iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 133 moversiPosition by Experts Score among all companies we track in this category. · better than 66%
5.0★★★★★350 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
19%reviews answered by the owner
$693typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite the company's efficiency, punctuality, and careful handling of furniture as key positives, noting that crews often complete moves quickly while maintaining professional communication. Some reviewers mention reasonable pricing and the ability to handle short-notice requests effectively. However, low-star feedback highlights concerns regarding unexpected price increases, property damage during the move, and a perceived lack of accountability for scheduling errors or communication gaps.
Google rating: 5.0 out of 5 from 350 reviews (99% five-star).
Reviews on this page: 350 Google reviews (317 with written comments, 7 with photos).
Owner responses: the business replied to 19% of reviews.
Most recent review: October 16, 2026.
Service: Mover serving Buffalo, New York.
Data from Google, last updated October 29, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Truck & A Trailer MovingMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truck & A Trailer Moving: 97/100 on this factor. Category median: 93.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truck & A Trailer Moving: 96/100 on this factor. Category median: 90.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truck & A Trailer Moving: 94/100 on this factor. Category median: 94.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truck & A Trailer Moving: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truck & A Trailer Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truck & A Trailer Moving: 72/100 on this factor. Category median: 83.B
72
Bar = this company · dark tick = category median.
Star ratings
350 Google reviews we collected
5.0of 5
5 stars34699%
4 stars10%
3 stars00%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 317 written reviews
97%praise
Praise67597%
Complaints183%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price788%
Reasonable113%
Overpriced00%
Not sure00%
$693-28% vs typical movers
Middle half of what 5 customers paid ($569–$898) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response19027%
Staff & attitude18627%
Would recommend13920%
Quality & results10415%
Price & value406%
Communication203%
Honesty & trust142%
What customers talk about
We read 317 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, fast, helpful, efficient, worth the $$.”
“Efficient, helpful, considerate, timely-we couldn’t have asked for better.”
“They were absolutely amazing and move quick I would highly recommend them for any of your moving needs they were absolutely amazing to work with I wou…”
“I would not recommend this company.”
“They showed up on time and got the job done with ease.”
“I moved a whole house & none of my items were damaged.”
“They are reasonably priced for the amount of work they do.”
“The manager was misleading in the price so it ended up costing a lot more than expected.”
“Had movers helping for my large furniture today, and not only were they communicative and timely, but they were so fast!”
“I highly recommend Truck & A Trailer to anyone in need of reliable moving services.”
People customers mention
Jazey16 reviews
Andre13 reviews
Chris13 reviews
Justin6 reviews
Tommy3 reviews
Mike3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Truck & A Trailer Moving for 8 kinds of job. Pick one to see what they paid and said.
KKittLocal Guide · 114 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Updated 10/16/2026
Awesome workers. Hard Workers.
Definitely will recommend. Always do a good job. Didn't break anything. Took good care of my stuff
Worth it.
Updated 2/27/2025
absolutely amazing 2 guys. professional. did great work. didn't damage anything. they where super careful about everything. did exactly…
Paid $500–1,000
BBMW9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They were amazing! Efficient, helpful, considerate, timely-we couldn’t have asked for better. Highly recommend!
Paid $500–1,000Great priceLocal moving
Jjoan14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
The moving crew was outstanding!! Having moved many times over the years they are by far the best. Will recommend them to everyone.
Paid $600–800Great priceLocal moving
NNikki2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Took excellent care of my items. Communicated well to make sure all was taken care of appropriately. Would recommend for any move.
Updated 10/16/2026
Awesome workers. Hard Workers.
Definitely will recommend. Always do a good job. Didn't break anything. Took good care of my stuff
Worth it.
Updated 2/27/2025
absolutely amazing 2 guys. professional. did great work. didn't damage anything. they where super careful about everything. did exactly what I wanted as a client. <3 used 4 years ago. didn't switch just as amazing now. Kitt Lady on review Google.
From 4 years ago.
Professional, fast, helpful, efficient, worth the $$. Amazing people. Would 100% use again in the future and will recommend to EVERYONE.
I loved them. And I am so thankful for them
Price: $500–1,000
Response from the owner · 6 years ago
We're proud to know our professionalism and quality of work was reflected in your experience with us. Thank you for the great review, and for recommending us to others! We appreciate all your kind words and are here for you whenever you may need us next.
B
BMW Williams9 reviewsiTotal number of Google reviews BMW has written across all businesses on Google Maps, not just this one.
They were absolutely amazing and move quick I would highly recommend them for any of your moving needs they were absolutely amazing to work with I wouldn’t go anywhere else
M
Murphy O'lay7 reviewsiTotal number of Google reviews Murphy has written across all businesses on Google Maps, not just this one.
Had movers helping for my large furniture today, and not only were they communicative and timely, but they were so fast! All friendly, and careful with all my belongings. I would absolutely recommend these gentlemen for any moves!
N
Nicole D1 reviewiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Tommy, Matt, and Austin did an excellent job moving my items from storage to the house. Took great care of my items and moved them quickly! Highly recommend
I
Ivy Foster4 reviewsiTotal number of Google reviews Ivy has written across all businesses on Google Maps, not just this one.
