give up until the issue was under control! I will continue definitely be using…

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex treated my termite issue and also repaired the damages. Most importantly, he really took the time to do the job right. Much appreciated.

Termite exterminationService not listed+ Responsiveness+ Punctuality+ Quality
Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

TRIPS was a great company to work with. Alex was professional, timely, and competitively priced.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Quang8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Trips exterminating was prompt and on time. They gave me a free termite inspection and a competitive quote for treatment. They were able to get to work right away, even though it was a holiday. They also were courteous enough to text before their arrival time so you knew exactly when they would be there. I highly recommend them.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service , highly recommended .

Termite extermination+ Responsiveness+ Punctuality+ Quality

Price

$136+31% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 48%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection21$133–$282
Termite extermination19$113–$371
General pest inspection18$68–$116
Rodent extermination12$88–$323
Spider extermination12$79–$141
Ant extermination10$63–$194
Hornet & wasp extermination6$83–$246
Cockroach extermination6$88–$282

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