How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%92+13Replies to reviews 7%98+6.9Craft & service penalty67−3.3Momentum penalty72−2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORETruly Nolen Pest & Termite Control
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 27 building inspectors · 4.8★ from 525 Google reviews
Report card
Percentile vs other building inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for bug & insect extermination
Clear ✕All 35 Google reviews tagged “Bug & insect extermination”
Paul did an excellent job explaining what my bug problem was. Hector sprayed and made sure I was satisfied. Both gentlemen were professional, knowledgeable, and efficient.
Great service and Josh had tons of knowledge.
Very professional, quick service, and knowledgeable about their business. Paul and Josh were great in what they do. Highly recommended.
Hector was careful to explain what he was going to do , make he observed, and was not fazed by our barking dog
I truly appreciate their professionalism and their willingness to work with me on scheduling.
We have been with Fulcrum / Truly Nolen for years, and have had some good service providers, but Hector is the BEST! He is dedicated, professional, and efficient, more so than ANY other provider, we wouldnt have any other provider. He is TRULY thorough, checks every inch of our house, inside and out, so STRONGLY…
Oscar came out for our first service and was super thorough. I don't think there was an inch of our house or yard that he didn't cover. The treatment has been very effective—nothing but dead bugs around our home now. Highly recommend!
They are always going above and beyond. Well done all.
Alex H is a joy to have service my house he is always singing. I don't tell him I've seen him but he gets his job done with a smile and always answers any question I have about what he is doing
Alex H did another great job he is so professional and really seems to enjoy his job he is always smiling and in a good mood i look forward to seeing him all the time
Been getting monthly service withTruly Nolan for years. Never disappoints. My facility never has any rodent or insect problems and their Technician Alex H. In particular does an excellent job making sure he hits the whole property and even accommodates me with hitting the residence found in the property. I’d give Alex 10 stars if it was possible!
The ants only changed places in my yard and never left. Possibly the rain washed away the treatment? Roaches are still found inside the house. Spiders are back as well.
Hector is always very thorough, friendly and knowledgeable. Thank you!
Javier helped us here at our store location and was very fast and professional and explained everything very well!
Josh at Truly Nolen was extremely helpful in getting our roach problem under control quickly! When I called as a new customer, they fit me in for a consult the very next day. Josh came out to inspect and was extremely kind, professional, and helped us talk through our options. He even got us on his schedule for our…
This is my second home using Truly Nolen and I can honestly say that no other pest company compares. No matter the pest issue I have, Truly Nolen is always consistent in their knowledge, care, and professionalism. Any time I’ve called with an issue, they make it a priority to come out as soon as possible, and that…
Have been using them for years for pest service. Hector, my tech, has always been friendly and helpful.
Me respondieron todas mís dudas se tomaron el tiempo. Muy amables las personas que me ayudaron fueron Ann Marie Hernandez y el sr. Hector ramirez
Hector was Awsome! He was very informative and engaging. I love it when the service out values the expense. Never had a pest control company provide customer service like this. Highly recommend.
Play for pest control, end up with more and different pests.
I was able to schedule online for a 2-hour window of time. The tech was actually early. He was very professional & efficient. He took a lot of time to answer all of my questions and to explain what I should expect after the treatment.
Amazing Service
Nicholas & Oscar are extremely professional, they both take great pride in their job & their work. Nicholas came and inspected my home and gave my family and I the best bang for my buck value. I know I made the right choice by calling Truly Nolen.
Josh did a great job clearing the pests that we had discovered and keeping the house and immediate ground clear of any pests previously noted.
Customer service team over the phone was great they were able to schedule a pest service the next day. Leo came out the next morning on time and showed me what to look out for in our property. Thank you for the great customer service.
I had a very positive experience today from my visit with technician Joshua Oaxaca from Truly Nolan pest control. He was thorough and knowledgeable on the pest services I received for my home! My husband and I are expecting a baby soon and I know we can rest better now that we’ve started services with Truly Nolan!…
Service is generally satisfactory but I was recently stung by a scorpion in my house. I've called for an additional visit.
Amazing job by Josh very happy with our service!
He came and sprayed outside the house, one week later had 2 wasps return. They are coming back to spray again
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 51 | — |
| Ant extermination | 50 | — |
| Home inspection | 44 | — |
| Cockroach extermination | 40 | — |
| Bug & insect extermination | 35 | — |
| Spider extermination | 31 | — |
| Rodent extermination | 21 | — |
| Termite inspection | 17 | — |
