Tree service · New Hyde Park, NY · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 41%
5.0★★★★★237 Google reviews · 24 photos
99%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Troy's Tree Service Inc. five stars based on 237 reviews, with the owner responding to 94% of feedback. Customers frequently cite quick response times, fair pricing, and punctual arrival for services like tree removal, trimming, and stump grinding. Teams are described as professional, efficient, and thorough in cleaning up debris after work. The single low-star review mentions rudeness, though this isolated comment contrasts with the overwhelmingly positive sentiment regarding communication and job quality.
Google rating: 5.0 out of 5 from 237 reviews (99% five-star).
Reviews on this page: 237 Google reviews (195 with written comments, 17 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 23, 2026.
Service: Tree Removal Service serving New Hyde Park, New York.
Data from Google, last updated October 27, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Troy's Tree Service inc.Tree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Troy's Tree Service inc.: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Troy's Tree Service inc.: 94/100 on this factor. Category median: 94.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Troy's Tree Service inc.: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Troy's Tree Service inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Troy's Tree Service inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Troy's Tree Service inc.: 36/100 on this factor. Category median: 73.D
36
Bar = this company · dark tick = category median.
Star ratings
237 Google reviews we collected
5.0of 5
5 stars23499%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 195 written reviews
99%praise
Praise51999%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2858%
Reasonable2042%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response11021%
Price & value10320%
Quality & results9318%
Would recommend8817%
Staff & attitude8717%
Honesty & trust234%
Communication183%
What customers talk about
We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Troy and his team were very quick, neat and took care To make sure anything around our tree, Flowers and other bushes, All stayed the same as before they came.”
“Troy is Very honest with prices very fair and Very Nice.”
“I recently had multiple trees trimmed and removed, and Troy’s Tree Service did an amazing job.”
“They arrived early, put protective tarps down to prevent my fence or property from being damaged by the moving branches.”
“I would highly recommend this company to anyone in need of tree removal.”
“They were very professional and did a terrific job.”
“They were professional and reliable and their team was very nice.”
“He communicated well, arrived timely to get the job done and completed the job quickly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Troy's Tree Service inc. for 4 kinds of job. Pick one to see what they paid and said.
Steven6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Troy and his team were very quick, neat and took care To make sure anything around our tree, Flowers and other bushes, All stayed the same as before they came. Total professionals!! If you need tree service in the Babylon area, then please connect with Troy
LarryLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The best in the tree business
Troy stays on the job himself and what is great he cares about his work. Giant Oak trimmed. Great job. I have had it done before but this was the best. Clean up great. 100 year old oak is ready for the Storm season. Thank you Troy and crew
lori7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I called Troy after our recent Nor' Easter. I had a large tree come down on one of my rental properties. I decided to have some additional trees removed and some extra pruning and trimming done before the next storm and upcoming Winter. Troy came quickly and gave a very competitive estimate. He communicated well,…
Eric3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had a great experience with Troy and his team. Troy came out within hours of us calling to provide an estimate. The price was right and we were able to get on his schedule the next day. He came first thing the next morning with their high bucket truck, bobcats and whole team and got the work done in just a couple…
Great priceTree trimming & pruningTree removal
DuaneLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Troy Tree Service is a Very professional Tree Service. The workers are very professional there are very careful how they remove the tree and Branches. They all work together and a professional way with one another. Cleaning up after the Work is complete.
Troy is Very honest with prices very fair and Very Nice.
Great priceTree trimming & pruning
Eric1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Called on a Saturday, job was done by Tuesday. Professional, quick and a job well done.
Troy and his team were very quick, neat and took care To make sure anything around our tree, Flowers and other bushes, All stayed the same as before they came. Total professionals!! If you need tree service in the Babylon area, then please connect with Troy
Response from the owner · 3 days ago
Thank you, Steven. We appreciate you taking the time to write a review. Have a nice weekend. We look forward to working with you in the future.
Larry MottolaLocal Guide · 29 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
The best in the tree business
Troy stays on the job himself and what is great he cares about his work. Giant Oak trimmed. Great job. I have had it done before but this was the best. Clean up great. 100 year old oak is ready for the Storm season. Thank you Troy and crew
Response from the owner · a week ago
Thank you Larry, We appreciate you sharing you’re experience, We look forward to working with you in the future
lori a7 reviewsiTotal number of Google reviews lori has written across all businesses on Google Maps, not just this one.
I called Troy after our recent Nor' Easter. I had a large tree come down on one of my rental properties. I decided to have some additional trees removed and some extra pruning and trimming done before the next storm and upcoming Winter. Troy came quickly and gave a very competitive estimate. He communicated well, arrived timely to get the job done and completed the job quickly. I would highly recommend!!
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 weeks ago
Thank you Lori, We are glad to hear that you are happy with our work , We appreciate you taking the time to share this review ,
Eric Greenberg3 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
We had a great experience with Troy and his team. Troy came out within hours of us calling to provide an estimate. The price was right and we were able to get on his schedule the next day. He came first thing the next morning with their high bucket truck, bobcats and whole team and got the work done in just a couple of hours. They were very professional and did a terrific job. We will definitely be using them again to take down some other trees.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 3 weeks ago
Thank you Eric for taking the time to write this review. We appreciate it. We look forward to working with you again in the future.Have a nice weekend .
Duane HendrixLocal Guide · 13 reviewsiTotal number of Google reviews Duane has written across all businesses on Google Maps, not just this one.
Troy Tree Service is a Very professional Tree Service. The workers are very professional there are very careful how they remove the tree and Branches. They all work together and a professional way with one another. Cleaning up after the Work is complete.
Troy is Very honest with prices very fair and Very Nice.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 3 weeks ago
Thank you, Duane,We appreciate you taking the time to write a review. We look forward to working with you in the future. Have a good weekend.
Eric Ambrosio1 reviewiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
I recently had multiple trees trimmed and removed, and Troy’s Tree Service did an amazing job. They were able to come the next day, showed up on time, did excellent work, and cleaned everything up. I would highly recommend this company to anyone in need of tree removal.
Response from the owner · a month ago
Thank you Chris, Have a nice weekend,
Cale F.2 reviewsiTotal number of Google reviews Cale has written across all businesses on Google Maps, not just this one.
The entire Troy's team did a phenomenal job! From the initial quote to the very end. They left the yard looking clean as well. I would highly recommend their services!
Price assessment: Great price
Services: Tree removal
Response from the owner · a month ago
Thank you, Have a nice weekend
John R9 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
They did a phenomenal job removing a tree on our property as well as several branches and tree stumps. Highly recommend! Very affordable and professional. Had a great experience with them!
Price assessment: Great price
Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Response from the owner · a month ago
Thank you Brandee , We look forward to working with you in the future, Thank you for taking the time to write us a review.
