How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%92+13Replies to reviews 7%98+6.9Craft & service penalty67−3.3Momentum penalty72−2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORETruly Nolen Pest & Termite Control
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 27 building inspectors · 4.8★ from 525 Google reviews
Report card
Percentile vs other building inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for ant extermination
Clear ✕All 50 Google reviews tagged “Ant extermination”
I feel the service was just fair. I originally hired them because I saw my neighbor had their service & his termite technician treated his property with a dual layer of protection. My technician was not as thorough as his has been. I did not get the same treatments that he has gotten. I wanted the spray, dust &…
Truly Nolen has taken care of my residence for almost 6 years, with great service. In addition to quarterly inspection and treatment, they also come out as needed if something crawls in between those scheduled visits. I particularly like Lauro's professionalism in working with customers to determine and meet their needs.
Hector was careful to explain what he was going to do , make he observed, and was not fazed by our barking dog
Oscar came out for our first service and was super thorough. I don't think there was an inch of our house or yard that he didn't cover. The treatment has been very effective—nothing but dead bugs around our home now. Highly recommend!
They are always going above and beyond. Well done all.
Aaron was great as always. Very thorough. Appreciate having the same tech each time.
The ants only changed places in my yard and never left. Possibly the rain washed away the treatment? Roaches are still found inside the house. Spiders are back as well.
Paul was our pest control technician that took care of the roach problem in our house. Since the start he was very professional and made us feel comfortable with him being in our home. He did a thorough inspection of the spots that needed chemicals to kill the roaches. Throughout the inspection he was giving us his…
We had an ant problem when we moved into our house that store bought insecticide just wasn’t enough for. I called Truly Nolen and Oscar came out. He remedied the issue immediately, much to my relief. They comment quarterly to spray for bugs or as needed between appointments. Oscar is incredibly thorough and…
Hector is always very thorough, friendly and knowledgeable. Thank you!
This is my second home using Truly Nolen and I can honestly say that no other pest company compares. No matter the pest issue I have, Truly Nolen is always consistent in their knowledge, care, and professionalism. Any time I’ve called with an issue, they make it a priority to come out as soon as possible, and that…
Javier came today for my service along with a trainee David. Both were very professional, kind, thorough in their service. Listened to all my concerns. I’m very pleased with my pest control service.
Hector was Awsome! He was very informative and engaging. I love it when the service out values the expense. Never had a pest control company provide customer service like this. Highly recommend.
Play for pest control, end up with more and different pests.
Truly Nolen truly saved us! We had a horrible ant infestation in our new home, and they came to the rescue! Completely professional, helpful and efficient. I recommend 100%!
I was able to schedule online for a 2-hour window of time. The tech was actually early. He was very professional & efficient. He took a lot of time to answer all of my questions and to explain what I should expect after the treatment.
Amazing Service
excellent service, Thank you Josh
They're getting really expensive.
I have always had great service with your company. Your Techs are very friendly and are always open for any questions that I may have.
Josh came as scheduled, explained what he would be doing and did it. It was a complete service and they'll be back to continue it. I'm pleased.
I had a very positive experience today from my visit with technician Joshua Oaxaca from Truly Nolan pest control. He was thorough and knowledgeable on the pest services I received for my home! My husband and I are expecting a baby soon and I know we can rest better now that we’ve started services with Truly Nolan!…
Joshua Oaxaca is the best - he has been to our house a few times already and has helped to get rid of the wasps and the ants that have made nests on our property. Today he came out to take care of the mice problem that we have and he went beyond the call of duty - he cleaned out their nesting quarters, set some…
Excellent Customer Service, and we highly recommend them. Joshua Oaxaca is always a phone call away for us! Keep it up Truly Nolen!!!
all the above
Good experience - we are now rid of ants !
It was my first service with them and it was excellent! They were very professional!
Joshua always does a great job at my property to eleviate any worries or concerns that I have about insect invaders inside as well as outside of my home. Also, he is always prompt and professional. Thank you, Josh, for doing a great job!
Thorough service & great representative
Oscar is super professional and helpful. He's the best
Great service! Always on time and quick dispatch anytime I need service right away. Shoutout to Josh the technician which has come to service my home every time I call. Definitely 5 star service.
Im new to the Desert , Summer came and all of a sudden I was being attacked by crickets! a TON were entering from the garage into my home and they would not let me sleep because they would party all night long in the back yard , I was surrounded! My technician Joshua Oaxaca did a great job , they are no longer…
Oscar is amazing. Always friendly and gets those bugs
Great Friendly Professional Service
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 51 | — |
| Ant extermination | 50 | — |
| Home inspection | 44 | — |
| Cockroach extermination | 40 | — |
| Bug & insect extermination | 35 | — |
| Spider extermination | 31 | — |
| Rodent extermination | 21 | — |
| Termite inspection | 17 | — |
