Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
TruBug Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

TruBug Pest Control

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.9★ from 1,659 Google reviews

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Report card

Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TruBug Pest Control is better than 93% of bee removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TruBug Pest Control is better than 91% of bee removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TruBug Pest Control is better than 99% of bee removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TruBug Pest Control is better than 100% of bee removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TruBug Pest Control is better than 100% of bee removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TruBug Pest Control is better than 47% of bee removal services.C
47

Reviews for your job

Customers hired TruBug Pest Control for 8 kinds of job.

TruBug Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.133
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$199
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 133 Google reviews tagged “Ant extermination” · showing 20

Trevor10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great company, great employees, and great service.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Marisol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Robert does a great job each time he comes to service our house. We tell him our concerns and he gets right to the problem. Excellent service and communication.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
KateLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

TruBug showed up on time and listened to my concerns. He was friendly, courteous, and professional. I appreciate this service very much.

Paid $40–60Reasonable priceHome inspectionGeneral pest inspection+ Punctuality+ Professionalism+ Value
SherifLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Trubug continues to be the best and most complete pest control service. I haven't seen one unwelcome pest since starting service with them. They are all very knowledgeable and answer all my questions. Thank you, Andrew, for a great job!

Paid $40–60Great priceRodent exterminationSpider exterminationFlea & mite extermination
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Chris did a great job! He is thorough and friendly.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Wayne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

When we switched from our previous company to TruBug, much of the impetus for doing so was the fact that Brett Eller had joined the company. My wife and I delighted to have him as our service tech. Looking forward to having him for many years to come.

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspectionMosquito extermination
Daphne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Brett is very respectful and polite. He does a great job with lots of detail at every space. I hardly see any bugs after he does his job. Very grateful client.

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Jimmy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Technician was prompt and efficient. Thorough and friendly.

Paid $40–60Reasonable priceAnt extermination
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

On time, personable.

Paid $120–140Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
ChadLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Robert came out for my treatment today. I was grateful for his thorough work, and even scheduled an additional treatment because he couldn't totally finish the job due to other work being done at my house.

Reasonable priceSpider exterminationCockroach exterminationBee extermination
Connie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

All members of this company has been courteous and helpful. I would recommend them.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Rosalind2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great job from what I could see

Paid $40–60Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

On time, pleasant, good communication, thorough, kept us informed.

Paid $60–80Great priceHome inspectionHornet & wasp exterminationSpider extermination
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, great technician, and even better results. Thank you for servicing us

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

Price is high, and service was poor. Technician spent less than 10 minutes on property, next day I walked into cobwebs throughout the property. When I complained to next technician that came he said they could not control spiders. Spiders are pest and that was what I was paying for. My property is very clean, no…

OverpricedSpider exterminationGeneral pest inspectionMosquito extermination
California4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thorough service, will show up at the first sign of trouble and take immediate action.

Paid $20–40Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Param2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very good service

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love these guys excellent service they go above and beyond.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
DaphneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Conner from TruBug pest control did a great job. Super friendly and was able to provide the services we needed especially with our ant and spider problem. Thank you.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Trubug is what I’ve wanted out of a pest control company. The last company started cutting corners and was in and out, Connor asked questions and treated problem areas with care. He’s been great. And looking forward to more services with them

Paid $40–60Great priceHome inspectionGeneral pest inspectionMosquito extermination

Show more ant extermination reviews (113 more) →

Price

$53-51% vs typical bee removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination315$56–$131
General pest inspection253$56–$124
Spider extermination188$60–$148
Home inspection172$50–$119
Ant extermination132$58–$199
Cockroach extermination132$65–$182
Hornet & wasp extermination117$111–$282
Mosquito extermination98$66–$108

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