Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
True Plumbing Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

True Plumbing Solutions

Edina, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 237 Google reviews

📞 Call (952) 658-9772Request a call backWebsite ↗

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Plumbing Solutions is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Plumbing Solutions is better than 95% of plumbers.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Plumbing Solutions is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Plumbing Solutions is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Plumbing Solutions is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Plumbing Solutions is better than 100% of plumbers.A
100

Reviews for your job

Customers hired True Plumbing Solutions for 8 kinds of job.

True Plumbing Solutions for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$278–$986
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 93

All 7 Google reviews tagged “Plumbing leak repair”

Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I suddenly found a steady drip under my kitchen sink so I called Keith at True Plumbing. Right away, he replied and was able to alter his schedule to come out the next morning. Took care of everything, new faucet and piping, all in less than an hour. Grateful for Keith's can-do and friendly spirit as well as…

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Mabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome as always!! I would not use any other plumber.

Great priceToilet repairFaucet repairPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Keith at True Plumbing Solutions MN is the best plumber I’ve ever used. He does things right the first time! I’ve used other plumbers in the past who can’t hold a candle to True Plumbing Solutions MN!

Plumbing leak repairShower repair+ Responsiveness+ Punctuality+ Quality
BruceLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Keith is excellent

Plumbing leak repairWater tank repair+ Responsiveness+ Punctuality+ Quality
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keith was super efficient in replacing my water main valve. He called well ahead of time to let me know he could arrive earlier than scheduled and took care of the leak right away. He also took the time to explain the plumbing setup in my new house. He’ll be the first call anytime I need plumbing help!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and Dawn was very friendly on the phone. Keith called and ask if he could arrive which was great. I would recommend them to anyone! Thanks you.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
jimLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$443-5% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation10$1.2k–$2.4k
Shower repair10$251–$718
Plumbing pipe repair9$353–$1.2k
Faucet installation9$305–$986
Faucet repair8$205–$607
Plumbing leak repair7$278–$986
Toilet repair6$227–$606
Plumbing leak detection4$124–$633

Compare with

Affinity Plumbing & Water Conditioning logoAffinity Plumbing & Water ConditioningExperts Score 97Edina · 4.97★Aqua Pro logoAqua ProExperts Score 97Edina · 4.97★ONYX PLUMBING & GAS logoONYX PLUMBING & GASExperts Score 96Edina · 5.00★