Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORETruBug Pest Control
Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.9★ from 1,659 Google reviews
Report card
Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TruBug Pest Control is better than 93% of bee removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TruBug Pest Control is better than 91% of bee removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TruBug Pest Control is better than 99% of bee removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TruBug Pest Control is better than 100% of bee removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TruBug Pest Control is better than 100% of bee removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TruBug Pest Control is better than 47% of bee removal services.C
47
Reviews for your job
Customers hired TruBug Pest Control for 8 kinds of job.
TruBug Pest Control for spider extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.189
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$60–$148
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%
All 189 Google reviews tagged “Spider extermination” · showing 20
Trevor10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Great company, great employees, and great service.
Paid $40–60Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Marisol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Robert does a great job each time he comes to service our house. We tell him our concerns and he gets right to the problem. Excellent service and communication.
Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Link13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Awesome job! Very detailed and friendly service and arrived on time
Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
KateLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
TruBug showed up on time and listened to my concerns. He was friendly, courteous, and professional. I appreciate this service very much.
Paid $40–60Reasonable priceHome inspectionGeneral pest inspection+ Punctuality+ Professionalism+ Value
CharityLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Excellent work as always.
Reasonable priceSpider exterminationBug & insect extermination
SherifLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Trubug continues to be the best and most complete pest control service. I haven't seen one unwelcome pest since starting service with them. They are all very knowledgeable and answer all my questions. Thank you, Andrew, for a great job!
Paid $40–60Great priceRodent exterminationSpider exterminationFlea & mite extermination
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Chris did a great job! He is thorough and friendly.
Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Daphne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Brett is very respectful and polite. He does a great job with lots of detail at every space. I hardly see any bugs after he does his job. Very grateful client.
Paid $100–120Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Cheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Great service. Always reliable (always on time) and courteous.
Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
ConnieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Andrew payed attention to the details! Thank you!
Paid $180–200Reasonable priceSpider exterminationBug & insect extermination
tootsie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
He was very nice, friendly did what I asked.
Great priceSpider exterminationFlea & mite extermination
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
On time, personable.
Paid $120–140Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Everything went very well, very professional. I well definitely recommend TruBug for pest control services
Paid $40–60Great priceHome inspectionSpider exterminationGeneral pest inspection
ChadLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Robert came out for my treatment today. I was grateful for his thorough work, and even scheduled an additional treatment because he couldn't totally finish the job due to other work being done at my house.
Reasonable priceSpider exterminationCockroach exterminationBee extermination
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These guys do excellent work.
Reasonable priceSpider exterminationMosquito exterminationCockroach extermination
Connie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
All members of this company has been courteous and helpful. I would recommend them.
Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Rosalind2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great job from what I could see
Paid $40–60Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
On time, pleasant, good communication, thorough, kept us informed.
Paid $60–80Great priceHome inspectionHornet & wasp exterminationSpider extermination
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service, great technician, and even better results. Thank you for servicing us
Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
SLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Brandon did an excellent job and took care of the service that was needed. He was very friendly and very knowledgeable about taking care of my issues.
Paid $40–60Great priceSpider extermination
Price
$53-51% vs typical bee removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 41%Reasonable 55%Overpriced 1%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 315 | $56–$131 |
| General pest inspection | 253 | $56–$124 |
| Spider extermination | 188 | $60–$148 |
| Home inspection | 172 | $50–$119 |
| Ant extermination | 132 | $58–$199 |
| Cockroach extermination | 132 | $65–$182 |
| Hornet & wasp extermination | 117 | $111–$282 |
| Mosquito extermination | 98 | $66–$108 |
