Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
True Plumbing Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

True Plumbing Solutions

Edina, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 237 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Plumbing Solutions is better than 98% of plumbers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Plumbing Solutions is better than 95% of plumbers.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Plumbing Solutions is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Plumbing Solutions is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Plumbing Solutions is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Plumbing Solutions is better than 100% of plumbers.A
100

Reviews for your job

Customers hired True Plumbing Solutions for 8 kinds of job.

True Plumbing Solutions for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$718
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 86

All 10 Google reviews tagged “Shower repair”

Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is our third time working with Keith at True Plumbing Solutions and he’ll continue to be our first call for future plumbing needs. Knowledgeable, professional and reasonably priced. We continue to be impressed!

Plumbing leak detectionPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Troy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We have used Keith several times for all different types of plumbing projects and he does a great job every time. He is honest, reasonably priced and explains the process of our projects very well. Highly recommend him

Faucet installationShower installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repaired valve to shower head.

Shower repair+ Responsiveness+ Punctuality+ Professionalism
MichaelLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Keith at True Plumbing Solutions MN is the best plumber I’ve ever used. He does things right the first time! I’ve used other plumbers in the past who can’t hold a candle to True Plumbing Solutions MN!

Plumbing leak repairShower repair+ Responsiveness+ Punctuality+ Quality
t7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

fast service, friendly, best prices and best plumber around, i will never use another plumber

Shower repair+ Quality
Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was the second plumbing repair that True Plumbing Solutions did for us within the past couple of months. Keith quickly assessed the situation, explained the process, and then did a quick and professional job getting our shower working again - at a very reasonable price! I would highly recommend True Plumbing Solutions!!!

Shower repair+ Responsiveness+ Punctuality+ Quality
Marcia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, reliable, efficient, on time service. Listened to what I needed and provided quality service. Would recommend his work to my friends.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
MarilynLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Keith is great! He quickly diagnosed the problem in my shower and had it fixed. Now I can enjoy hot showers in my very own bathroom again. Yay!!

Outdoor plumbing system repairShower repair+ Responsiveness+ Punctuality+ Professionalism
Jeanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Shower repair
jimLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$443-5% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 56%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation10$1.2k–$2.4k
Shower repair10$251–$718
Plumbing pipe repair9$353–$1.2k
Faucet installation9$305–$986
Faucet repair8$205–$607
Plumbing leak repair7$278–$986
Toilet repair6$227–$606
Plumbing leak detection4$124–$633

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