Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts

Experts Reviews · Company report
True Force Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

True Force Roofing

Newberry, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 26 ice removal services · 5.0★ from 734 Google reviews

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Report card

Percentile vs other ice removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Force Roofing is better than 95% of ice removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Force Roofing is better than 95% of ice removal services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Force Roofing is better than 100% of ice removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Force Roofing is better than 100% of ice removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Force Roofing is better than 100% of ice removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Force Roofing is better than 84% of ice removal services.A
84

Reviews for your job

Customers hired True Force Roofing for 8 kinds of job.

True Force Roofing for skylight installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Skylight installation”

Don9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James Shannon was the on-site manager for our roofing project, and he and his roofing crew did a fantastic job installing a metal roof on our home. They were prompt and efficient, and the roof looks great. Most impressive of all was James's communication with us throughout the process. We received text messages when…

Paid $20,000+Reasonable priceSkylight installationRoof installation
Rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I admit to being skeptical despite the overwhelming positive reviews, but this couldn't have been better given the obvious disruption of putting a new flat roof on a house. The cost was reasonable compared to other estimates we got, and the customer support and assistance they gave us was special. These guys were…

Paid $20,000+Reasonable priceSkylight repairSkylight installationRoof installation
Kathryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great Company. Great from the salesman to the office personnel , project manager, James and all the way through the crew and cleanup.

Paid $20,000+Reasonable priceSkylight installationRoof installation
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The True Force Roofing team is an outstanding company. They provided excellent customer service. The sales, administrative and technical components were communicated daily. The entire process was easy and I'm very satisfied with the new roof.

Paid $16,000–18,000Great priceSkylight installationRoof installation
T1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

01_23_2026 - True Force Roofing just completed replacement of my (residential) roof. I would like to offer them my highest praise for a job well done. From start to finish, True Force has been professional, punctual and detailed ...... exceeding ALL my expectations. I had the "Dream Team" : Austin, "Sales…

Paid $20,000+Reasonable priceSkylight installationRoof installation
b1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

All around impressed from when I first called to set up the free estimate to the final walk around.

Paid $20,000+Reasonable priceSkylight installationRoof installation
Howard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Reroofing a home can be frustrating, anxious and stressful. True Force Roofing was the right step for us in managing these feelings. Austin Early, sales estimator, proved the company is customer oriented. And Jose Hidalgo, site superintendent, was totally committed to making the job run smoothly. Austin did not…

Roof inspectionSkylight installationRoof installation
M.Local Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I LOVE my new roof!!! Axel was a total pro, and he and the crew not only gave me the gift of a new metal roof, but it’s a beautiful work of art that’s truly made with love!!! Fully exceeded any expectations. Also, a BIG THANK YOU to Chazz, Chris, and Kevin for replacing the sheet metal (aluminum) over the porch;…

Great priceSkylight installationRoof installationService not listed
Patrick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great education pre-job, great communication throughout the process, great accessibility, frequent and regular updates, (including in process photographs), total willingness to correct any issues. My issues were minor and quickly remedied. I would use True Force again.

Reasonable priceSkylight installationRoof installationAttic venting installation
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication and a great finished product

Roof installationSkylight installation
RobertLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great, hard-working people I wouldn’t hesitate to recommend them to anyone

Gutter installationRoof installationSkylight installation
Alex9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Attic ventingAttic venting installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Ginger5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Gutter installationRoof installationSkylight installation+ Quality

Price

$14k+4% vs typical ice removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 49%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation145$11k–$21k
Roof repair for storm & wind damage34$2.4k–$13k
Roof repair32$539–$9.4k
Gutter installation25$2.1k–$5.1k
Roof inspection25—
Roof damage repair22$8.6k–$17k
Skylight installation13—
Attic venting10—

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