Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%94+35.7Reliability 17%86+14.6Craft & service 20%90+18Value 10%94+9.4Momentum 10%100+10Replies to reviews 5%87+4.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORETrue Plumbing Solutions
Edina, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 237 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.True Plumbing Solutions is better than 94% of plumbers.A
94
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.True Plumbing Solutions is better than 86% of plumbers.A
86
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.True Plumbing Solutions is better than 90% of plumbers.A
90
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.True Plumbing Solutions is better than 94% of plumbers.A
94
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.True Plumbing Solutions is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.True Plumbing Solutions is better than 87% of plumbers.A
87
Reviews for your job
Customers hired True Plumbing Solutions for 8 kinds of job.
True Plumbing Solutions for swimming pool heater repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$443-5% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 44%Reasonable 56%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 10 | $1.2k–$2.4k |
| Shower repair | 10 | $251–$718 |
| Plumbing pipe repair | 9 | $353–$1.2k |
| Faucet installation | 9 | $305–$986 |
| Faucet repair | 8 | $205–$607 |
| Plumbing leak repair | 7 | $278–$986 |
| Toilet repair | 6 | $227–$606 |
| Plumbing leak detection | 4 | $124–$633 |
